Metro-Windward Oahu Branch Locations: Beretania, Kaheka Don Quijote, Kailua, Kalihi, Kaneohe, Kapalama, Kapiolani, Main (S. King St.) , Mapunapuna, and Ward
Part Time 20: Kaheka Don Quijote Branch, Kalihi Branch
Peak Time 19: Kapiolani Branch
(**Subject to change based on availability)
Position Function : Performs customer transactions at the teller window while providing excellent customer service. Identifies potential customer banking needs and refers a variety of retail banking products and services to new and existing customers. Responsible for meeting assigned operational and teller referral goals. Assists with other back office functions and participates and supports the branch management team with ongoing coaching and development activities. Performs all duties and interacts with internal and external customers in a manner aligned with the Company Core Values of T eamwork, I ntegrity and E xceptional S ervice ( TIES ).
High School diploma or GED
Experience Teller I - 6 months cash handling and customer service Teller II - 1 year as a bank teller
Knowledge, Skills and Abilities Knowledge of applicable bank policies and procedures. Proficient in the use of the PC, MS Office Applications, and the banks teller system. Good communication and interpersonal skills and handling difficult customers. Able to work a flexible schedule to include before and after normal work hours, weekends, and holidays when necessary.
Physical Requirements & Working Conditions Must be able to move and lift items up to 20lbs, and perform other light physical work. Must be able to operate standard office equipment, including phone, personal computer, copier, etc. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.