Account Representative Customer Service

  • Liberty National
  • Lubbock, TX, USA
  • Jul 12, 2018
Full time Executive

Job Description

Job Description

We are looking for an Account Representative to manage assigned client accounts and open new account. You will address customer concerns and contact prospects to expand your account portfolio. We expect the candiates that join our team to be energetic & goal-driven person with excellent communication skills. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you also have some experience in sales or customer service, we'd like to meet you. Your goal will be to foster long-term relationships with clients and help grow our business.

Responsibilities• Be the main point of contact of assigned existining customers as well as new accounts opened by yourself.

  • Follow up regularly after closing a sale to ensure client satisfaction
  • Respond promptly to customer questions & concerns to find solutions
  • Present new or additional products and services to existing customers and their clients
  • Send reports on sales activity, accounts status and possible issues
  • Negotiate contracts and handle paperwork (e.g. invoices, orders
  • Must have the ability to Lead, Develop & Train new hires


  • Experience in customer service is a plus
  • The ability to open new accounts and properly service their clients
  • Proficient in the use of Laptop, Tablet and smart phones
  • Strong communication skills are helpful
  • The ability to close and negotiate deals
  • Assertiveness and belief in yourself
  • Excellent organizational and multitasking ability
  • Goal-driven with ability to work under pressure
  • Good problem-solving skills


*Great Retirement Plan

*Specialized Insurance Access for employee

*Weekly Bonuses