POSITION PURPOSE AND SUMMARY The maintenance engineer position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible to ensure that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standard. MAJOR / KEY JOB DUTIES ? Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. ? The maintenance engineer must be able to work with minimal supervision while performing all essential duties to satisfaction and company standard. ? Job function to include assisting guests upon request, responding to all guest requests with diligent follow through in accordance with company guidelines and procedures. ? Job function to include performing the out of room cleaning outlined in the Green Shield Binder in order to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debri, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas. ? Job functions to include performing repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner. ? Job functions to include preventative maintenance inspections and repairs as outlined in the Green Shield Binder. ? Job functions to include following the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standard. ? Job functions to include maintaining all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log. ? Job function to include following the outlined work flow on the Green Shield Schedule, utilizing the SOPs as a reference guide to complete all tasks per company standard. ? Job function to include maintaining an organized and clean work area in the maintenance room, while managing and safe guarding all maintenance tool inventory on a daily basis. Need to ensure that all tools are in good working condition. ? Job function to include maintaining a clean and organized boiler room, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standard and local ordinance. ? Job function to include ensuring that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc) are operational and that inspections are current and in compliance with company standards and local ordinance. ? Compliance with all ESA safety and security policies and procedures to include OSHA and ADA. ? Job function to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance. ? Job functions to include maintenance engineer to respond to all emergencies at the property or sister location when asked to be dispatched by a manager. ? Job functions to include monitoring and follow up with outside vendors when directed by management. OTHER DUTIES ? Assisting to clean any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate break room, guest laundry, fitness room, vending areas, stairwells and common areas. ? Responsible for maintaining overall hotel cleanliness ? And any other duties as requested by the management team. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES ? Ability to read and speak English proficiently and interact with guests, associates and law enforcement. ? Ability to read and interpretand documents such as safety rules, operating and maintenance instructions, and procedure manuals. ? Ability to write routine reports and correspondence. ? Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals ? Ability to use units of American measurement for weight, volume and distance ? Ability to apply good judgment at all times. ? Ability to deal with problems involving a few concrete variables in standardized situations. ? Ability to understand and follow guidelines, procedures and company standards. ENVIRONMENTAL JOB REQUIREMENTS ? While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. ? The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. ? While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to wet and/or humid conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. ? Associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS ? High School Diploma or General Education Degree( GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Apr 19, 2019
POSITION PURPOSE AND SUMMARY The maintenance engineer position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible to ensure that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standard. MAJOR / KEY JOB DUTIES ? Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. ? The maintenance engineer must be able to work with minimal supervision while performing all essential duties to satisfaction and company standard. ? Job function to include assisting guests upon request, responding to all guest requests with diligent follow through in accordance with company guidelines and procedures. ? Job function to include performing the out of room cleaning outlined in the Green Shield Binder in order to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debri, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas. ? Job functions to include performing repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner. ? Job functions to include preventative maintenance inspections and repairs as outlined in the Green Shield Binder. ? Job functions to include following the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standard. ? Job functions to include maintaining all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log. ? Job function to include following the outlined work flow on the Green Shield Schedule, utilizing the SOPs as a reference guide to complete all tasks per company standard. ? Job function to include maintaining an organized and clean work area in the maintenance room, while managing and safe guarding all maintenance tool inventory on a daily basis. Need to ensure that all tools are in good working condition. ? Job function to include maintaining a clean and organized boiler room, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standard and local ordinance. ? Job function to include ensuring that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc) are operational and that inspections are current and in compliance with company standards and local ordinance. ? Compliance with all ESA safety and security policies and procedures to include OSHA and ADA. ? Job function to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance. ? Job functions to include maintenance engineer to respond to all emergencies at the property or sister location when asked to be dispatched by a manager. ? Job functions to include monitoring and follow up with outside vendors when directed by management. OTHER DUTIES ? Assisting to clean any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate break room, guest laundry, fitness room, vending areas, stairwells and common areas. ? Responsible for maintaining overall hotel cleanliness ? And any other duties as requested by the management team. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES ? Ability to read and speak English proficiently and interact with guests, associates and law enforcement. ? Ability to read and interpretand documents such as safety rules, operating and maintenance instructions, and procedure manuals. ? Ability to write routine reports and correspondence. ? Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals ? Ability to use units of American measurement for weight, volume and distance ? Ability to apply good judgment at all times. ? Ability to deal with problems involving a few concrete variables in standardized situations. ? Ability to understand and follow guidelines, procedures and company standards. ENVIRONMENTAL JOB REQUIREMENTS ? While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. ? The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. ? While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to wet and/or humid conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. ? Associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS ? High School Diploma or General Education Degree( GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Job Description: Sales & Service (Tire Installation, Maintenance & Sales) The Sales & Service position is responsible for the sales, service and maintenance of tires and wheels, providing excellent customer service and completing work according to company policies, procedures, and the Code of Conduct. Primary Responsibilities: Installation and maintenance of tires and wheels; repairing, rotating, and inflating tires; attaching and rebalancing wheels; installing/rebuilding and/or relearning/calibrating TPMS; washing tires and wheels; testing and installing batteries; using and maintenance of equipment; assisting other employees; test driving vehicles; and operating service vehicles to perform offsite and emergency road services. Provides excellent customer service, promotes store sales; uses the Best Tire Value Promise to engage customers. Experience: Les Schwab offers opportunities for a variety of skills, with on-the job training. Qualifications: High School diploma or equivalent; valid driver's license; excellent customer service skills and the ability to work in a rapid pace environment; frequent lifting of weight between 35-75 pounds; frequent bending, twisting, kneeling and continuous squatting, reaching, walking and standing.
Apr 19, 2019
Full time
Job Description: Sales & Service (Tire Installation, Maintenance & Sales) The Sales & Service position is responsible for the sales, service and maintenance of tires and wheels, providing excellent customer service and completing work according to company policies, procedures, and the Code of Conduct. Primary Responsibilities: Installation and maintenance of tires and wheels; repairing, rotating, and inflating tires; attaching and rebalancing wheels; installing/rebuilding and/or relearning/calibrating TPMS; washing tires and wheels; testing and installing batteries; using and maintenance of equipment; assisting other employees; test driving vehicles; and operating service vehicles to perform offsite and emergency road services. Provides excellent customer service, promotes store sales; uses the Best Tire Value Promise to engage customers. Experience: Les Schwab offers opportunities for a variety of skills, with on-the job training. Qualifications: High School diploma or equivalent; valid driver's license; excellent customer service skills and the ability to work in a rapid pace environment; frequent lifting of weight between 35-75 pounds; frequent bending, twisting, kneeling and continuous squatting, reaching, walking and standing.
Toyota of Dallas recruits professionals from all circles and walks of life. We are an Equal Opportunity Employer (EOE) located in Dallas, Texas.Toyota of Dallas is always looking to identify candidates interested in a career and not just a job. Our employees are the industry's best and most successful. We offer a truly unique and entrepreneurial environment for the right individuals.If you or others in your network would have an interest in learning about Toyota of Dallas job opportunities, we would like to hear from you. BENEFITS:* Medical Insurance* Dental* Vision* Flexible Spending Account* Term Life and AD&D* Disability Insurance* Accident Insurance* 401(k) - Employer match up to 17%* VIP Bonus Program - Large Bonus Incentive + Team Dinner with GM* Grant Cardone Online Training* University of Toyota* Berkshire Hathaway Sales Training RESPONSIBILITIES:* Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.* Explain product performance, application, and benefits to prospects.* Describe all optional equipment available for customer purchase.* Build strong rapport with customers. * Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles. * Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.* Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis. REQUIREMENTS:* Experience not required - Excellent training program* Comfortable with compensation based on commission sales* Enthusiastic with high energy throughout the sales workday* Outgoing with a friendly personality, especially while handling objections & negotiating pricing* Have quality customer service skills* Possess strong communication skills* Must have a clean & valid driver's license* Must be willing to submit to a drug screen prior to employment
Apr 19, 2019
Full time
Toyota of Dallas recruits professionals from all circles and walks of life. We are an Equal Opportunity Employer (EOE) located in Dallas, Texas.Toyota of Dallas is always looking to identify candidates interested in a career and not just a job. Our employees are the industry's best and most successful. We offer a truly unique and entrepreneurial environment for the right individuals.If you or others in your network would have an interest in learning about Toyota of Dallas job opportunities, we would like to hear from you. BENEFITS:* Medical Insurance* Dental* Vision* Flexible Spending Account* Term Life and AD&D* Disability Insurance* Accident Insurance* 401(k) - Employer match up to 17%* VIP Bonus Program - Large Bonus Incentive + Team Dinner with GM* Grant Cardone Online Training* University of Toyota* Berkshire Hathaway Sales Training RESPONSIBILITIES:* Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.* Explain product performance, application, and benefits to prospects.* Describe all optional equipment available for customer purchase.* Build strong rapport with customers. * Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles. * Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.* Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis. REQUIREMENTS:* Experience not required - Excellent training program* Comfortable with compensation based on commission sales* Enthusiastic with high energy throughout the sales workday* Outgoing with a friendly personality, especially while handling objections & negotiating pricing* Have quality customer service skills* Possess strong communication skills* Must have a clean & valid driver's license* Must be willing to submit to a drug screen prior to employment
As a Transportation Management Coordinator, you will utilize your organizational skills to schedule and coordinate transportation for personnel and equipment, ensuring cargo and Soldiers make it to their required destinations. With more than 50,000 heavy trucks and buses in operation, it's up to the Transportation Management Coordinator to organize and oversee the scheduling of these vehicles, which include semi-tractor trailers, heavy troop transports, and passenger buses. In this role, you are primarily responsible for convoys, bills of lading, scheduling, and securing transportation for personnel and equipment. Specific duties may include: advising constituents of shipment and travel entitlements; requesting and coordinating transport capability; marking, documenting, and inventorying freight, cargo, and material shipments; operating automated data terminal equipment; and arranging documentation and reports for follow-up, or responses to tracer actions. Job Duties • Perform system administrator duties such as installing software and uploading data to computer systems • Prepare equipment, cargo, and personnel for travel to airports, seaports, and railways • Request and coordinate transportation to meet a movement mission Helpful Skills • Interest in motor vehicles, aircraft, and ocean liner vessels • Experience in coordinating transportation • Interest in planning events and working with people Through your training, you will develop the skills and experience to enjoy a civilian career with privately owned moving companies or freight operators. Earn While You Learn Instead of paying to learn these skills, get paid to train. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for a Transportation Management Coordinator consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and six weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements (see NATIONALGUARD.com for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. This position may qualify for a bonus, ask your National Guard recruiter for the most up-to-date information.
Apr 19, 2019
As a Transportation Management Coordinator, you will utilize your organizational skills to schedule and coordinate transportation for personnel and equipment, ensuring cargo and Soldiers make it to their required destinations. With more than 50,000 heavy trucks and buses in operation, it's up to the Transportation Management Coordinator to organize and oversee the scheduling of these vehicles, which include semi-tractor trailers, heavy troop transports, and passenger buses. In this role, you are primarily responsible for convoys, bills of lading, scheduling, and securing transportation for personnel and equipment. Specific duties may include: advising constituents of shipment and travel entitlements; requesting and coordinating transport capability; marking, documenting, and inventorying freight, cargo, and material shipments; operating automated data terminal equipment; and arranging documentation and reports for follow-up, or responses to tracer actions. Job Duties • Perform system administrator duties such as installing software and uploading data to computer systems • Prepare equipment, cargo, and personnel for travel to airports, seaports, and railways • Request and coordinate transportation to meet a movement mission Helpful Skills • Interest in motor vehicles, aircraft, and ocean liner vessels • Experience in coordinating transportation • Interest in planning events and working with people Through your training, you will develop the skills and experience to enjoy a civilian career with privately owned moving companies or freight operators. Earn While You Learn Instead of paying to learn these skills, get paid to train. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for a Transportation Management Coordinator consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and six weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements (see NATIONALGUARD.com for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. This position may qualify for a bonus, ask your National Guard recruiter for the most up-to-date information.
Job Duties: The EPICOR ECLIPSE SOLAR/E-TERM ERP System Administrator position will be offered to candidates that have ACTUAL expereince working with Epicor's Eclipse Solar and E-Term programs. The person in the role will be responsible for the following key functions of the ERP system administration and management, including but not limited to: Maintain all functions of Epicor Eclipse Solar/Eterm program including data input, data analysis and training PDW file management including the creation of EDP and Short Vendor Name unique identifiers across multiple platforms and implement within ERP System and other software platforms. Products Maintenance - Input and manipulate data to service multiple platforms with attribute sets that allow users to easily access data within the system(s). Manage Autocrib SQL, Epicor Eclipse Solar, Salesforce, and Innovo programs so that data is consistent between all four platforms Database Analysis for both Business Models currently utilizing - VMI and Transactional Distribution Pull and scrub available product and pricing data across the industry to provide pricing strategy Buy/Sell Matrix Input and Management and Customer Ranking process Contract & Pricing Updates and Management Setup and manage EDI processing within ERP System Manage CRM program and supply information to management and salespersons to build customer business Report Writer functions for reporting needs of company personnel Special projects as needed or requested Qualifications: 1+ Years working with Epicor Solar/E-Term ERP System Significant knowledge of PDW, Database, Buy/Sell Matrix, Contract & Pricing modules of the system Ability to manipulate data attributes to allow for use of data across multiple platforms for ERP, CRM, Mobile App, and SQL formatted systems Excellent database management and spreadsheet skills required Experience working with data warehouse and supply chain distribution environments Attention to detail and solid organizational skills, with the capacity to handle multiple projects simultaneously Ability to interface with customers for essential functions required for position Proficiency in establishing processes and procedures to support and enforce development, testing and implementation Work closely with application and IT operations on system changes or upgrades. Strong interpersonal skills and teamwork traits and ability to work across functional boundaries to work through difficulties and issues related to job functions. Effective verbal and written communication skills in business relationships and through various levels of management. Benefits offered: Paid time off, Health insurance, Dental insurance, Healthcare spending or reimbursement accounts such as HSAs or FSAs, Vision, Life and Disability policy offerings, 401K Accounts Salary offered: $75,000.00 - $100,000.00 per year depending on experience
Apr 18, 2019
Full time
Job Duties: The EPICOR ECLIPSE SOLAR/E-TERM ERP System Administrator position will be offered to candidates that have ACTUAL expereince working with Epicor's Eclipse Solar and E-Term programs. The person in the role will be responsible for the following key functions of the ERP system administration and management, including but not limited to: Maintain all functions of Epicor Eclipse Solar/Eterm program including data input, data analysis and training PDW file management including the creation of EDP and Short Vendor Name unique identifiers across multiple platforms and implement within ERP System and other software platforms. Products Maintenance - Input and manipulate data to service multiple platforms with attribute sets that allow users to easily access data within the system(s). Manage Autocrib SQL, Epicor Eclipse Solar, Salesforce, and Innovo programs so that data is consistent between all four platforms Database Analysis for both Business Models currently utilizing - VMI and Transactional Distribution Pull and scrub available product and pricing data across the industry to provide pricing strategy Buy/Sell Matrix Input and Management and Customer Ranking process Contract & Pricing Updates and Management Setup and manage EDI processing within ERP System Manage CRM program and supply information to management and salespersons to build customer business Report Writer functions for reporting needs of company personnel Special projects as needed or requested Qualifications: 1+ Years working with Epicor Solar/E-Term ERP System Significant knowledge of PDW, Database, Buy/Sell Matrix, Contract & Pricing modules of the system Ability to manipulate data attributes to allow for use of data across multiple platforms for ERP, CRM, Mobile App, and SQL formatted systems Excellent database management and spreadsheet skills required Experience working with data warehouse and supply chain distribution environments Attention to detail and solid organizational skills, with the capacity to handle multiple projects simultaneously Ability to interface with customers for essential functions required for position Proficiency in establishing processes and procedures to support and enforce development, testing and implementation Work closely with application and IT operations on system changes or upgrades. Strong interpersonal skills and teamwork traits and ability to work across functional boundaries to work through difficulties and issues related to job functions. Effective verbal and written communication skills in business relationships and through various levels of management. Benefits offered: Paid time off, Health insurance, Dental insurance, Healthcare spending or reimbursement accounts such as HSAs or FSAs, Vision, Life and Disability policy offerings, 401K Accounts Salary offered: $75,000.00 - $100,000.00 per year depending on experience
***Current Life Insurance License Required to be considered*** Are you an individual with a strong desire to succeed in the business world and help families at the same time? We have a wide range of mortgage protection, life, and annuity products from a number of different insurance carriers, and an abundance of self-generated leads for our sales agents to help them reach their greatest potential. Job Description The Alliance is a great opportunity to earn a serious income in both up front commissions as well as back-end residuals. Whether your career ambitions are to run your own business, or you want to be in the field serving customers, NAA offers a chance to make the kind of money you have always dreamed of making. Our program lets you work from home and set your own hours. If you are self-disciplined, teachable, and enjoy people, we can offer you a minimum income of $75,000/first year by coaching you to effectively use and follow our lead system. Full Time: $75,000-$125,000 commission based + residual income Part Time: $40,000-$75,000 commission based + residual income Company PAID vacations to qualified agents Live and online training provided Products: Jet issue mortgage protection insurance, inexpensive term, universal life, final expense, annuities, disability and unique \"money back\" term life insurance. Leads: Direct mail leads, best leads in the country, and our clients have NO DOUBT what they are responding to, and we have people in the pipeline right now waiting for us to respond to their inquiry for product details. Selling System: Proven, turnkey selling system - if duplicated, you can leave your appointment with a sale, plus referrals. Complete training provided. Management opportunities are available in select areas to qualified agents. Availability: The state requires our representatives to have a current life insurance license. We will assist you in obtaining this license if needed. Additional Info A State Life Insurance License is Required to perform the duties of this position. Home computer and or home office. Strong work ethic. Ability to work independently Access to a Laptop Computer is highly desirable. Job Benefits Whether you're an industry veteran or a newcomer looking for extra income, The Alliance helps you make the most out of a career in insurance sales. Exclusive, High-Quality Leads. Our in-house lead generation specialists provide the leads for you, so you can concentrate on selling instead of prospecting. High Commissions. Work hard and earn what you want Flexible Schedule. Work full or part time from home Proven Effective Sales System. Our proprietary sales system teaches you how to take your insurance sales to the next level. Complete training provided. Opportunities for Advancement . Work your way up, earn higher commissions, and start your own agency. Training. NAA University provides free training at your convenience to get you acclimated fast. Support. NAA's staff helps you learn the system, resolve issues, and grow your business every step of the way. To find out more about The Alliance or to speak to one of our marketing representatives, please click Apply. Associated topics: aflac, casualty, insurance, insurance agent, insurance sales, insurance sales agent, life, life insurance, life insurance agent, medicare solution
Apr 18, 2019
Full time
***Current Life Insurance License Required to be considered*** Are you an individual with a strong desire to succeed in the business world and help families at the same time? We have a wide range of mortgage protection, life, and annuity products from a number of different insurance carriers, and an abundance of self-generated leads for our sales agents to help them reach their greatest potential. Job Description The Alliance is a great opportunity to earn a serious income in both up front commissions as well as back-end residuals. Whether your career ambitions are to run your own business, or you want to be in the field serving customers, NAA offers a chance to make the kind of money you have always dreamed of making. Our program lets you work from home and set your own hours. If you are self-disciplined, teachable, and enjoy people, we can offer you a minimum income of $75,000/first year by coaching you to effectively use and follow our lead system. Full Time: $75,000-$125,000 commission based + residual income Part Time: $40,000-$75,000 commission based + residual income Company PAID vacations to qualified agents Live and online training provided Products: Jet issue mortgage protection insurance, inexpensive term, universal life, final expense, annuities, disability and unique \"money back\" term life insurance. Leads: Direct mail leads, best leads in the country, and our clients have NO DOUBT what they are responding to, and we have people in the pipeline right now waiting for us to respond to their inquiry for product details. Selling System: Proven, turnkey selling system - if duplicated, you can leave your appointment with a sale, plus referrals. Complete training provided. Management opportunities are available in select areas to qualified agents. Availability: The state requires our representatives to have a current life insurance license. We will assist you in obtaining this license if needed. Additional Info A State Life Insurance License is Required to perform the duties of this position. Home computer and or home office. Strong work ethic. Ability to work independently Access to a Laptop Computer is highly desirable. Job Benefits Whether you're an industry veteran or a newcomer looking for extra income, The Alliance helps you make the most out of a career in insurance sales. Exclusive, High-Quality Leads. Our in-house lead generation specialists provide the leads for you, so you can concentrate on selling instead of prospecting. High Commissions. Work hard and earn what you want Flexible Schedule. Work full or part time from home Proven Effective Sales System. Our proprietary sales system teaches you how to take your insurance sales to the next level. Complete training provided. Opportunities for Advancement . Work your way up, earn higher commissions, and start your own agency. Training. NAA University provides free training at your convenience to get you acclimated fast. Support. NAA's staff helps you learn the system, resolve issues, and grow your business every step of the way. To find out more about The Alliance or to speak to one of our marketing representatives, please click Apply. Associated topics: aflac, casualty, insurance, insurance agent, insurance sales, insurance sales agent, life, life insurance, life insurance agent, medicare solution
Ready to work for a company that promoted 116 Policy Operation Specialists in 2018? NatGen is hiring experienced professionals in our growing Dallas office to be the voice of National General! Policy Operations Specialists are Problem Solvers who provide WOW experiences on every call. You re supported with industry leading paid training, Full Benefits that include: Health, Vision, and Dental. With 18 Days PTO and a company matched 401k, NatGen supports you re work life balance and prepares you for the future. Continue your personal and professional journey while making up to $45,000 a year! NatGen s career pathing takes you from a Policy Operations Specialist and grows into SR. Policy Operations Specialist, Team Lead, Supervisor, HR, and More. Primary Purpose: The Policy Operations Specialist is responsible for policy operation inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Take ownership of any inquiry, issue, problem, or error that could potentially impact the policyholder or Independent Agent and determines the appropriate course of action Answers inbound calls and fields questions pertinent to an existing insurance policy and determine the appropriate course of action The initial point of contact after the sale of the policy includes but is not limited to recognizing exposure and asking the appropriate, probing questions Document specific details of call interaction, processing endorsements and Department of Motor Vehicle filings, answering billing questions and taking payments, excellent phone etiquette, dedication to customer service, and strong problem-solving abilities Answer policy level requests for Health such as policy and billing questions, cancellation requests, updating customer profiles, processing billing adjustments/drafts, and refunds (Health) Answer all calls; de-escalating the call where appropriate and providing solutions that leave the customer satisfied with the resolution Access policy details to determine extenuating circumstances including but not limited to: providing coverage information and explanation, answer complex billing questions, process policy changes accurately, and collect pertinent underwriting information to ensure the correct premium is assessed on the policy Provide superior service by delivering a WOW experience for both independent agents and National General Insurance customers Share feedback when training opportunities are identified Promote teamwork through consistency, reliability and group cohesiveness Communicate effectively through oral and written communication Consider process improvements on a continuous basis and shares opportunities with Leadership Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Note: You must be able to work a 40 hour weekly schedule Monday through Friday from 7:00am-8:00pm. Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Three years previous experience Must possess excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Must possess proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Ability to successfully complete HIPPA certification annually (Health) Must be customer-oriented and able to effectively troubleshoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing Ability to multi-task and manage several systems on a daily basis Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation and flexibility Note: You must be able to work a 40 hour weekly schedule Monday through Fridayfrom7:00am-8:00pm. Desired Skills: Ability to type a minimum of 30 words per minute Previous experience in policy operations with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health, and/or homeowners products Active Property & Casualty License Associated topics: account, accounts receivable, audit, auto, bilingual, collection, credit, loan, loss, mortgage
Apr 18, 2019
Full time
Ready to work for a company that promoted 116 Policy Operation Specialists in 2018? NatGen is hiring experienced professionals in our growing Dallas office to be the voice of National General! Policy Operations Specialists are Problem Solvers who provide WOW experiences on every call. You re supported with industry leading paid training, Full Benefits that include: Health, Vision, and Dental. With 18 Days PTO and a company matched 401k, NatGen supports you re work life balance and prepares you for the future. Continue your personal and professional journey while making up to $45,000 a year! NatGen s career pathing takes you from a Policy Operations Specialist and grows into SR. Policy Operations Specialist, Team Lead, Supervisor, HR, and More. Primary Purpose: The Policy Operations Specialist is responsible for policy operation inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Take ownership of any inquiry, issue, problem, or error that could potentially impact the policyholder or Independent Agent and determines the appropriate course of action Answers inbound calls and fields questions pertinent to an existing insurance policy and determine the appropriate course of action The initial point of contact after the sale of the policy includes but is not limited to recognizing exposure and asking the appropriate, probing questions Document specific details of call interaction, processing endorsements and Department of Motor Vehicle filings, answering billing questions and taking payments, excellent phone etiquette, dedication to customer service, and strong problem-solving abilities Answer policy level requests for Health such as policy and billing questions, cancellation requests, updating customer profiles, processing billing adjustments/drafts, and refunds (Health) Answer all calls; de-escalating the call where appropriate and providing solutions that leave the customer satisfied with the resolution Access policy details to determine extenuating circumstances including but not limited to: providing coverage information and explanation, answer complex billing questions, process policy changes accurately, and collect pertinent underwriting information to ensure the correct premium is assessed on the policy Provide superior service by delivering a WOW experience for both independent agents and National General Insurance customers Share feedback when training opportunities are identified Promote teamwork through consistency, reliability and group cohesiveness Communicate effectively through oral and written communication Consider process improvements on a continuous basis and shares opportunities with Leadership Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Note: You must be able to work a 40 hour weekly schedule Monday through Friday from 7:00am-8:00pm. Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Three years previous experience Must possess excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Must possess proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Ability to successfully complete HIPPA certification annually (Health) Must be customer-oriented and able to effectively troubleshoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing Ability to multi-task and manage several systems on a daily basis Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation and flexibility Note: You must be able to work a 40 hour weekly schedule Monday through Fridayfrom7:00am-8:00pm. Desired Skills: Ability to type a minimum of 30 words per minute Previous experience in policy operations with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health, and/or homeowners products Active Property & Casualty License Associated topics: account, accounts receivable, audit, auto, bilingual, collection, credit, loan, loss, mortgage
Ready to work for a company that promoted 116 Policy Operation Specialists in 2018? NatGen is hiring experienced professionals in our growing Dallas office to be the voice of National General! Policy Operations Specialists are Problem Solvers who provide WOW experiences on every call. You re supported with industry leading paid training, Full Benefits that include: Health, Vision, and Dental. With 18 Days PTO and a company matched 401k, NatGen supports you re work life balance and prepares you for the future. Continue your personal and professional journey while making up to $45,000 a year! NatGen s career pathing takes you from a Policy Operations Specialist and grows into SR. Policy Operations Specialist, Team Lead, Supervisor, HR, and More. Primary Purpose: The Policy Operations Specialist is responsible for policy operation inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Take ownership of any inquiry, issue, problem, or error that could potentially impact the policyholder or Independent Agent and determines the appropriate course of action Answers inbound calls and fields questions pertinent to an existing insurance policy and determine the appropriate course of action The initial point of contact after the sale of the policy includes but is not limited to recognizing exposure and asking the appropriate, probing questions Document specific details of call interaction, processing endorsements and Department of Motor Vehicle filings, answering billing questions and taking payments, excellent phone etiquette, dedication to customer service, and strong problem-solving abilities Answer policy level requests for Health such as policy and billing questions, cancellation requests, updating customer profiles, processing billing adjustments/drafts, and refunds (Health) Answer all calls; de-escalating the call where appropriate and providing solutions that leave the customer satisfied with the resolution Access policy details to determine extenuating circumstances including but not limited to: providing coverage information and explanation, answer complex billing questions, process policy changes accurately, and collect pertinent underwriting information to ensure the correct premium is assessed on the policy Provide superior service by delivering a WOW experience for both independent agents and National General Insurance customers Share feedback when training opportunities are identified Promote teamwork through consistency, reliability and group cohesiveness Communicate effectively through oral and written communication Consider process improvements on a continuous basis and shares opportunities with Leadership Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Note: You must be able to work a 40 hour weekly schedule Monday through Friday from 7:00am-8:00pm. Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Three years previous experience Must possess excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Must possess proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Ability to successfully complete HIPPA certification annually (Health) Must be customer-oriented and able to effectively troubleshoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing Ability to multi-task and manage several systems on a daily basis Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation and flexibility Note: You must be able to work a 40 hour weekly schedule Monday through Fridayfrom7:00am-8:00pm. Desired Skills: Ability to type a minimum of 30 words per minute Previous experience in policy operations with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health, and/or homeowners products Active Property & Casualty License Associated topics: accounts receivable, auction, audit, auto, bilingual, collector, due, loss, overdue, payment
Apr 18, 2019
Full time
Ready to work for a company that promoted 116 Policy Operation Specialists in 2018? NatGen is hiring experienced professionals in our growing Dallas office to be the voice of National General! Policy Operations Specialists are Problem Solvers who provide WOW experiences on every call. You re supported with industry leading paid training, Full Benefits that include: Health, Vision, and Dental. With 18 Days PTO and a company matched 401k, NatGen supports you re work life balance and prepares you for the future. Continue your personal and professional journey while making up to $45,000 a year! NatGen s career pathing takes you from a Policy Operations Specialist and grows into SR. Policy Operations Specialist, Team Lead, Supervisor, HR, and More. Primary Purpose: The Policy Operations Specialist is responsible for policy operation inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Take ownership of any inquiry, issue, problem, or error that could potentially impact the policyholder or Independent Agent and determines the appropriate course of action Answers inbound calls and fields questions pertinent to an existing insurance policy and determine the appropriate course of action The initial point of contact after the sale of the policy includes but is not limited to recognizing exposure and asking the appropriate, probing questions Document specific details of call interaction, processing endorsements and Department of Motor Vehicle filings, answering billing questions and taking payments, excellent phone etiquette, dedication to customer service, and strong problem-solving abilities Answer policy level requests for Health such as policy and billing questions, cancellation requests, updating customer profiles, processing billing adjustments/drafts, and refunds (Health) Answer all calls; de-escalating the call where appropriate and providing solutions that leave the customer satisfied with the resolution Access policy details to determine extenuating circumstances including but not limited to: providing coverage information and explanation, answer complex billing questions, process policy changes accurately, and collect pertinent underwriting information to ensure the correct premium is assessed on the policy Provide superior service by delivering a WOW experience for both independent agents and National General Insurance customers Share feedback when training opportunities are identified Promote teamwork through consistency, reliability and group cohesiveness Communicate effectively through oral and written communication Consider process improvements on a continuous basis and shares opportunities with Leadership Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Note: You must be able to work a 40 hour weekly schedule Monday through Friday from 7:00am-8:00pm. Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Three years previous experience Must possess excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Must possess proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Ability to successfully complete HIPPA certification annually (Health) Must be customer-oriented and able to effectively troubleshoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing Ability to multi-task and manage several systems on a daily basis Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation and flexibility Note: You must be able to work a 40 hour weekly schedule Monday through Fridayfrom7:00am-8:00pm. Desired Skills: Ability to type a minimum of 30 words per minute Previous experience in policy operations with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health, and/or homeowners products Active Property & Casualty License Associated topics: accounts receivable, auction, audit, auto, bilingual, collector, due, loss, overdue, payment
Ready to work for a company that promoted 116 Policy Operation Specialists in 2018? NatGen is hiring experienced professionals in our growing Dallas office to be the voice of National General! Policy Operations Specialists are Problem Solvers who provide WOW experiences on every call. You re supported with industry leading paid training, Full Benefits that include: Health, Vision, and Dental. With 18 Days PTO and a company matched 401k, NatGen supports you re work life balance and prepares you for the future. Continue your personal and professional journey while making up to $45,000 a year! NatGen s career pathing takes you from a Policy Operations Specialist and grows into SR. Policy Operations Specialist, Team Lead, Supervisor, HR, and More. Primary Purpose: The Policy Operations Specialist is responsible for policy operation inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Take ownership of any inquiry, issue, problem, or error that could potentially impact the policyholder or Independent Agent and determines the appropriate course of action Answers inbound calls and fields questions pertinent to an existing insurance policy and determine the appropriate course of action The initial point of contact after the sale of the policy includes but is not limited to recognizing exposure and asking the appropriate, probing questions Document specific details of call interaction, processing endorsements and Department of Motor Vehicle filings, answering billing questions and taking payments, excellent phone etiquette, dedication to customer service, and strong problem-solving abilities Answer policy level requests for Health such as policy and billing questions, cancellation requests, updating customer profiles, processing billing adjustments/drafts, and refunds (Health) Answer all calls; de-escalating the call where appropriate and providing solutions that leave the customer satisfied with the resolution Access policy details to determine extenuating circumstances including but not limited to: providing coverage information and explanation, answer complex billing questions, process policy changes accurately, and collect pertinent underwriting information to ensure the correct premium is assessed on the policy Provide superior service by delivering a WOW experience for both independent agents and National General Insurance customers Share feedback when training opportunities are identified Promote teamwork through consistency, reliability and group cohesiveness Communicate effectively through oral and written communication Consider process improvements on a continuous basis and shares opportunities with Leadership Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Note: You must be able to work a 40 hour weekly schedule Monday through Friday from 7:00am-8:00pm. Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Three years previous experience Must possess excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Must possess proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Ability to successfully complete HIPPA certification annually (Health) Must be customer-oriented and able to effectively troubleshoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing Ability to multi-task and manage several systems on a daily basis Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation and flexibility Note: You must be able to work a 40 hour weekly schedule Monday through Fridayfrom7:00am-8:00pm. Desired Skills: Ability to type a minimum of 30 words per minute Previous experience in policy operations with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health, and/or homeowners products Active Property & Casualty License Associated topics: agent, answer, associate, customer care, customer service associate, intern, representante de servicio al cliente, service, support, system support
Apr 18, 2019
Full time
Ready to work for a company that promoted 116 Policy Operation Specialists in 2018? NatGen is hiring experienced professionals in our growing Dallas office to be the voice of National General! Policy Operations Specialists are Problem Solvers who provide WOW experiences on every call. You re supported with industry leading paid training, Full Benefits that include: Health, Vision, and Dental. With 18 Days PTO and a company matched 401k, NatGen supports you re work life balance and prepares you for the future. Continue your personal and professional journey while making up to $45,000 a year! NatGen s career pathing takes you from a Policy Operations Specialist and grows into SR. Policy Operations Specialist, Team Lead, Supervisor, HR, and More. Primary Purpose: The Policy Operations Specialist is responsible for policy operation inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Take ownership of any inquiry, issue, problem, or error that could potentially impact the policyholder or Independent Agent and determines the appropriate course of action Answers inbound calls and fields questions pertinent to an existing insurance policy and determine the appropriate course of action The initial point of contact after the sale of the policy includes but is not limited to recognizing exposure and asking the appropriate, probing questions Document specific details of call interaction, processing endorsements and Department of Motor Vehicle filings, answering billing questions and taking payments, excellent phone etiquette, dedication to customer service, and strong problem-solving abilities Answer policy level requests for Health such as policy and billing questions, cancellation requests, updating customer profiles, processing billing adjustments/drafts, and refunds (Health) Answer all calls; de-escalating the call where appropriate and providing solutions that leave the customer satisfied with the resolution Access policy details to determine extenuating circumstances including but not limited to: providing coverage information and explanation, answer complex billing questions, process policy changes accurately, and collect pertinent underwriting information to ensure the correct premium is assessed on the policy Provide superior service by delivering a WOW experience for both independent agents and National General Insurance customers Share feedback when training opportunities are identified Promote teamwork through consistency, reliability and group cohesiveness Communicate effectively through oral and written communication Consider process improvements on a continuous basis and shares opportunities with Leadership Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Note: You must be able to work a 40 hour weekly schedule Monday through Friday from 7:00am-8:00pm. Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Three years previous experience Must possess excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Must possess proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Ability to successfully complete HIPPA certification annually (Health) Must be customer-oriented and able to effectively troubleshoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing Ability to multi-task and manage several systems on a daily basis Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation and flexibility Note: You must be able to work a 40 hour weekly schedule Monday through Fridayfrom7:00am-8:00pm. Desired Skills: Ability to type a minimum of 30 words per minute Previous experience in policy operations with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health, and/or homeowners products Active Property & Casualty License Associated topics: agent, answer, associate, customer care, customer service associate, intern, representante de servicio al cliente, service, support, system support
Advance your career at Liberty Mutual - A Fortune 100 Company! Summary: Liberty Mutual's Insurance Defense Attorneys represent the Company and its policyholders in civil litigation matters involving claims for money damages or compensation for personal injury or property damage of a moderate value with moderately complex legal issues. This is an exciting opportunity for an attorney with experience in litigation including depositions, motion practice and arbitrations. This is a great opportunity to litigate cases and gain significant trial experience while working for a major insurance company with a great working environment, annual performance bonuses, alternate work environment, and a great benefits package. Responsibilities: Use Litigation Protocols to develop and revise appropriate legal strategy for discovery, investigation, handling and trial/hearing of cases or matters Conduct necessary and appropriate discovery, hearings, trials, depositions, oral arguments, mediations, arbitrations and similar proceedings. Research the law applicable to cases or matters; drafts legal documents, pleadings, motions, briefs and opinions as required. If requested, conduct settlement negotiations. Advise, communicate and confer with Claims Representatives and Insured Clients, rendering clear, unambiguous legal opinions and advice. Personally meet with, and maintain good relations and communications with Claims Representatives and Insured Clients as required. Remain current with developments in the law; understand medical, scientific, construction, products, engineering or similar issues and defenses involved with cases or matters. Prepare and conduct training sessions for Legal, Claims or other departments as required. Provide daily direction and guidance to junior attorneys. Understand and creatively use technology; apply technology to the process of law to improve quality and reduce cost. Act as a team or group leader for an assigned group within the office. Qualifications: Completion of law school with LLB or JD and admission to the bar in State of Texas. Special license to practice before a particular board or federal court may be necessary. A minimum of 5+ successful years' experience as an attorney. The individual is required to have a general knowledge of insurance law and specific understanding of the operations and requirements of insured clients, customers and Liberty Mutual. The ability to effectively communicate and persuade by printed or spoken word is critical. Experience and ability appropriate to the level of cases or matters handled. Benefits: We value your hard work, integrity and commitment to positive change. In return for your service, it's our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: Overview: At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed. We're dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.
Apr 18, 2019
Full time
Advance your career at Liberty Mutual - A Fortune 100 Company! Summary: Liberty Mutual's Insurance Defense Attorneys represent the Company and its policyholders in civil litigation matters involving claims for money damages or compensation for personal injury or property damage of a moderate value with moderately complex legal issues. This is an exciting opportunity for an attorney with experience in litigation including depositions, motion practice and arbitrations. This is a great opportunity to litigate cases and gain significant trial experience while working for a major insurance company with a great working environment, annual performance bonuses, alternate work environment, and a great benefits package. Responsibilities: Use Litigation Protocols to develop and revise appropriate legal strategy for discovery, investigation, handling and trial/hearing of cases or matters Conduct necessary and appropriate discovery, hearings, trials, depositions, oral arguments, mediations, arbitrations and similar proceedings. Research the law applicable to cases or matters; drafts legal documents, pleadings, motions, briefs and opinions as required. If requested, conduct settlement negotiations. Advise, communicate and confer with Claims Representatives and Insured Clients, rendering clear, unambiguous legal opinions and advice. Personally meet with, and maintain good relations and communications with Claims Representatives and Insured Clients as required. Remain current with developments in the law; understand medical, scientific, construction, products, engineering or similar issues and defenses involved with cases or matters. Prepare and conduct training sessions for Legal, Claims or other departments as required. Provide daily direction and guidance to junior attorneys. Understand and creatively use technology; apply technology to the process of law to improve quality and reduce cost. Act as a team or group leader for an assigned group within the office. Qualifications: Completion of law school with LLB or JD and admission to the bar in State of Texas. Special license to practice before a particular board or federal court may be necessary. A minimum of 5+ successful years' experience as an attorney. The individual is required to have a general knowledge of insurance law and specific understanding of the operations and requirements of insured clients, customers and Liberty Mutual. The ability to effectively communicate and persuade by printed or spoken word is critical. Experience and ability appropriate to the level of cases or matters handled. Benefits: We value your hard work, integrity and commitment to positive change. In return for your service, it's our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: Overview: At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed. We're dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.
Toyota of Dallas recruits professionals from all circles and walks of life. We are an Equal Opportunity Employer (EOE) located in Dallas, Texas. Toyota of Dallas is always looking to identify candidates interested in a career and not just a job. Our employees are the industry's best and most successful. We offer a truly unique and entrepreneurial environment for the right individuals. If you or others in your network would have an interest in learning about Toyota of Dallas job opportunities, we would like to hear from you. BENEFITS: * Medical Insurance * Dental * Vision * Flexible Spending Account * Term Life and AD&D * Disability Insurance * Accident Insurance * 401(k) - Employer match up to 17% * VIP Bonus Program - Large Bonus Incentive + Team Dinner with GM * Grant Cardone Online Training * University of Toyota * Berkshire Hathaway Sales Training RESPONSIBILITIES: * Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. * Explain product performance, application, and benefits to prospects. * Describe all optional equipment available for customer purchase. * Build strong rapport with customers. * Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles. * Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards. * Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis. REQUIREMENTS: * Experience not required - Excellent training program * Comfortable with compensation based on commission sales * Enthusiastic with high energy throughout the sales workday * Outgoing with a friendly personality, especially while handling objections & negotiating pricing * Have quality customer service skills * Possess strong communication skills * Must have a clean & valid driver's license * Must be willing to submit to a drug screen prior to employment
Apr 18, 2019
Full time
Toyota of Dallas recruits professionals from all circles and walks of life. We are an Equal Opportunity Employer (EOE) located in Dallas, Texas. Toyota of Dallas is always looking to identify candidates interested in a career and not just a job. Our employees are the industry's best and most successful. We offer a truly unique and entrepreneurial environment for the right individuals. If you or others in your network would have an interest in learning about Toyota of Dallas job opportunities, we would like to hear from you. BENEFITS: * Medical Insurance * Dental * Vision * Flexible Spending Account * Term Life and AD&D * Disability Insurance * Accident Insurance * 401(k) - Employer match up to 17% * VIP Bonus Program - Large Bonus Incentive + Team Dinner with GM * Grant Cardone Online Training * University of Toyota * Berkshire Hathaway Sales Training RESPONSIBILITIES: * Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. * Explain product performance, application, and benefits to prospects. * Describe all optional equipment available for customer purchase. * Build strong rapport with customers. * Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles. * Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards. * Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis. REQUIREMENTS: * Experience not required - Excellent training program * Comfortable with compensation based on commission sales * Enthusiastic with high energy throughout the sales workday * Outgoing with a friendly personality, especially while handling objections & negotiating pricing * Have quality customer service skills * Possess strong communication skills * Must have a clean & valid driver's license * Must be willing to submit to a drug screen prior to employment
Toyota of Dallas recruits professionals from all circles and walks of life. We are an Equal Opportunity Employer (EOE) located in Dallas, Texas. Toyota of Dallas is always looking to identify candidates interested in a career and not just a job. Our employees are the industry's best and most successful. We offer a truly unique and entrepreneurial environment for the right individuals. If you or others in your network would have an interest in learning about Toyota of Dallas job opportunities, we would like to hear from you. BENEFITS: * Medical Insurance * Dental * Vision * Flexible Spending Account * Term Life and AD&D * Disability Insurance * Accident Insurance * 401(k) - Employer match up to 17% * VIP Bonus Program - Large Bonus Incentive + Team Dinner with GM * Grant Cardone Online Training * University of Toyota * Berkshire Hathaway Sales Training RESPONSIBILITIES: * Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. * Explain product performance, application, and benefits to prospects. * Describe all optional equipment available for customer purchase. * Build strong rapport with customers. * Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles. * Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards. * Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis. REQUIREMENTS: * Experience not required - Excellent training program * Comfortable with compensation based on commission sales * Enthusiastic with high energy throughout the sales workday * Outgoing with a friendly personality, especially while handling objections & negotiating pricing * Have quality customer service skills * Possess strong communication skills * Must have a clean & valid driver's license * Must be willing to submit to a drug screen prior to employment
Apr 18, 2019
Full time
Toyota of Dallas recruits professionals from all circles and walks of life. We are an Equal Opportunity Employer (EOE) located in Dallas, Texas. Toyota of Dallas is always looking to identify candidates interested in a career and not just a job. Our employees are the industry's best and most successful. We offer a truly unique and entrepreneurial environment for the right individuals. If you or others in your network would have an interest in learning about Toyota of Dallas job opportunities, we would like to hear from you. BENEFITS: * Medical Insurance * Dental * Vision * Flexible Spending Account * Term Life and AD&D * Disability Insurance * Accident Insurance * 401(k) - Employer match up to 17% * VIP Bonus Program - Large Bonus Incentive + Team Dinner with GM * Grant Cardone Online Training * University of Toyota * Berkshire Hathaway Sales Training RESPONSIBILITIES: * Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. * Explain product performance, application, and benefits to prospects. * Describe all optional equipment available for customer purchase. * Build strong rapport with customers. * Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles. * Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards. * Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis. REQUIREMENTS: * Experience not required - Excellent training program * Comfortable with compensation based on commission sales * Enthusiastic with high energy throughout the sales workday * Outgoing with a friendly personality, especially while handling objections & negotiating pricing * Have quality customer service skills * Possess strong communication skills * Must have a clean & valid driver's license * Must be willing to submit to a drug screen prior to employment
Title: IT Enterprise Architect-Service Management Location: Downtown Dallas, TX Duration: Perm Rate: $140+ Bonus Number of Positions: 1 Years of experience: 10+ Manager Notes: This architect will specialize in applications Work with other architects across IT to make short, mid and long term road maps How do they support applications Reports through service management This person will help decide what applications to keep, re-develop, what to get rid of and what to leave alone TOGAF certificate highly desired Understand framework and process Experience talking with the business so they can understand what direction they want to go with applications and the support of those applications Working on all aspects of strategy when it comes to application and application support and what to do with all the hundreds of applications they have- Can an application get where it wants to go? Align IT with business strategy Interpret business strategy Capacity planning Work across all different technologies
Apr 18, 2019
Full time
Title: IT Enterprise Architect-Service Management Location: Downtown Dallas, TX Duration: Perm Rate: $140+ Bonus Number of Positions: 1 Years of experience: 10+ Manager Notes: This architect will specialize in applications Work with other architects across IT to make short, mid and long term road maps How do they support applications Reports through service management This person will help decide what applications to keep, re-develop, what to get rid of and what to leave alone TOGAF certificate highly desired Understand framework and process Experience talking with the business so they can understand what direction they want to go with applications and the support of those applications Working on all aspects of strategy when it comes to application and application support and what to do with all the hundreds of applications they have- Can an application get where it wants to go? Align IT with business strategy Interpret business strategy Capacity planning Work across all different technologies
Ready to work for a company that promoted 116 Policy Operation Specialists in 2018? NatGen is hiring experienced professionals in our growing Dallas office to be the voice of National General! Policy Operations Specialists are Problem Solvers who provide WOW experiences on every call. You re supported with industry leading paid training, Full Benefits that include: Health, Vision, and Dental. With 18 Days PTO and a company matched 401k, NatGen supports you re work life balance and prepares you for the future. Continue your personal and professional journey while making up to $45,000 a year! NatGen s career pathing takes you from a Policy Operations Specialist and grows into SR. Policy Operations Specialist, Team Lead, Supervisor, HR, and More. Primary Purpose: The Policy Operations Specialist is responsible for policy operation inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Take ownership of any inquiry, issue, problem, or error that could potentially impact the policyholder or Independent Agent and determines the appropriate course of action Answers inbound calls and fields questions pertinent to an existing insurance policy and determine the appropriate course of action The initial point of contact after the sale of the policy includes but is not limited to recognizing exposure and asking the appropriate, probing questions Document specific details of call interaction, processing endorsements and Department of Motor Vehicle filings, answering billing questions and taking payments, excellent phone etiquette, dedication to customer service, and strong problem-solving abilities Answer policy level requests for Health such as policy and billing questions, cancellation requests, updating customer profiles, processing billing adjustments/drafts, and refunds (Health) Answer all calls; de-escalating the call where appropriate and providing solutions that leave the customer satisfied with the resolution Access policy details to determine extenuating circumstances including but not limited to: providing coverage information and explanation, answer complex billing questions, process policy changes accurately, and collect pertinent underwriting information to ensure the correct premium is assessed on the policy Provide superior service by delivering a WOW experience for both independent agents and National General Insurance customers Share feedback when training opportunities are identified Promote teamwork through consistency, reliability and group cohesiveness Communicate effectively through oral and written communication Consider process improvements on a continuous basis and shares opportunities with Leadership Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Note: You must be able to work a 40 hour weekly schedule Monday through Friday from 7:00am-8:00pm. Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Three years previous experience Must possess excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Must possess proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Ability to successfully complete HIPPA certification annually (Health) Must be customer-oriented and able to effectively troubleshoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing Ability to multi-task and manage several systems on a daily basis Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation and flexibility Note: You must be able to work a 40 hour weekly schedule Monday through Fridayfrom7:00am-8:00pm. Desired Skills: Ability to type a minimum of 30 words per minute Previous experience in policy operations with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health, and/or homeowners products Active Property & Casualty License Associated topics: associate, call center representative, call center specialist, client, coordinator, internship, representative, service specialist, support, technical support
Apr 18, 2019
Full time
Ready to work for a company that promoted 116 Policy Operation Specialists in 2018? NatGen is hiring experienced professionals in our growing Dallas office to be the voice of National General! Policy Operations Specialists are Problem Solvers who provide WOW experiences on every call. You re supported with industry leading paid training, Full Benefits that include: Health, Vision, and Dental. With 18 Days PTO and a company matched 401k, NatGen supports you re work life balance and prepares you for the future. Continue your personal and professional journey while making up to $45,000 a year! NatGen s career pathing takes you from a Policy Operations Specialist and grows into SR. Policy Operations Specialist, Team Lead, Supervisor, HR, and More. Primary Purpose: The Policy Operations Specialist is responsible for policy operation inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Take ownership of any inquiry, issue, problem, or error that could potentially impact the policyholder or Independent Agent and determines the appropriate course of action Answers inbound calls and fields questions pertinent to an existing insurance policy and determine the appropriate course of action The initial point of contact after the sale of the policy includes but is not limited to recognizing exposure and asking the appropriate, probing questions Document specific details of call interaction, processing endorsements and Department of Motor Vehicle filings, answering billing questions and taking payments, excellent phone etiquette, dedication to customer service, and strong problem-solving abilities Answer policy level requests for Health such as policy and billing questions, cancellation requests, updating customer profiles, processing billing adjustments/drafts, and refunds (Health) Answer all calls; de-escalating the call where appropriate and providing solutions that leave the customer satisfied with the resolution Access policy details to determine extenuating circumstances including but not limited to: providing coverage information and explanation, answer complex billing questions, process policy changes accurately, and collect pertinent underwriting information to ensure the correct premium is assessed on the policy Provide superior service by delivering a WOW experience for both independent agents and National General Insurance customers Share feedback when training opportunities are identified Promote teamwork through consistency, reliability and group cohesiveness Communicate effectively through oral and written communication Consider process improvements on a continuous basis and shares opportunities with Leadership Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Note: You must be able to work a 40 hour weekly schedule Monday through Friday from 7:00am-8:00pm. Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Three years previous experience Must possess excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Must possess proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Ability to successfully complete HIPPA certification annually (Health) Must be customer-oriented and able to effectively troubleshoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing Ability to multi-task and manage several systems on a daily basis Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation and flexibility Note: You must be able to work a 40 hour weekly schedule Monday through Fridayfrom7:00am-8:00pm. Desired Skills: Ability to type a minimum of 30 words per minute Previous experience in policy operations with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health, and/or homeowners products Active Property & Casualty License Associated topics: associate, call center representative, call center specialist, client, coordinator, internship, representative, service specialist, support, technical support
Ready to work for a company that promoted 116 Policy Operation Specialists in 2018? NatGen is hiring experienced professionals in our growing Dallas office to be the voice of National General! Policy Operations Specialists are Problem Solvers who provide WOW experiences on every call. You re supported with industry leading paid training, Full Benefits that include: Health, Vision, and Dental. With 18 Days PTO and a company matched 401k, NatGen supports you re work life balance and prepares you for the future. Continue your personal and professional journey while making up to $45,000 a year! NatGen s career pathing takes you from a Policy Operations Specialist and grows into SR. Policy Operations Specialist, Team Lead, Supervisor, HR, and More. Primary Purpose: The Policy Operations Specialist is responsible for policy operation inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Take ownership of any inquiry, issue, problem, or error that could potentially impact the policyholder or Independent Agent and determines the appropriate course of action Answers inbound calls and fields questions pertinent to an existing insurance policy and determine the appropriate course of action The initial point of contact after the sale of the policy includes but is not limited to recognizing exposure and asking the appropriate, probing questions Document specific details of call interaction, processing endorsements and Department of Motor Vehicle filings, answering billing questions and taking payments, excellent phone etiquette, dedication to customer service, and strong problem-solving abilities Answer policy level requests for Health such as policy and billing questions, cancellation requests, updating customer profiles, processing billing adjustments/drafts, and refunds (Health) Answer all calls; de-escalating the call where appropriate and providing solutions that leave the customer satisfied with the resolution Access policy details to determine extenuating circumstances including but not limited to: providing coverage information and explanation, answer complex billing questions, process policy changes accurately, and collect pertinent underwriting information to ensure the correct premium is assessed on the policy Provide superior service by delivering a WOW experience for both independent agents and National General Insurance customers Share feedback when training opportunities are identified Promote teamwork through consistency, reliability and group cohesiveness Communicate effectively through oral and written communication Consider process improvements on a continuous basis and shares opportunities with Leadership Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Note: You must be able to work a 40 hour weekly schedule Monday through Friday from 7:00am-8:00pm. Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Three years previous experience Must possess excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Must possess proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Ability to successfully complete HIPPA certification annually (Health) Must be customer-oriented and able to effectively troubleshoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing Ability to multi-task and manage several systems on a daily basis Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation and flexibility Note: You must be able to work a 40 hour weekly schedule Monday through Fridayfrom7:00am-8:00pm. Desired Skills: Ability to type a minimum of 30 words per minute Previous experience in policy operations with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health, and/or homeowners products Active Property & Casualty License Associated topics: call center associate, coordinator, customer care, customer service, customer service representative, phone, representative, service, service specialist, telephone
Apr 18, 2019
Full time
Ready to work for a company that promoted 116 Policy Operation Specialists in 2018? NatGen is hiring experienced professionals in our growing Dallas office to be the voice of National General! Policy Operations Specialists are Problem Solvers who provide WOW experiences on every call. You re supported with industry leading paid training, Full Benefits that include: Health, Vision, and Dental. With 18 Days PTO and a company matched 401k, NatGen supports you re work life balance and prepares you for the future. Continue your personal and professional journey while making up to $45,000 a year! NatGen s career pathing takes you from a Policy Operations Specialist and grows into SR. Policy Operations Specialist, Team Lead, Supervisor, HR, and More. Primary Purpose: The Policy Operations Specialist is responsible for policy operation inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Take ownership of any inquiry, issue, problem, or error that could potentially impact the policyholder or Independent Agent and determines the appropriate course of action Answers inbound calls and fields questions pertinent to an existing insurance policy and determine the appropriate course of action The initial point of contact after the sale of the policy includes but is not limited to recognizing exposure and asking the appropriate, probing questions Document specific details of call interaction, processing endorsements and Department of Motor Vehicle filings, answering billing questions and taking payments, excellent phone etiquette, dedication to customer service, and strong problem-solving abilities Answer policy level requests for Health such as policy and billing questions, cancellation requests, updating customer profiles, processing billing adjustments/drafts, and refunds (Health) Answer all calls; de-escalating the call where appropriate and providing solutions that leave the customer satisfied with the resolution Access policy details to determine extenuating circumstances including but not limited to: providing coverage information and explanation, answer complex billing questions, process policy changes accurately, and collect pertinent underwriting information to ensure the correct premium is assessed on the policy Provide superior service by delivering a WOW experience for both independent agents and National General Insurance customers Share feedback when training opportunities are identified Promote teamwork through consistency, reliability and group cohesiveness Communicate effectively through oral and written communication Consider process improvements on a continuous basis and shares opportunities with Leadership Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Note: You must be able to work a 40 hour weekly schedule Monday through Friday from 7:00am-8:00pm. Minimum Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) Three years previous experience Must possess excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Must possess proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Ability to successfully complete HIPPA certification annually (Health) Must be customer-oriented and able to effectively troubleshoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing Ability to multi-task and manage several systems on a daily basis Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation and flexibility Note: You must be able to work a 40 hour weekly schedule Monday through Fridayfrom7:00am-8:00pm. Desired Skills: Ability to type a minimum of 30 words per minute Previous experience in policy operations with personal auto, commercial, motorcycle, recreational vehicle, accident and health, supplemental health, and/or homeowners products Active Property & Casualty License Associated topics: call center associate, coordinator, customer care, customer service, customer service representative, phone, representative, service, service specialist, telephone
? American Airlines is seeking Bilingual Part Time Premium Customer Service Representative (Korean Speaker Required) at the Dallas Fort-Worth International Airport The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. ? ? CWA-IBT employees who are not currently in the Premium Services workgroup must apply for prequalification to this role by submitting a? PCSR Application ?(PE64) and participate in an interview.? A transfer request must also be submitted and on file.? Both can be submitted via . ? The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. ? ? Responsibilities include comprehensive domestic and international ticketing functions, boarding pass issuance, seat assignments, upgrades, day of and future date ticketing, managing guest needs during off-schedule operations (IROPS) including rerouting travel itineraries, providing operational support which may include meeting customers and assisting with connecting flights and boarding, promoting Admirals Club memberships and renewals, thorough knowledge of all club and lounge membership and access policies, proactively mitigating customer service failures and deficiencies, and assisting guests in all areas of Premium Customer Services. ? ? Premium Customer Services Representatives are expected to take ownership, go above and beyond to surprise and delight guests, know where to find answers and offer?the right solution to guests at the right time, engage with guests in a caring and personalized manner, utilize opportunities to sell and market all products, services and membership types, remain current on policies and procedures, products, services, features, and marketing promotions, complete required training through all mediums (instructor-led and web-based), help maintain a clean and professional work environment and strive to achieve and support department goals and objectives. ? Qualifications: ? High school diploma or GED Must be able to read, write, fluently speak and understand the English language Bilingual language skills required in some locations Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact Service-oriented and self-motivated with a high level of professionalism Able to attend training classes in Dallas/Fort Worth, Texas Prior customer hospitality experience strongly preferred Maintain a well-groomed and?professional appearance Excellent communication skills Prior travel industry experience preferred PC experience preferred Strong organizational and administrative skills required Ability to work irregular and/or extended hours, including weekends and holidays Must report to work on a regular and timely basis ? * Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
Apr 18, 2019
? American Airlines is seeking Bilingual Part Time Premium Customer Service Representative (Korean Speaker Required) at the Dallas Fort-Worth International Airport The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. ? ? CWA-IBT employees who are not currently in the Premium Services workgroup must apply for prequalification to this role by submitting a? PCSR Application ?(PE64) and participate in an interview.? A transfer request must also be submitted and on file.? Both can be submitted via . ? The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. ? ? Responsibilities include comprehensive domestic and international ticketing functions, boarding pass issuance, seat assignments, upgrades, day of and future date ticketing, managing guest needs during off-schedule operations (IROPS) including rerouting travel itineraries, providing operational support which may include meeting customers and assisting with connecting flights and boarding, promoting Admirals Club memberships and renewals, thorough knowledge of all club and lounge membership and access policies, proactively mitigating customer service failures and deficiencies, and assisting guests in all areas of Premium Customer Services. ? ? Premium Customer Services Representatives are expected to take ownership, go above and beyond to surprise and delight guests, know where to find answers and offer?the right solution to guests at the right time, engage with guests in a caring and personalized manner, utilize opportunities to sell and market all products, services and membership types, remain current on policies and procedures, products, services, features, and marketing promotions, complete required training through all mediums (instructor-led and web-based), help maintain a clean and professional work environment and strive to achieve and support department goals and objectives. ? Qualifications: ? High school diploma or GED Must be able to read, write, fluently speak and understand the English language Bilingual language skills required in some locations Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact Service-oriented and self-motivated with a high level of professionalism Able to attend training classes in Dallas/Fort Worth, Texas Prior customer hospitality experience strongly preferred Maintain a well-groomed and?professional appearance Excellent communication skills Prior travel industry experience preferred PC experience preferred Strong organizational and administrative skills required Ability to work irregular and/or extended hours, including weekends and holidays Must report to work on a regular and timely basis ? * Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
Point B is a management consulting firm looking for experienced consultants to join our Business Technology practice and make a significant impact delivering to world-class clients. What makes Point B different? An employee-ownership model that gives you a voice in directing your career and building our firm. Diverse leadership opportunities to expand your skills, along with the support needed to deliver great results. A unique culture that recognizes the importance of flexibility and collaboration. It's no wonder that publications like The Wall Street Journal, Consulting® magazine, and many others consistently rank Point B as one of the best places to work. What you'll get to do: Lead and advise client engagements centered on designing and building data-driven organizations/teams and implementing business processes that leverage analytical insights (up to 80% travel) Contribute to the development and growth of our Business Technology/Business Intelligence practice Further your Business Technology subject matter expertise through development of service offerings, thought leadership, and development of our people What we offer our Principal Consultants: The opportunity to be part of building a new practice area within Point B The support of a well-established consulting firm and access to a rich network The opportunity to build and be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients What we expect you've already done: Proven yourself as a leader in the planning, implementation, operation and management of Information Technology systems and organizations, specifically in the area of Business Intelligence Applied expertise in business intelligence and analytics strategy development, solution implementation and quantitative analytical methods Worked within a consulting environment, with direct experience in systems implementation Worked as an effective leader across multiple industries and business areas Earned a B.A. or B.S. degree, advanced degrees encouraged 10+ years of business experience; 8+ years of business intelligence and analytics experience. The kind of people we look for: Versatile consultants who thrive on variety and challenge Innate problem solvers who want to grow in a flexible, collaborative culture Engaging leaders who make a positive impact on their firm, clients, and communities ? Your Office Home Base: Seattle, WA Intrigued To Learn More: When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back within 48 hours with feedback if we think there could be a fit and what next steps look like. About Point B: At Point B , we work with some of the country's most respected companies to help them form, execute, and thrive. With capabilities including Management Consulting , Venture Investment and Advisory , and Property Development , our integrated businesses provide value to the organizations and communities we serve. What makes Point B Different? Our Founding Purpose and Values of our firm. Be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients 100% Employee Ownership - Giving you a voice in directing your career and building our firm Equity, Diversity & Inclusion is proud to be the foundation of Point B. Point B exists for the benefit of our people. From the beginning, putting our people first meant embracing our differences The ability to chart your individual career path based on your expertise and passions. Diverse leadership opportunities to expand your skills, along with the support needed to deliver great results Work-Life Balance - A unique culture that recognizes the importance of flexibility and collaboration. Our local model, mixed with the option to pick your projects, empowers you to choose the life you want. Award winning - We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B on GlassDoor . We are an equal opportunity employer committed to a diverse workforce . We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability. #sme #national
Apr 18, 2019
Full time
Point B is a management consulting firm looking for experienced consultants to join our Business Technology practice and make a significant impact delivering to world-class clients. What makes Point B different? An employee-ownership model that gives you a voice in directing your career and building our firm. Diverse leadership opportunities to expand your skills, along with the support needed to deliver great results. A unique culture that recognizes the importance of flexibility and collaboration. It's no wonder that publications like The Wall Street Journal, Consulting® magazine, and many others consistently rank Point B as one of the best places to work. What you'll get to do: Lead and advise client engagements centered on designing and building data-driven organizations/teams and implementing business processes that leverage analytical insights (up to 80% travel) Contribute to the development and growth of our Business Technology/Business Intelligence practice Further your Business Technology subject matter expertise through development of service offerings, thought leadership, and development of our people What we offer our Principal Consultants: The opportunity to be part of building a new practice area within Point B The support of a well-established consulting firm and access to a rich network The opportunity to build and be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients What we expect you've already done: Proven yourself as a leader in the planning, implementation, operation and management of Information Technology systems and organizations, specifically in the area of Business Intelligence Applied expertise in business intelligence and analytics strategy development, solution implementation and quantitative analytical methods Worked within a consulting environment, with direct experience in systems implementation Worked as an effective leader across multiple industries and business areas Earned a B.A. or B.S. degree, advanced degrees encouraged 10+ years of business experience; 8+ years of business intelligence and analytics experience. The kind of people we look for: Versatile consultants who thrive on variety and challenge Innate problem solvers who want to grow in a flexible, collaborative culture Engaging leaders who make a positive impact on their firm, clients, and communities ? Your Office Home Base: Seattle, WA Intrigued To Learn More: When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back within 48 hours with feedback if we think there could be a fit and what next steps look like. About Point B: At Point B , we work with some of the country's most respected companies to help them form, execute, and thrive. With capabilities including Management Consulting , Venture Investment and Advisory , and Property Development , our integrated businesses provide value to the organizations and communities we serve. What makes Point B Different? Our Founding Purpose and Values of our firm. Be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients 100% Employee Ownership - Giving you a voice in directing your career and building our firm Equity, Diversity & Inclusion is proud to be the foundation of Point B. Point B exists for the benefit of our people. From the beginning, putting our people first meant embracing our differences The ability to chart your individual career path based on your expertise and passions. Diverse leadership opportunities to expand your skills, along with the support needed to deliver great results Work-Life Balance - A unique culture that recognizes the importance of flexibility and collaboration. Our local model, mixed with the option to pick your projects, empowers you to choose the life you want. Award winning - We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B on GlassDoor . We are an equal opportunity employer committed to a diverse workforce . We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability. #sme #national
Toyota of Dallas recruits professionals from all circles and walks of life. We are an Equal Opportunity Employer (EOE) located in Dallas, Texas. Toyota of Dallas is always looking to identify candidates interested in a career and not just a job. Our employees are the industry's best and most successful. We offer a truly unique and entrepreneurial environment for the right individuals. If you or others in your network would have an interest in learning about Toyota of Dallas job opportunities, we would like to hear from you. BENEFITS: * Medical Insurance * Dental * Vision * Flexible Spending Account * Term Life and AD&D * Disability Insurance * Accident Insurance * 401(k) - Employer match up to 17% * VIP Bonus Program - Large Bonus Incentive + Team Dinner with GM * Grant Cardone Online Training * University of Toyota * Berkshire Hathaway Sales Training RESPONSIBILITIES: * Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. * Explain product performance, application, and benefits to prospects. * Describe all optional equipment available for customer purchase. * Build strong rapport with customers. * Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles. * Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards. * Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis. REQUIREMENTS: * Experience not required - Excellent training program * Comfortable with compensation based on commission sales * Enthusiastic with high energy throughout the sales workday * Outgoing with a friendly personality, especially while handling objections & negotiating pricing * Have quality customer service skills * Possess strong communication skills * Must have a clean & valid driver's license * Must be willing to submit to a drug screen prior to employment
Apr 18, 2019
Full time
Toyota of Dallas recruits professionals from all circles and walks of life. We are an Equal Opportunity Employer (EOE) located in Dallas, Texas. Toyota of Dallas is always looking to identify candidates interested in a career and not just a job. Our employees are the industry's best and most successful. We offer a truly unique and entrepreneurial environment for the right individuals. If you or others in your network would have an interest in learning about Toyota of Dallas job opportunities, we would like to hear from you. BENEFITS: * Medical Insurance * Dental * Vision * Flexible Spending Account * Term Life and AD&D * Disability Insurance * Accident Insurance * 401(k) - Employer match up to 17% * VIP Bonus Program - Large Bonus Incentive + Team Dinner with GM * Grant Cardone Online Training * University of Toyota * Berkshire Hathaway Sales Training RESPONSIBILITIES: * Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. * Explain product performance, application, and benefits to prospects. * Describe all optional equipment available for customer purchase. * Build strong rapport with customers. * Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles. * Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards. * Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis. REQUIREMENTS: * Experience not required - Excellent training program * Comfortable with compensation based on commission sales * Enthusiastic with high energy throughout the sales workday * Outgoing with a friendly personality, especially while handling objections & negotiating pricing * Have quality customer service skills * Possess strong communication skills * Must have a clean & valid driver's license * Must be willing to submit to a drug screen prior to employment
Toyota of Dallas recruits professionals from all circles and walks of life. We are an Equal Opportunity Employer (EOE) located in Dallas, Texas. Toyota of Dallas is always looking to identify candidates interested in a career and not just a job. Our employees are the industry's best and most successful. We offer a truly unique and entrepreneurial environment for the right individuals. If you or others in your network would have an interest in learning about Toyota of Dallas job opportunities, we would like to hear from you. BENEFITS: * Medical Insurance * Dental * Vision * Flexible Spending Account * Term Life and AD&D * Disability Insurance * Accident Insurance * 401(k) - Employer match up to 17% * VIP Bonus Program - Large Bonus Incentive + Team Dinner with GM * Grant Cardone Online Training * University of Toyota * Berkshire Hathaway Sales Training RESPONSIBILITIES: * Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. * Explain product performance, application, and benefits to prospects. * Describe all optional equipment available for customer purchase. * Build strong rapport with customers. * Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles. * Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards. * Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis. REQUIREMENTS: * Experience not required - Excellent training program * Comfortable with compensation based on commission sales * Enthusiastic with high energy throughout the sales workday * Outgoing with a friendly personality, especially while handling objections & negotiating pricing * Have quality customer service skills * Possess strong communication skills * Must have a clean & valid driver's license * Must be willing to submit to a drug screen prior to employment
Apr 18, 2019
Full time
Toyota of Dallas recruits professionals from all circles and walks of life. We are an Equal Opportunity Employer (EOE) located in Dallas, Texas. Toyota of Dallas is always looking to identify candidates interested in a career and not just a job. Our employees are the industry's best and most successful. We offer a truly unique and entrepreneurial environment for the right individuals. If you or others in your network would have an interest in learning about Toyota of Dallas job opportunities, we would like to hear from you. BENEFITS: * Medical Insurance * Dental * Vision * Flexible Spending Account * Term Life and AD&D * Disability Insurance * Accident Insurance * 401(k) - Employer match up to 17% * VIP Bonus Program - Large Bonus Incentive + Team Dinner with GM * Grant Cardone Online Training * University of Toyota * Berkshire Hathaway Sales Training RESPONSIBILITIES: * Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot. * Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. * Explain product performance, application, and benefits to prospects. * Describe all optional equipment available for customer purchase. * Build strong rapport with customers. * Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles. * Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards. * Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis. REQUIREMENTS: * Experience not required - Excellent training program * Comfortable with compensation based on commission sales * Enthusiastic with high energy throughout the sales workday * Outgoing with a friendly personality, especially while handling objections & negotiating pricing * Have quality customer service skills * Possess strong communication skills * Must have a clean & valid driver's license * Must be willing to submit to a drug screen prior to employment
