171 jobs found in Jacksonville

Excellence In Everything We TouchPosition Summary Supervises the work of Membership Services Coordinators. Monitors and maintains Membership Services processes. Responsibilities Supervises personnel, to include partnering with manager to provide feedback for team member performance appraisals, assist with resolution of personnel issues, interviewing and the selection process. Provides training, coaching and guidance to team members Monitors and provides feedback for productivity and quality. Performs audits of contractor files to ensure strict compliance with credentialing requirements. Oversees the review and processing of all aspects of the contractor applications. Oversees the initial and ongoing contractor credentialing process. Communicates effectively with internal and external contacts. Interacts with contractors and District Managers regarding credentialing matters or issues. Frequently interactions with clients regarding contractor credentialing statuses. Creates documents and implements procedures associated with Membership Services. Maintains overall knowledge of Contractor Connection business model. Performs duties of subordinates when needed. Participates in special projects or performs duties in other areas as requested. Upholds the Crawford Code of Business Conduct and Ethics at all times. Upholds and projects the public image of the Company. Requirements Bachelor degree or related equivalent is preferred. A minimum of two years of experience in a customer service management role Highly proficient and advanced computer skills. Excellent attention to detail and organizational skills Good time management abilities. Strong analytical and problem solving ability. Excellent written, verbal and oral communication skills. Good interpersonal skills. Ability to effectively manage and supervise employees. About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at . In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Excellence In Everything We TouchPosition Summary Supervises the work of Membership Services Coordinators. Monitors and maintains Membership Services processes. Responsibilities Supervises personnel, to include partnering with manager to provide feedback for team member performance appraisals, assist with resolution of personnel issues, interviewing and the selection process. Provides training, coaching and guidance to team members Monitors and provides feedback for productivity and quality. Performs audits of contractor files to ensure strict compliance with credentialing requirements. Oversees the review and processing of all aspects of the contractor applications. Oversees the initial and ongoing contractor credentialing process. Communicates effectively with internal and external contacts. Interacts with contractors and District Managers regarding credentialing matters or issues. Frequently interactions with clients regarding contractor credentialing statuses. Creates documents and implements procedures associated with Membership Services. Maintains overall knowledge of Contractor Connection business model. Performs duties of subordinates when needed. Participates in special projects or performs duties in other areas as requested. Upholds the Crawford Code of Business Conduct and Ethics at all times. Upholds and projects the public image of the Company. Requirements Bachelor degree or related equivalent is preferred. A minimum of two years of experience in a customer service management role Highly proficient and advanced computer skills. Excellent attention to detail and organizational skills Good time management abilities. Strong analytical and problem solving ability. Excellent written, verbal and oral communication skills. Good interpersonal skills. Ability to effectively manage and supervise employees. About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at . In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Excellence In Everything We Touch Position Summary Processes new property insurance claims and consumer assignments following established client and department procedures and instructions. Processes escalated calls or issues in accordance with client/department procedures. Review loss descriptions and client notes to properly assign contractors based on type of loss and trade (ie General Contractor, Mitigation Contractor, Tarping, Tree Removal, Textile Restoration, Remodeling and Emergency Board Up). Responsibilities Receives and processes loss assignments according to client instructions. Conducts emergency call outs to contractors via three way calls with homeowners. Achieves and maintains proficiency with all client and department instructions and updates. Attains required call statistic performance according to center standards. Maintains set quality standards ensuring assignments are properly made and documented. Identify assignment errors and research appropriately. Provides excellent customer service to all internal team members and external customers. Processes emergency and/or catastrophic event assignments when they occur. Maintains a working knowledge of all software applications/programs used to accomplish required department tasks. Conduct customer satisfaction surveys. Participates in special projects or perform duties in other areas as requested. Upholds and projects the public image of the Company. Upholds the Crawford Code of Business Conduct and Ethics at all times. Requirements High school diploma required. Some college preferred or an equivalent combination of education and experience. Demonstrated experience in customer service, administrative/clerical skills. Experience in a customer service or call center setting preferred Familiarity with home improvements/reconstruction contractors or projects helpful Outstanding written and verbal communication skills including proper pronunciation, grammar and a consistently courteous and professional tone of voice at all times Computer skills in a multi-screen/task environment and working knowledge of MS Office (ie: Outlook, Word, Excel) Excellent attention to detail and organizational skills Good time management abilities with ability to multi-task Strong analytical and problem solving ability. Excellent written, verbal and oral communication skills Ability to work independently, with minimal supervision. Good interpersonal skills and ability to build relationships. Strong work ethic with willingness to work overtime during storm events. About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Excellence In Everything We Touch Position Summary Processes new property insurance claims and consumer assignments following established client and department procedures and instructions. Processes escalated calls or issues in accordance with client/department procedures. Review loss descriptions and client notes to properly assign contractors based on type of loss and trade (ie General Contractor, Mitigation Contractor, Tarping, Tree Removal, Textile Restoration, Remodeling and Emergency Board Up). Responsibilities Receives and processes loss assignments according to client instructions. Conducts emergency call outs to contractors via three way calls with homeowners. Achieves and maintains proficiency with all client and department instructions and updates. Attains required call statistic performance according to center standards. Maintains set quality standards ensuring assignments are properly made and documented. Identify assignment errors and research appropriately. Provides excellent customer service to all internal team members and external customers. Processes emergency and/or catastrophic event assignments when they occur. Maintains a working knowledge of all software applications/programs used to accomplish required department tasks. Conduct customer satisfaction surveys. Participates in special projects or perform duties in other areas as requested. Upholds and projects the public image of the Company. Upholds the Crawford Code of Business Conduct and Ethics at all times. Requirements High school diploma required. Some college preferred or an equivalent combination of education and experience. Demonstrated experience in customer service, administrative/clerical skills. Experience in a customer service or call center setting preferred Familiarity with home improvements/reconstruction contractors or projects helpful Outstanding written and verbal communication skills including proper pronunciation, grammar and a consistently courteous and professional tone of voice at all times Computer skills in a multi-screen/task environment and working knowledge of MS Office (ie: Outlook, Word, Excel) Excellent attention to detail and organizational skills Good time management abilities with ability to multi-task Strong analytical and problem solving ability. Excellent written, verbal and oral communication skills Ability to work independently, with minimal supervision. Good interpersonal skills and ability to build relationships. Strong work ethic with willingness to work overtime during storm events. About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Excellence In Everything We TouchPosition Summary Manages the work of Customer Service and Call Center staff, Resolves escalated non-compliance issues with network contractors. Ensure high levels of customer service in the department. Resolve technology issues to ensure continuous workflow throughout the department. Responsibilities Manages all aspects of assignment process to ensure timeliness in contractor reporting Manages and monitor staff to ensure high levels of customer service. Monitors and analyzes report data to effectively/efficiently manage critical department functions. Resolves escalated issues within the customer service and call center departments Communicates with contractors and clients regarding program compliance Communicates necessary information to employees on a timely basis Evaluates staff attendance and performance Interviews prospective employees Works with IT Department to enhance or design applications as needed for improving processes Develop comprehensive training documents for use by internal staff and external contractor network Write comprehensive communications for distribution to internal staff, and contractor network Completes special projects as assigned. Requirements B.S. or B.A. in Business Management or equivalent, or related experience is required. Minimum of five years experience in a customer service related supervisory position. Minimum of four years construction estimating or property insurance background. Ability to utilize internal web-based programs Computer literate with working knowledge of e-mail and the Internet. Proficient in the use of MS Office (Word/Excel/Outlook) Ability to delegate tasks as needed Ability to analyze data and resolve issues Excellent written and verbal communication skills. Ability to deal with difficult issues under pressure, and provide necessary communication to staff, insurer clients and/or contractors. About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at . In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Excellence In Everything We TouchPosition Summary Manages the work of Customer Service and Call Center staff, Resolves escalated non-compliance issues with network contractors. Ensure high levels of customer service in the department. Resolve technology issues to ensure continuous workflow throughout the department. Responsibilities Manages all aspects of assignment process to ensure timeliness in contractor reporting Manages and monitor staff to ensure high levels of customer service. Monitors and analyzes report data to effectively/efficiently manage critical department functions. Resolves escalated issues within the customer service and call center departments Communicates with contractors and clients regarding program compliance Communicates necessary information to employees on a timely basis Evaluates staff attendance and performance Interviews prospective employees Works with IT Department to enhance or design applications as needed for improving processes Develop comprehensive training documents for use by internal staff and external contractor network Write comprehensive communications for distribution to internal staff, and contractor network Completes special projects as assigned. Requirements B.S. or B.A. in Business Management or equivalent, or related experience is required. Minimum of five years experience in a customer service related supervisory position. Minimum of four years construction estimating or property insurance background. Ability to utilize internal web-based programs Computer literate with working knowledge of e-mail and the Internet. Proficient in the use of MS Office (Word/Excel/Outlook) Ability to delegate tasks as needed Ability to analyze data and resolve issues Excellent written and verbal communication skills. Ability to deal with difficult issues under pressure, and provide necessary communication to staff, insurer clients and/or contractors. About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at . In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Excellence In Everything We Touch \ Position Summary Performs the necessary duties related to the Membership Services department by contacting clients and/or contractors, and documenting various system applications according to procedures and program requirements. Ability to apply Contractor Connection processes and program requirements to ensure quality control. Responsibilities Updates and maintains contractor files with current deliverables and credentialing items as outlined in Membership Services Coordinator Levels I and II. Mentors, trains, and coaches subordinate Membership Services Coordinator role. Communicates contractor status information to clients. Upholds the Crawford Code of Business Conduct and Ethics at all times. Participates in special projects or performs duties in other areas as requested. Assists in monitoring weekly quality assurance reports. Assists with general issues regarding contractors and clients. Assists with verifying automated reports. Assists Supervisor with creating team presentations. Reviews dashboard for outstanding credentialing items. Maintains overall knowledge of Contractor Connection business model and all Membership Services functions. Participates in special projects or performs duties in other areas as requested. Upholds and projects the public image of the Company. Upholds the Crawford Code of Business Conduct and Ethics at all times. Requirements Bachelor degree or an equivalent combination of education and experience, and at least 2 years customer service experience. Thorough knowledge and understanding of Contractor Connection applications, workflows and reporting systems. Thorough understanding of Contractor Connection and Membership Services procedures and processes. Highly proficient and advanced computer skills. Highly proficient and advanced Internet navigation skills Excellent attention to detail and organizational skills Excellent time management abilities Strong analytical and problem solving ability. Excellent written, verbal and oral communication skills. Excellent interpersonal skills. Proven ability to effectively multi-task Stable and consistent with performance and attendance Overall knowledge of Contractor Connection business model and detailed knowledge of Membership Services functions Demonstrates ongoing focus on accuracy Role model of best practices in Recruiting Highly skilled in handling problem situations Builds teamwork within and between departments Skilled in training others About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at . In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Excellence In Everything We Touch \ Position Summary Performs the necessary duties related to the Membership Services department by contacting clients and/or contractors, and documenting various system applications according to procedures and program requirements. Ability to apply Contractor Connection processes and program requirements to ensure quality control. Responsibilities Updates and maintains contractor files with current deliverables and credentialing items as outlined in Membership Services Coordinator Levels I and II. Mentors, trains, and coaches subordinate Membership Services Coordinator role. Communicates contractor status information to clients. Upholds the Crawford Code of Business Conduct and Ethics at all times. Participates in special projects or performs duties in other areas as requested. Assists in monitoring weekly quality assurance reports. Assists with general issues regarding contractors and clients. Assists with verifying automated reports. Assists Supervisor with creating team presentations. Reviews dashboard for outstanding credentialing items. Maintains overall knowledge of Contractor Connection business model and all Membership Services functions. Participates in special projects or performs duties in other areas as requested. Upholds and projects the public image of the Company. Upholds the Crawford Code of Business Conduct and Ethics at all times. Requirements Bachelor degree or an equivalent combination of education and experience, and at least 2 years customer service experience. Thorough knowledge and understanding of Contractor Connection applications, workflows and reporting systems. Thorough understanding of Contractor Connection and Membership Services procedures and processes. Highly proficient and advanced computer skills. Highly proficient and advanced Internet navigation skills Excellent attention to detail and organizational skills Excellent time management abilities Strong analytical and problem solving ability. Excellent written, verbal and oral communication skills. Excellent interpersonal skills. Proven ability to effectively multi-task Stable and consistent with performance and attendance Overall knowledge of Contractor Connection business model and detailed knowledge of Membership Services functions Demonstrates ongoing focus on accuracy Role model of best practices in Recruiting Highly skilled in handling problem situations Builds teamwork within and between departments Skilled in training others About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at . In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Excellence In Everything We TouchPosition Summary Performs the necessary duties related to the Membership Services department. Prepares, processes and reviews contractor information. Has administrative responsibility for network contractors program credentialing requirements, including obtaining deliverables, processing applications, and acting as contact person for ongoing credentialing of a geographic territory of contractors. Responsibilities Obtains deliverables from contractors on a regular basis, consistent with client standards, including but not limited to: running credit reports, receiving copies of licenses, various certifications, insurance certificates, financials, applications and application fees. Reviews and processes all aspects of the contractor application, which include: application packets, status updates, references, ratings, agreements and site visit narratives. Audits and tracks contractor files to ensure compliance with credentialing requirements. Processes new contractor selections and tracks receiving deliverables. Serves as point of contact/resource and liaison for contractors and District Managers. Updates and maintains contractor files with current deliverables and credentialing items. Creates and forwards correspondence requesting deliverable updates. Interacts with field staff regarding contractor noncompliance issues. Updates web-based and other computer programs with contractor information. Upholds and projects the public image of the Company. Participates in special projects or performs duties in other areas as requested. Requirements High School Diploma or equivalent and at least 2 years of customer service and/or administrative/clerical experience. Highly proficient and advanced computer skills. Excellent attention to detail and organizational skills Good time management abilities. Strong analytical and problem solving ability. Excellent written, verbal and oral communication skills. Good interpersonal skills. About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at . In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Excellence In Everything We TouchPosition Summary Performs the necessary duties related to the Membership Services department. Prepares, processes and reviews contractor information. Has administrative responsibility for network contractors program credentialing requirements, including obtaining deliverables, processing applications, and acting as contact person for ongoing credentialing of a geographic territory of contractors. Responsibilities Obtains deliverables from contractors on a regular basis, consistent with client standards, including but not limited to: running credit reports, receiving copies of licenses, various certifications, insurance certificates, financials, applications and application fees. Reviews and processes all aspects of the contractor application, which include: application packets, status updates, references, ratings, agreements and site visit narratives. Audits and tracks contractor files to ensure compliance with credentialing requirements. Processes new contractor selections and tracks receiving deliverables. Serves as point of contact/resource and liaison for contractors and District Managers. Updates and maintains contractor files with current deliverables and credentialing items. Creates and forwards correspondence requesting deliverable updates. Interacts with field staff regarding contractor noncompliance issues. Updates web-based and other computer programs with contractor information. Upholds and projects the public image of the Company. Participates in special projects or performs duties in other areas as requested. Requirements High School Diploma or equivalent and at least 2 years of customer service and/or administrative/clerical experience. Highly proficient and advanced computer skills. Excellent attention to detail and organizational skills Good time management abilities. Strong analytical and problem solving ability. Excellent written, verbal and oral communication skills. Good interpersonal skills. About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at . In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Excellence In Everything We TouchPosition Summary Provides support for contractor and client inquiries by contacting contractor or client and/or researching necessary information in specific systems and documenting various system applications according to documented procedures. Subject-matter expert in Contractor Connection processes and program requirements. Responsibilities Presents program to potential network contractors via telephone; with focus on cold calls, following up on referrals/leads. Sends marketing materials and applications to prospective contractors related to programs as needed. Documents call progress on productivity report and in automated systems. Utilizes various software programs to locate contractor information and document contractor information. Analyzes areas of need for contractor network coverage. Leads development of new strategies for recruiting contractors. Interacts with clients regarding contractor recruiting and selections and is the designated point of contact for specific clients. Leads training, initial and ongoing, mentors and coaches subordinate Contractor Recruiter Specialist role. Assists Supervisor in the coordination of processing of requests for contractor recruiting and selection. Assist Supervisor in the development of department procedures. Maintains overall knowledge of Contractor Connection business model and all Recruiting functions. Resolves issues in recruiting process. Assist Supervisor with data verification and analysis of internal and external reports. Resolves general issues and questions of team staff. Assist Supervisor in balancing distribution of work. Assist Supervisor with escalated follow up with contractors. Serves as a liaison to other departments. Assist Supervisor with creating presentations on new systems, procedures, and programs. May participate in conventions and industry shows for the purposes of recruiting contractors for program participation. Upholds the Crawford Code of Business Conduct and Ethics at all times. Participates in special projects or performs duties in other areas as requested. Upholds and projects the public image of the Company. Requirements Bachelor Degree or an equivalent combination of education and experience, plus 2 years of customer service experience. Cold calling experience is required. Highly proficient and advanced computer skills. Highly proficient and advanced Microsoft Excel skills. Highly proficient and advanced Internet navigation skills. Excellent attention to detail and organizational skills. Excellent time management abilities. Highly proficient analytical and problem solving ability. Excellent written, verbal and oral communication skills. Excellent interpersonal skills. Strong proven ability to multi-task. Accurately analyzes, prioritizes and directs workflow within department Builds excellent relationships with internal and external customers Superb conflict management skills. Strong leadership skills. Builds teamwork with and between departments. Effective at monitoring and auditing work of others. About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at . In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Excellence In Everything We TouchPosition Summary Provides support for contractor and client inquiries by contacting contractor or client and/or researching necessary information in specific systems and documenting various system applications according to documented procedures. Subject-matter expert in Contractor Connection processes and program requirements. Responsibilities Presents program to potential network contractors via telephone; with focus on cold calls, following up on referrals/leads. Sends marketing materials and applications to prospective contractors related to programs as needed. Documents call progress on productivity report and in automated systems. Utilizes various software programs to locate contractor information and document contractor information. Analyzes areas of need for contractor network coverage. Leads development of new strategies for recruiting contractors. Interacts with clients regarding contractor recruiting and selections and is the designated point of contact for specific clients. Leads training, initial and ongoing, mentors and coaches subordinate Contractor Recruiter Specialist role. Assists Supervisor in the coordination of processing of requests for contractor recruiting and selection. Assist Supervisor in the development of department procedures. Maintains overall knowledge of Contractor Connection business model and all Recruiting functions. Resolves issues in recruiting process. Assist Supervisor with data verification and analysis of internal and external reports. Resolves general issues and questions of team staff. Assist Supervisor in balancing distribution of work. Assist Supervisor with escalated follow up with contractors. Serves as a liaison to other departments. Assist Supervisor with creating presentations on new systems, procedures, and programs. May participate in conventions and industry shows for the purposes of recruiting contractors for program participation. Upholds the Crawford Code of Business Conduct and Ethics at all times. Participates in special projects or performs duties in other areas as requested. Upholds and projects the public image of the Company. Requirements Bachelor Degree or an equivalent combination of education and experience, plus 2 years of customer service experience. Cold calling experience is required. Highly proficient and advanced computer skills. Highly proficient and advanced Microsoft Excel skills. Highly proficient and advanced Internet navigation skills. Excellent attention to detail and organizational skills. Excellent time management abilities. Highly proficient analytical and problem solving ability. Excellent written, verbal and oral communication skills. Excellent interpersonal skills. Strong proven ability to multi-task. Accurately analyzes, prioritizes and directs workflow within department Builds excellent relationships with internal and external customers Superb conflict management skills. Strong leadership skills. Builds teamwork with and between departments. Effective at monitoring and auditing work of others. About Us People taking care of people. Its that simple. At Crawford & Company, we treat our clients policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a Legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first. We are guided by our collective value system: RESTORE. At Crawford, we: Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone. Are Empowered to advance the company mission and take ownership of our individual career progression. Promote Sustainability through a corporate culture in which employees are good stewards of their communities. Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work. Are One Crawford , embracing a global mindset thats inclusive, agile, mission-focused, and customer-focused. Give Recognition , participating in an environment where people are rewarded for jobs well done. Embody an Entrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors. We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at . In addition to a competitive salary, Crawford offers you: Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries On-going training opportunities through every stage of your career Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Where good people build rewarding careers. Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life. Job Family Summary Business Human Resources provides day-to-day HR support and consulting to the organization. This work is both strategic and operational in nature and is done in collaboration and consultation with business leadership. This work includes the delivery, consulting and analysis that supports a wide variety of talent programs or initiatives for a specific business unit/client. Examples of this work would include general consulting and various aspects of the talent management lifecycle including workforce planning, learning and development, succession, compensation administration, inclusive diversity, etc Job Description The Business Human Resources Senior Manager is a business partner role is Embedded in the business, consulting with business unit senior leaders and their teams, translating business needs to develop and implement human capital strategies that support achievement of business goals. In addition to building relationships and developing an extensive understanding of the business, the HR Senior Manager collaborates with a team of HR functional experts to implement talent solutions designed to support the achievement of business unit and enterprise goals. This position will be based in Jacksonville, Florida and have primary business partner support responsibility for Allstate Benefits, a leading provider of voluntary employee benefit solutions. Secondary responsibilities will include site and consulting support to business leaders and HR consultants who have employees located at the Allstate Jacksonville campus including Claims, Legal, Technology and Allstate Dealer Services. Key Responsibilities Talent Management & Planning attract, develop, motivate and retain key talent critical to the achievement of business objectives Lead talent assessment, segmentation, development, succession management and reward efforts to ensure a robust talent pipeline is in place Consult proactively with leaders on organizational change strategies that ensure the success of business strategies and priorities Develop and maintain a strong awareness of the talent implications of external business trends Consult proactively with leaders on effective talent management strategies to identify, select, develop and retain the right talent Participate in cross-functional initiatives and collaborate with HR COEs to influence development, innovation and delivery of customer-centric talent solutions Advise management on effective talent development, workforce planning and sustainability strategies People Consulting develop strategic business cases and analyses to inform business decision making Leverage effective organization design/job design and change methodologies to maximize business impact Improve employee engagement by acting as a steward of the culture, creating plans that connect people priorities to organizational mission, vision and values to achieve maximum productivity Manage time and company resources appropriately and prioritizes activities to maximize business performance Advise business leaders on strategies for effectively managing their organizations effectiveness in pursuit of talent and business outcomes Ensure compliance with HR-related federal, state, local and company rules and regulations Advise and influence management on effective workforce transition strategies Provide oversight for all consultation with sales leaders pertaining to agent contract provisions Key Responsibilities (Cont'd) Analytics Employing an analytic approach to address business questions and priorities Translates strategic priorities into business questions to be addressed with an analytical approach Utilizes data in appropriate ways to address critical business questions Measures the success and effectiveness of talent-related business initiatives and priorities Job Qualifications Bachelors Degree preferred 10+ years of professional experience in Human Resources HR Certification(s) preferred Strong business acumen Deep HR expertise and knowledge of best practices Able to build comprehensive long-term integrated talent strategies to support sustainable growth Has driven business outcomes through effective people and talent strategies in an HR business partner or similar role Analytical, uses data and insights to influence and inform leadership decisions and encourages other to do the same Able to think strategically, but also focus on tactical and operational issues Develops effective and empowered teams able to execute with precision and speed Demonstrated change agility able to quickly and effectively respond to changing business needs Creates a culture of accountability and inclusive diversity at all levels Influential communicator clear, honest, effective to all levels, internally and externally Experienced driving cultural change and organizational development initiatives Effective at leading through influence not necessarily through authority Transparent and authentic Advanced time and project management skills including ability to handle multiple projects, prioritize and organize, and create alignment and buy in from clients and direct reports Ability to establish, manage and leverage relationships with internal and external partners The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen. Good Work. Good Life. Good Hands. As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment

Where good people build rewarding careers. Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life. Job Family Summary Business Human Resources provides day-to-day HR support and consulting to the organization. This work is both strategic and operational in nature and is done in collaboration and consultation with business leadership. This work includes the delivery, consulting and analysis that supports a wide variety of talent programs or initiatives for a specific business unit/client. Examples of this work would include general consulting and various aspects of the talent management lifecycle including workforce planning, learning and development, succession, compensation administration, inclusive diversity, etc Job Description The Business Human Resources Senior Manager is a business partner role is Embedded in the business, consulting with business unit senior leaders and their teams, translating business needs to develop and implement human capital strategies that support achievement of business goals. In addition to building relationships and developing an extensive understanding of the business, the HR Senior Manager collaborates with a team of HR functional experts to implement talent solutions designed to support the achievement of business unit and enterprise goals. This position will be based in Jacksonville, Florida and have primary business partner support responsibility for Allstate Benefits, a leading provider of voluntary employee benefit solutions. Secondary responsibilities will include site and consulting support to business leaders and HR consultants who have employees located at the Allstate Jacksonville campus including Claims, Legal, Technology and Allstate Dealer Services. Key Responsibilities Talent Management & Planning attract, develop, motivate and retain key talent critical to the achievement of business objectives Lead talent assessment, segmentation, development, succession management and reward efforts to ensure a robust talent pipeline is in place Consult proactively with leaders on organizational change strategies that ensure the success of business strategies and priorities Develop and maintain a strong awareness of the talent implications of external business trends Consult proactively with leaders on effective talent management strategies to identify, select, develop and retain the right talent Participate in cross-functional initiatives and collaborate with HR COEs to influence development, innovation and delivery of customer-centric talent solutions Advise management on effective talent development, workforce planning and sustainability strategies People Consulting develop strategic business cases and analyses to inform business decision making Leverage effective organization design/job design and change methodologies to maximize business impact Improve employee engagement by acting as a steward of the culture, creating plans that connect people priorities to organizational mission, vision and values to achieve maximum productivity Manage time and company resources appropriately and prioritizes activities to maximize business performance Advise business leaders on strategies for effectively managing their organizations effectiveness in pursuit of talent and business outcomes Ensure compliance with HR-related federal, state, local and company rules and regulations Advise and influence management on effective workforce transition strategies Provide oversight for all consultation with sales leaders pertaining to agent contract provisions Key Responsibilities (Cont'd) Analytics Employing an analytic approach to address business questions and priorities Translates strategic priorities into business questions to be addressed with an analytical approach Utilizes data in appropriate ways to address critical business questions Measures the success and effectiveness of talent-related business initiatives and priorities Job Qualifications Bachelors Degree preferred 10+ years of professional experience in Human Resources HR Certification(s) preferred Strong business acumen Deep HR expertise and knowledge of best practices Able to build comprehensive long-term integrated talent strategies to support sustainable growth Has driven business outcomes through effective people and talent strategies in an HR business partner or similar role Analytical, uses data and insights to influence and inform leadership decisions and encourages other to do the same Able to think strategically, but also focus on tactical and operational issues Develops effective and empowered teams able to execute with precision and speed Demonstrated change agility able to quickly and effectively respond to changing business needs Creates a culture of accountability and inclusive diversity at all levels Influential communicator clear, honest, effective to all levels, internally and externally Experienced driving cultural change and organizational development initiatives Effective at leading through influence not necessarily through authority Transparent and authentic Advanced time and project management skills including ability to handle multiple projects, prioritize and organize, and create alignment and buy in from clients and direct reports Ability to establish, manage and leverage relationships with internal and external partners The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen. Good Work. Good Life. Good Hands. As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment

Full-Time: Hourly Sales Associate House of Lamps and Shades (Located Off Beach Blvd.) We are growing, come join our family-oriented team! We are a family-owned and operated company for over 40 years. We deal in lighting of all kinds. Fans from fanimation, Kichler, Quorum and Vaxcel. Lamps from all over the world. The largest selection of lampshades in Florida. We are known for our expert customer service. If you love helping people and interested in learning this business, this may be the career for you! Compensation: Starting $12 Hourly Performance bonuses Join Our Team and Enjoy These Benefits: Competitive Wages 2 Weeks PTO Training Room for Growth Casual and Fun Work Environment Discounts Closed on Sundays Requirements: Flexible schedule with Saturday availability. Ability to interact effectively with a wide range of people. Must enjoy dealing extensively with the public Sales experience. Working knowledge of computers/cash registers. Enjoy working in a fast-paced professional work environment. Willing to learn products and business. Join a team that will allow growth and give you the tools/training to succeed! recblid 0knfexmur1j9ef1p7p4h97cha4qozj