Citizens Bank

Citizens Bank Riverside, East Providence, RI 02915, USA
Jul 19, 2019
Full time
Description The Citizens Corporate Security and Resilience (CS&R) Security Engineering and Architecture (SEA) team is looking for a PKI Administrator, with a strong background in information security, cryptographic and data protection technologies. This position will assist in integrating, supporting and the administration of enterprise cryptographic strategy and technologies. This includes, providing subject matter expertise, around PKI, Cloud and modern cryptographic protocols / constructs and key management. This exciting position is both strategic and tactical in nature and requires a candidate, with a strong technical background and the ability to build relationships, mentor and consult at many levels. Primary responsibilities include: * Administration of Certificate Lifecycle Management Services and infrastructure * Administration of Encryption and Key Management Services and infrastructure * Administration of Key Vaults, Cloud Cryptographic and PKI Services * Integration, validation and automation across cryptographic frameworks * Evaluate cryptographic tools, products and frameworks * Troubleshoot cryptographic anomalies, and issues across the enterprise * Negotiating and liaising with different technology teams within the organization. Qualifications Required Skills/Experience: * 5 or more years of relevant work experience * Solid understanding of PKI/PKCS, and cryptographic tools and techniques, including: * Underlying infrastructure, and standards * Key Management * Certificate Life-cycle Management * X.509 Certificates and Certificate Authorities * Public/Private key encryption and digital signatures * Cryptographic Protocols and Ciphers * HSM applied use and integrations * Solid proficiency in the following: * Azure Key Vault and / or AWS KMS * Hashicorp Vault * SoapUI, Postman or other API testing tools * Linux / BASH * OpenSSL * Proven ability to independently identify and resolve critical and complex issues through effective problem solving skills * Superb communication skills (written and verbal), with ability to communicate with both technical and non-technical audiences * Venafi CLM and/or Gemalto Key Secure/HSM experience preferred, but not required Education, Certifications and/or Other Professional Credentials: * Bachelor's degree required Hours & Work Schedule Hours per Work: 40 Work Schedule: Monday through Friday #LI-MF1 Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityIt is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
Citizens Bank Johnston, RI 02919, USA
Jul 19, 2019
Full time
Description The Access Governance Senior Business Analyst (BA) within the Identity and Access Management team has sound understanding of business requirements elicitation and is a strong communicator across the organization. Primary responsibilities include: * Possessing the ability to quickly comprehend both the organizational requirements while balancing business needs and translating those needs into requirements, identifying integration challenges and developing plans of action to resolve those challenges, assuring Identity and Access Management minimum requirements are met. * Acting as a critical thinker with prior process improvement experience and possessing the skill to "speak" both technical and business language, working closely not only with the business line, but also with both the SailPoint Development and Test Teams to ensure Entitlement Reviews (UERs) and Self Service Access Requests (SSAR) proper access governance is achieved. * With an eye towards risk remediation and operational sustainability, creating the documentation of processes, procedures and the creation of reporting to continue ongoing governance success * Maintaining the integrity of governance throughout all IAM processes, including SailPoint integration and other key tools of the department. Qualifications Required Skills/Experience: * 5 or more years of previous experience as a Business Analyst (including requirements elicitation) * Excellent written and verbal communication skills * Demonstrated collaboration, coaching and influencing skills * Proven analytical, organizational, time management and planning skills * Process Improvement champion, with skills in root cause analysis and problem solving skills * Risk management and remediation experience * Adaptive to environments of change; able to reprioritize with competing priorities * Experience succeeding and a deadline driven environment * Thought provoking; ability to ask questions and probe to gain full understanding of requirements Preferred Skills/Experience: * SailPoint or other IAM Product experience (e.g., IIQ, OIM, Siteminder, etc.) * Requirements Gathering * Writing Use Cases and Test Cases * Quality Assurance Testing * User Acceptance Testing * Directory Services Products (e.g., Microsoft Active Directory, Oracle Directory) * Agile Tools and Process (e.g., Jira, Trello) * Competent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint, Word * Experience with Atlassian Jira and Atlassian Confluence preferred * Familiar with Software Development Lifecycle processes * Experience with Single Sign-On Efforts (SSO) with OKTA or similar platforms beneficial * IAM tool monitoring, analysis, and support * SAP Segregation of Duties (SoD) monitoring, analysis, and support Education, Certifications and/or Other Professional Credentials: * Bachelor's Degree preferred or a minimum of 5 years relevant Business Analysis experience. Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday through Friday 8:30AM - 5:00PM #LI-MF1 Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityIt is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
Citizens Bank Johnston, RI 02919, USA
Jul 19, 2019
Full time
Description The Building Services Technician II utilizes advanced skills to perform complex preventive maintenance and corrective repair of building HVAC and plumbing systems and equipment. Working under limited supervision this individual monitors building system operations and performance. The chosen individual will utilize several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. Primary responsibilities include: Complying with all applicable codes, regulations, governmental agency and company directives related to building operations and work safety Inspecting building systems including fire alarms, HVAC and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client Overseeing and inspecting the work performed by internal colleagues and outside contractors. (Contracted work includes landscaping, snow removal, remodeling, HVAC, plumbers and cleaning.) Performing assigned repairs, emergency and preventive maintenance while completing maintenance and repair records as required Reviewing assigned work orders and estimating time and materials needed to complete repair Ordering necessary materials and supplies to complete all tasks Maintaining an energy management program to ensure measures are taken to operate all systems in the most efficient manner to keep operating costs at a minimum Maintaining the building lighting system, including element and ballast repairs or replacements Performing welding, carpentry, furniture assembly and locksmith tasks as needed Qualifications Required Skills/Experience: Proficiency in troubleshooting HVAC systems as it relates to electrical controls or building automation systems. 5 or more years of extensive practical experience in Building Services Ability to comprehend, interpret and act on instructions in a fast paced environment. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisors. Aptitude for technology along with proficient skills with Microsoft Office Ability to perform physical requirements include stooping, standing, walking, climbing stairs/ladders and ability to lift/carry heavy loads of 50 lbs. or more Demonstrated communication skills both written and verbal Education, Certifications and/or Other Professional Credentials: High school diploma or general education degree (GED) and a minimum of four years of related experience and/or trade school training. HVAC License. Universal CFC certification preferred. Additional certification in one or more of the following: electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local or state jurisdictions. Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday through Friday Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Employer to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Employer is a brand name of Employer, N.A. and each of its respective subsidiaries.
Citizens Bank Johnston, RI 02919, USA
Jul 19, 2019
Full time
Description The Building Services Technician II utilizes advanced skills to perform complex preventive maintenance and corrective repair of building HVAC and plumbing systems and equipment. Working under limited supervision this individual monitors building system operations and performance. The chosen individual will utilize several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. Primary responsibilities include: Complying with all applicable codes, regulations, governmental agency and company directives related to building operations and work safety Inspecting building systems including fire alarms, HVAC and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client Overseeing and inspecting the work performed by internal colleagues and outside contractors. (Contracted work includes landscaping, snow removal, remodeling, HVAC, plumbers and cleaning.) Performing assigned repairs, emergency and preventive maintenance while completing maintenance and repair records as required Reviewing assigned work orders and estimating time and materials needed to complete repair Ordering necessary materials and supplies to complete all tasks Maintaining an energy management program to ensure measures are taken to operate all systems in the most efficient manner to keep operating costs at a minimum Maintaining the building lighting system, including element and ballast repairs or replacements Performing welding, carpentry, furniture assembly and locksmith tasks as needed Qualifications Required Skills/Experience: Proficiency in troubleshooting HVAC systems as it relates to electrical controls or building automation systems. 5 or more years of extensive practical experience in Building Services Ability to comprehend, interpret and act on instructions in a fast paced environment. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisors. Aptitude for technology along with proficient skills with Microsoft Office Ability to perform physical requirements include stooping, standing, walking, climbing stairs/ladders and ability to lift/carry heavy loads of 50 lbs. or more Demonstrated communication skills both written and verbal Education, Certifications and/or Other Professional Credentials: High school diploma or general education degree (GED) and a minimum of four years of related experience and/or trade school training. HVAC License. Universal CFC certification preferred. Additional certification in one or more of the following: electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local or state jurisdictions. Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday through Friday Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Employer to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Employer is a brand name of Employer, N.A. and each of its respective subsidiaries.
Citizens Bank Boston, MA, USA
Jul 18, 2019
Full time
Description The Mortgage Prepayment Analyst will focus on improving mortgage-related models and processes used in asset/liability management (ALM), risk management, and valuation. The analyst will have experience modeling the cash flows and risks associated with residential mortgages, mortgage-backed securities (MBS) and mortgage servicing rights (MSR). The analyst will use this experience to make strategic recommendations on modeling, risk management, and macroeconomic outlooks for balance sheet management and MSR valuation. Primary responsibilities include: Manage mortgage prepayment models currently used by CFG's ALM group in balance sheet forecasting and MSR management, including: Develop deep knowledge in portfolio characteristics and customer behavior through data mining, segmentation analysis, and market analysis. Monitor model performance and communicate results to internal stakeholders Propose model changes as necessary such as tuning and recalibration, supporting with sensitivity testing, back testing, and fundamental driver analyses Demonstrate understanding of related models that affect mortgage valuation and forecasting, including term structure, credit risk, and mortgage interest rate models. Interface effectively with Model Risk Management & Validation, Market Risk Management, and other challenge groups to facilitate periodic model validations and reviews Propose improved approaches to modeling mortgage and other prepayment exposures. Develop forward-looking macroeconomic and interest rate views while collaborating with CFG's Treasury for balance sheet management. Provide analytical support to management in developing strategies associated with balance sheet, liquidity, and hedging decisions. Support mortgage modeling in initiatives such as Balance Sheet Optimization, Funds Transfer Pricing, and CCAR/DFAST when needed. Educate and mentor colleagues on mortgage prepayment modeling. Qualifications Required Skills/Experience: 3+ years of experience using fundamental and quantitative analysis in the mortgage prepayment space to support risk, valuation, and pricing. Experience in programming such as (Excel/VBA, SQL, R, Python etc.) Exposure to mortgage prepayment vendor models such as Black Knight AFT, BlackRock, YieldBook, Barclays/Bloomberg, AD&Co, etc. Exposure to QRM or similar bank balance sheet management software Excellent presentation and communication skills Education, Certifications and/or Other Professional Credentials: Graduate or undergraduate degree in mathematical finance, economics, mathematics, statistics or similar field. Progress toward CFA charter desirable Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday through Friday 8am - 5pm #LI-KH1 Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
Citizens Bank Riverside, East Providence, RI 02915, USA
Jul 16, 2019
Full time
Description The Critical Facilities Technician (CFT) is responsible for all aspects of data center operations related to critical and non-critical infrastructure, equipment and systems. Primary responsibilities include: Operating and maintaining critical and non-critical data center infrastructure, equipment and systems Monitoring power, cooling capacity and environmental conditions within the data halls Utilizing a Computerized Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center work Performing preventive maintenance on data center electrical and mechanical equipment Assisting with the development, revision and execution of approximately 200 operating procedures and preventive maintenance inspections and performing quality control reviews to ensure accuracy, clarity and continual improvement Resolving all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicating issues to the appropriate chain of command Responding to emergencies and critical issues as necessary and working independently and as a team, according to staffing and situation, towards complete recovery Managing assigned workflow tasks in order to provide timely turnaround Escorting and working effectively with outside contractors, ensuring they are abiding by critical facility work rules Working shifts to support 24×7 data center operation, and having flexibility in work hours to cover other shifts Qualifications Required Skills/Experience: 1 or more years of experience working in a mission critical environment Demonstrated verbal and written communication skills Proven problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve Experience working in a team-based environment Demonstrated experience maintaining focus in high-pressure situations Proven ability reading and understand electrical and mechanical manuals, drawings, and sketches Experience working proficiently and safely with hand tools and power tools Experience providing a can-do customer service attitude which is conscientious and takes personal pride in their work Education, Certifications and/or Other Professional Credentials: High school degree required Prior military or technical school training preferred Electrical or mechanical license preferred Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday through Friday 3:00PM - 11:30pm Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
Citizens Bank Riverside, East Providence, RI 02915, USA
Jul 16, 2019
Full time
Description The Critical Facilities Technician (CFT) is responsible for all aspects of data center operations related to critical and non-critical infrastructure, equipment and systems. Primary responsibilities include: Operating and maintaining critical and non-critical data center infrastructure, equipment and systems Monitoring power, cooling capacity and environmental conditions within the data halls Utilizing a Computerized Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center work Performing preventive maintenance on data center electrical and mechanical equipment Assisting with the development, revision and execution of approximately 200 operating procedures and preventive maintenance inspections and performing quality control reviews to ensure accuracy, clarity and continual improvement Resolving all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicating issues to the appropriate chain of command Responding to emergencies and critical issues as necessary and working independently and as a team, according to staffing and situation, towards complete recovery Managing assigned workflow tasks in order to provide timely turnaround Escorting and working effectively with outside contractors, ensuring they are abiding by critical facility work rules Working shifts to support 24×7 data center operation, and having flexibility in work hours to cover other shifts Qualifications Required Skills/Experience: 1 or more years of experience working in a mission critical environment Demonstrated verbal and written communication skills Proven problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve Experience working in a team-based environment Demonstrated experience maintaining focus in high-pressure situations Proven ability reading and understand electrical and mechanical manuals, drawings, and sketches Experience working proficiently and safely with hand tools and power tools Experience providing a can-do customer service attitude which is conscientious and takes personal pride in their work Education, Certifications and/or Other Professional Credentials: High school degree required Prior military or technical school training preferred Electrical or mechanical license preferred Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday through Friday 3:00PM - 11:30pm Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
Citizens Bank Riverside, East Providence, RI 02915, USA
Jul 16, 2019
Full time
Description The Technical Risk Manager will support the Commercial cyber Security and Technology Risk Management program by providing subject matter expertise and guidance to product directors and business partners for technology, cyber security, and vendor activities within the commercial bank. Will contributes to a strong risk and control environment and utilizes industry knowledge and expertise to maintain the confidentiality, integrity, and reliability of information assets and commercial business systems. Job Responsibilities include, but will not be limited to: Assessing and ensuring the effectiveness of commercial information security, technology, and vendor controls in accordance to multi-agency guidance, applicable policy elements and corporate governance Providing SME support and input to internal IT / vendor audit & regulatory and examinations Ensuring strong partnership with Commercial FLU to ensure achievement of vendor / IT-related goals and value Achieve a comprehensive understanding of the division technology, information systems and third-party service arrangements utilized to deliver business objectives Utilizing internal assessments and processes to identify inherent material business or emerging technology risk across the division Supporting front line by monitoring, evaluating and assessing IT-related and third-party risk Implementing and improving risk management practices and cyber / payment security controls in the acquisition, development, and delivery of automated business systems Supporting Division digitization strategy and initiatives - including robotics process automation (RPA) through Blue Prism Maintaining in-depth knowledge and awareness of commercial asset inventory - including application and EUDA Providing project management expertise for complex, technical, and strategic business initiatives, as well as regulatory requirements and actions Collaborating with key stakeholders and partners to manage program and project execution risk and achieve strategic objectives Providing knowledge and expertise as directed on the appropriate implementation of internal policy standards and industry best practices Managing non-compliance / accepted risk and providing issue management assessment, tracking and reporting (GRC Archer) Maintaining strong knowledge of related industry trends, risks, and best practices - including regu latory bodies Qualifications Experience and Skills: 5 or more years of experience with technical risk management and information systems preferably in the banking / financial services industry Demonstrated analytical skills Excellent written and verbal communication skills In-depth knowledge of regulatory compliance requirements and risk management principles Demonstrated interpersonal skills Proven knowledge of industry standards, including COBIT, NIST, ISO 2700/ 31000, FFIEC, & SEI CERT In-depth knowledge of regulatory compliance requirements and risk management principles Education and Certifications: Bachelor's degree in business or a related technical field preferred CISA, CRISC, CISM or CISSP Industry Certifications Hours and Work Schedule Hours per Week: 40 Work Schedule: Monday-Friday 8-5 #LI-KP1 Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
Citizens Bank Johnston, RI 02919, USA
Jul 15, 2019
Full time
Description The Building Services Technician II utilizes advanced skills to perform complex preventive maintenance and corrective repair of building HVAC and plumbing systems and equipment. Working under limited supervision this individual monitors building system operations and performance. The chosen individual will utilize several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. Primary responsibilities include: Complying with all applicable codes, regulations, governmental agency and company directives related to building operations and work safety Inspecting building systems including fire alarms, HVAC and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client Overseeing and inspecting the work performed by internal colleagues and outside contractors. (Contracted work includes landscaping, snow removal, remodeling, HVAC, plumbers and cleaning.) Performing assigned repairs, emergency and preventive maintenance while completing maintenance and repair records as required Reviewing assigned work orders and estimating time and materials needed to complete repair Ordering necessary materials and supplies to complete all tasks Maintaining an energy management program to ensure measures are taken to operate all systems in the most efficient manner to keep operating costs at a minimum Maintaining the building lighting system, including element and ballast repairs or replacements Performing welding, carpentry, furniture assembly and locksmith tasks as needed Qualifications Required Skills/Experience: Proficiency in troubleshooting HVAC systems as it relates to electrical controls or building automation systems. 5 or more years of extensive practical experience in Building Services Ability to comprehend, interpret and act on instructions in a fast paced environment. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisors. Aptitude for technology along with proficient skills with Microsoft Office Ability to perform physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. or more Demonstrated communication skills both written and verbal Education, Certifications and/or Other Professional Credentials: High school diploma or general education degree (GED) and a minimum of four years of related experience and/or trade school training. HVAC License. Universal CFC certification preferred. Additional certification in one or more of the following: electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local or state jurisdictions. Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday through Friday #LI-KH1 Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
Citizens Bank Canton, MA, USA
Jul 15, 2019
Full time
Description The Compliance Officer II will support all aspects of compliance activities reporting to the Retail Sr. Compliance Manager. Provide consultative support and advice to business line management regarding complex compliance and business concerns. The Compliance Officer II will identify, assess, implement and communicate regulatory issuances and when necessary, update policies and procedures for adequacy and accuracy. Preparation for and the ongoing management of all regulatory compliance examinations for FINRA, the SEC and any State Regulatory Agency for broker dealer, investment advisor, and/or insurance products and firm activities. The candidate will also support regulatory inquiries from State and Federal regulators. Timeliness and coordination of competing priorities is critical. Primary responsibilities include: Customer Complaint Management Advertising and Marketing Compliance Review and Oversight Policy and Procedure Development Advice Regulatory Examination and Inquiry Support and Tracking Quality Control Reviews Compliance Vendor Management support Privacy Program support Theft Program support Board, Committee, and Management Report Development Enhanced Background Investigations support Qualifications Required Skills/Experience: 10 years understanding of the rules, regulations and legal requirements of the SEC, FINRA and general state securities and insurance regulatory requirements Must have 5 years experience with advertising and marketing review. Proficiency and or direct experience with regulatory examination principles and practices for the securities industry Knowledge of operational matters within a Retail Broker Dealer and Registered Investment Advisor Able to support, present to and appropriately interact with all levels of Senior and Executive Management Strong communication, collaboration, and technical compliance skills. Should be able to work effectively with others at all levels across the organization and provide authoritative guidance to management and staff within the organization. Experience reading and interpreting regulations, laws, and statutes. S trong research skills preferred. Problem solving skills as well as flexibility and adaptability are of key importance. Prior experience working with regulatory agencies, including FINRA, SEC or State agencies, or large financial institution preferred. Proven ability to collaborate with colleagues and management. Education, Certifications and/or Other Professional Credentials Bachelor s Degree Required Advanced Degree Preferred FINRA Series 7 and 24 Required Additional FINRA Series 65/66 and 53 and Insurance licenses relevant to broker dealer and investment advisor business within 6 months of hire Hours and Work Schedule Hours per Week: 40 Work Schedule: M-F 8-5 #LI-LC1 Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries. Associated topics: attorney, business, company, compliance department, compliance office, corporate attorney, court, lawyer, llp, market
Citizens Bank Johnston, RI 02919, USA
Jul 13, 2019
Description The Building Services Technician II utilizes advanced skills to perform complex preventive maintenance and corrective repair of building HVAC and plumbing systems and equipment.? Working under limited supervision this individual monitors building system operations and performance.? The chosen individual will utilize several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling.? Primary responsibilities include:? Complying with all applicable codes, regulations, governmental agency and company directives related to building operations and work safety Inspecting building systems including fire alarms, HVAC and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client Overseeing and inspecting the work performed by internal colleagues and outside contractors. (Contracted work includes landscaping, snow removal, remodeling, HVAC, plumbers and cleaning.) Performing assigned repairs, emergency and preventive maintenance while completing maintenance and repair records as required Reviewing assigned work orders and estimating time and materials needed to complete repair Ordering necessary materials and supplies to complete all tasks Maintaining an energy management program to ensure measures are taken to operate all systems in the most efficient manner to keep operating costs at a minimum Maintaining the building lighting system, including element and ballast repairs or replacements Performing welding, carpentry, furniture assembly and locksmith tasks as needed Qualifications Required Skills/Experience:? Proficiency in troubleshooting HVAC systems as it relates to electrical controls or building automation systems. 5 or more years of extensive practical experience in Building Services Ability to comprehend, interpret and act on instructions in a fast paced environment. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisors. Aptitude for technology along with proficient skills with Microsoft Office Ability to perform physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. or more Demonstrated communication skills both written and verbal Education, Certifications and/or Other Professional Credentials:? High school diploma or general education degree (GED) and a minimum of four years of related experience and/or trade school training. HVAC License.? Universal CFC certification preferred. Additional certification in one or more of the following: electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local or state jurisdictions.? Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday through Friday #LI-KH1 Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
Citizens Bank Franklin, TN, USA
Jul 10, 2019
Full time
Location Franklin, Tennessee Location Job ID/ Req. Number195471 Job ID/ Req. Number Category Operations Category Full/Part Time F Full/Part Time Shift 1st Shift Shift Description The Underwriting Specialist is assigned to and supports a specific Underwriter(s). Their role encompasses the preparation of loans assigned to their Underwriter along with the accumulation and organization of incoming loan conditions. This person serves as a primary contact for the customer (Broker). Their ability to organize and effectively communicate orally and in writing is essential to the position. Primary contact for Brokers Prepare new loans to be Underwritten for their assigned Underwriters Respond to emails and phone calls from Brokers and Account Executives in a timely manner. Organize incoming conditions for Underwriter review Communicate missing conditions to the Broker Qualifications 2+ years residential mortgage lending experience Knowledge of mortgage documents and processing Exemplary customer service skills Excellent organizational skills Effective communication skills Work effectively in a team environment Work effectively in a fast pace environment with low tolerance for error Work outside of the standard business day may be required Professional dress and demeanor Must demonstrate commitment, dependability and respect for other employees with regular attendance, punctuality and adherence to agree upon schedule Must be able to adapt to shifting priorities and tasks requiring average mental dexterity Able to problem solve by assessing and identifying causes, gathering relevant information and generate possible solutions Able to cope with stress of a high production position and meet stringent deadlines for completing tasks Hours and Work Schedule Hours per week: 40 Work Schedule: Monday-Friday
Citizens Bank Stoughton, MA 02072, USA
Jul 08, 2019
Full time
Leveraging business acumen, our Small Business Relationship Bankers work closely with both personal and small business customers to fully understand and support their financial needs. You will develop and strengthen relationships to recommend appropriate financial products and services that add real value for the customer, in addition to helping businesses thrive. As part of a branch-based team, you will identify new opportunities to enhance small business goals, particularly with business up to $500K in annual sales, and partner closely with the Business Banking team. The Small Business Relationship Banker is an exciting opportunity to grow customer service and business development skills within a financial environment. Our team-oriented culture will empower you to accelerate your potential and grow a successful banking career. Compensation We offer you a variety of career paths and work schedules in this role to support your lifestyle. You'll have options for where you want to take your career as well as when you work. We provide comprehensive medical, dental, vision and pharmacy coverage in addition to generous paid time off (including 10 paid bank holidays). In addition to a competitive rate of pay you'll have the opportunity to participate in a generous 401K plan and an employee stock purchase program, as well as several discounts on banking services offered by Citizens Bank. We also offer performance-based incentive programs and exceptional colleague awards. Responsibilities Description Do you have business acumen and a passion for working closely with people? Have you been told you're a natural at building strong relationships? Are you looking for a role where you can provide solutions that add real value for the customer while helping a business thrive? A career as a Small Business Relationship Banker at Citizens may be the perfect fit for you. For our business customers, you're the face of Citizens Bank as a Small Business Relationship Banker. In addition to supporting the needs of our retail customers, you will work alongside small business customers to fully understand their financial needs, recommending appropriate products and services to support their business. As part of a branch-based team, you will identify new opportunities to enhance small business goals, particularly with businesses up to $500K in annual sales and partner closely with the Business Banking team. A Day in the Life of a Small Business Relationship Banker Work closely with new and existing small business and retail customers to understand their financial needs; forging trustful relationships Provide recommendations and assist small business customers with a wide-array of financial solutions to satisfy their spending, saving and borrowing needs Leverage problem-solving and strong communication skills to resolve customer issues Collaborate with branch colleagues and partner with the Business Banking team to support and refer small business customers with more complex financial needs Ensure compliance with all financial policies, procedures and regulatory requirements Achieve outstanding performance by providing superior relationship banking and customer service Present a professional, friendly and helpful appearance with every interaction as the face of Citizens Bank What can we offer you? Career growth opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Licensed Relationship Banker, Branch Manager and Business Relationship Manager based on success in this front-line role Strong recognition and incentive programs based on your achievements Training, strategies and tools to support your personal growth and the development of strong customer relationships Collaborative workforce committed to supporting your ideas and feedback and accelerating your potential Team atmosphere of diverse professionals committed to making an impact as an organization Opportunities to volunteer and give back to our local communities Exceptional benefits such as Medical & Dental, along with a 401K with corporate match Qualifications What qualifications are we looking for? High School degree or GED required Proven sales and customer service experience; business and financial acumen Minimum of 2 years of sales and customer service experience, preferably working with business clients Strong listening and customer service skills; skilled in making outbound calls Ability to effectively engage with customers and identify needs to enhance the small business customer relationship Ability to problem solve and provide solutions to business customer issues Desire to build strong relationships with teammates, business partners and specialists through collaboration Self-motivated, confident and the ability to multitask effectively Willingness to work branch hours, which can include weekends and evenings Experience in retail, hospitality or banking industry is highly desired If selected, candidates must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS). Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include Saturdays