Alorica

Alorica Joplin, MO, USA
Jun 17, 2021
Full time
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. KEY JOB RESPONSIBILITIES * Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns * Maintains and updates customer information as necessary * Calmly attempts to resolve and de-escalate any issues * Escalates calls to supervisor when necessary and appropriate * Responds to...
Alorica Huntsville, AL, USA
Jun 16, 2021
Full time
Description - External DETAILS TO CONSIDER * First two weeks of training may be onsite with the remaining portion of training being virtual. * 100% attendance is required during the training period. * As this is a Work-At-Home position, you may be required to go onsite to attend team meetings, resolve tech issues, receive additional training etc. GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the...
Alorica Florida, USA
Jun 05, 2021
Full time
* Must have an active Resident State Health License* (and life if required by state) $19/hr Weekly Performance Incentives GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to create an insanely great customer experience by helping people complete a sale and doing everything possible to keep them as happy customers! You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. KEY JOB RESPONSIBILITIES Connects with consumers and delivers an exceptional experience during the interaction Handles various incoming sales-focused phone calls and assists the consumer in comparing and buying the best product Resolves...