APEX Systems

APEX Systems Minneapolis, MN, USA
May 22, 2019
Apex Systems, 2nd largest staffing firm, has multiple?openings for Customer Service Representatives for one of our Fortune 500 clients in the Minneapolis, MN area. **For immediate consideration please send an updated copy of your resume to Bianca at [Click Here to Email Your Resum?] ? Job Title: Benefits Customer Service Representative Hours: Monday-Friday 7am-6pm (around 8 hour shift must be able to work within this time frame) Pay : $16.25/hr OR?$16.75/hr for bilingual? The Role:? The Benefit Customer Service Representative provides customer service support for client pension and/or health and welfare plans using web-based systems for tracking, information gathering and troubleshooting issues.? Responsibilities: ? Provide a high level of customer service support when handling customers? questions/complaints in respect to defined benefit pension and/or health and welfare plans.? Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments)? Demonstrate flexibility to customize customer service approach to meet all types of member communication styles and personalities? Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements? Proficiently translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.? Read and understand client?s plan documents, amendments or online knowledge base tools, etc. Collect relevant information, determine immediate requests/questions and also anticipate the future needs of the member? Maintain diplomacy and tact while dealing with upset or escalated callers? Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information? Maintain and document complete and accurate call and case notes? Respond professionally to customer inquiries/complaints received via phone, email or other communication channels? Demonstrate ability to maintain a high level of customer service in a changeable work environment Participate in team meetings and training? Possess a cooperative and positive attitude towards customers, internal contacts and team members? Perform other duties as assigned? Qualifications: Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills Minimum 1-2 years? experience in a customer service setting, at least 2-3 years is preferred? Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word)? Ability to work in a multi-tasked environment and prioritize and organize work? Ability to work a flexible work schedule (30 ? 40 hours/week with some overtime requested; variety of schedule start and end times)? Must have excellent attendance and be punctual to work? Fluent in Spanish a plus? Be able to pass online office grammar and spelling quiz with a score of 75% or higher EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Minneapolis, MN, USA
May 22, 2019
The Senior Robotics Developer/Solution Architect will be part of a team to implement and control the robotics process automation for Wealth Management. You'll have direct contact with the business line, perform initial discovery work, as well as peer code review.? As a Senior Application Developer you will: Design, code, test, debug, document, maintain, and modify computer programs of high complexity, significance, and risk Participate in application architecture functions including estimating and defining time tables, cost and project tasks? Recommend solutions to improve business with a focus on core architecture, technology strategies and standards? Guide others through change impact analysis Establish, refine and integrate development and test environment tools and software as needed? Review, analyze, refine and integrate development and test environment tools and software as needed? Create and recommend improvements to unit, test plans and testing process based on assessment of organizational needs? Collaborate closely with teams in all stages of software development lifecycle including design, development and testing of the system? Design basic and detailed program specifications while ensuring that expected application performance levels are achieved by managing interfaces, service levels, standards, and configurations? Guide technical staff and business partners to investigate, review, and solve complex, multidisciplinary business problems? Monitor operating efficiency and organizational needs of existing application systems and identify opportunities to fine-tune and optimize applications of developed projects and recommend technical solutions? Demonstrate solid understanding of the business needs driving the projects EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Philadelphia, PA, USA
May 22, 2019
Apex Systems is looking to fill a Administrative Assistant?position in Philadelphia, PA. If interested then please send your resume to Makenzie?at [Click Here to Email Your Resum?] . Description: Contract to Hire Opportunity? 100% onsite role, no remote work.? 40 hours a week Job Description:?You will perform recurring plan administration services and work assignments for clients? defined benefit plans under the supervision of senior analysts and work with the client service delivery team as well as interface with clients to answer questions, resolve issues and complete projects. The Role? ? Challenging and varied work that fosters continuous development of technical and administrative skills? ? Develop a strong understanding of the Retirement line of business? ? Work directly with our team of consultants and analysts in Philadelphia on a variety of client deliverables and support the broader Philadelphia team as required? ? Provide advanced level support in the full Microsoft Suite, specifically Word, PowerPoint and Excel. Knowledge of Salesforce is an asset.? ? Ensure quality control/proofreading/editing? ? Seek and participate in key learning and development opportunities/maintain steady progress? ? Participate in team meetings and support the capturing and completion of next steps and action items? ? Support administrative needs of leaders in partnership with other administrative staff? ? Perform with guidance from other team members, routine and recurring plan administration tasks for clients? defined benefit plans (e.g., benefit calculations, annual data updates, assist with preparation of benefit statements)? ? Work cooperatively with other team members ( plan administrators, actuaries) to complete tasks and to ensure unified delivery of services? ? Gain a thorough understanding of the plan design (e.g., benefit formulas, options, eligibility)? ? Follow and update documentation materials as directed to maintain complete accurate work papers and audit trails? ? Learn and use Professional Excellence tools and concepts to ensure efficient and quality output/service delivery? ? Serve as a contact with clients? human resources personnel? ? Adhere to plan documents and government regulations in administering plans? ? Actively participate in team meetings and training activities? ? Be accountable to team members for agreements and commitments? Requirements:? ? Strong organizational skills, with proven experience prioritizing work and coordinating several projects at one time? ? Flexibility to work overtime as needed? ? Ability to remain calm under pressure and maintain a professional demeanor? ? A strong focus on detail and accuracy of work? ? Ability to take full ownership of assigned work? ? An innate desire to produce high-quality work and earn respect? ? Exceptional problem solving, critical thinking and customer service skills? ? Flexibility: able to adapt to different people and work assignments? EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems St Paul, MN, USA
May 22, 2019
Position Summary: This position is responsible for welcoming guests and customers, answering a multi-line phone system and screening and transferring calls, assisting Human Resources along with other department with various administrative tasks, processing and distributing incoming mail, assisting with scheduling meetings, ordering and maintaining the office supply inventory and arranging for the maintenance and repair of all office equipment. ???? Key Responsibilities: Welcome guests and customers, including issuing and collecting visitor badges and safety glasses and monitoring the visitor log book. Answer a multi-line phone system and screen and transfer calls. Assist Human Resources with various administrative tasks. Support other departments with various administrative tasks. Process and distribute incoming mail and support preparation of outgoing mail. Assist with scheduling meetings, including coordinating any travel arrangements. Order and maintain office supply inventory. Arranges for maintenance and repair of all office equipment, including copiers, printers and fax machines. Other duties as assigned. Required Qualifications: High school diploma or GED. One year post-high school coursework or one year relevant experience. Proficient PC skills in a Windows environment. Demonstrated detail orientation and organizational ability. Effective written and verbal communication skills. Strong interpersonal and teamwork skills. Preferred Qualifications:? Associates degree. Ability to manage multiple tasks and priorities and easily adapt to changing situations EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Minneapolis, MN, USA
May 22, 2019
Apex Systems is in search of ?a Subject Matter Expert (SME), part of the Process Improvement System Optimization team supporting all Accounting and Finance Regions in ERP Deployments and Process Improvement Initiatives. This position partners with the Global Process Managers (GPMs) in the Global Process Organization (GPO) to understand target architecture and process objectives, and with Global IT to ensure that decisions made regarding the configuration or process of financial transactions in our ERP systems are aligned with the strategic direction, in their respective areas of expertise. This role is heavily engaged in the creation and maintenance of the Finance Playbooks containing the client?s approval finance processes, controls, and their respective IT target solutions. This position partners with the Finance Process Implementation Leads (PILs) and Business Process Owners (BPOs), educating them on the Finance Playbooks and assisting them on necessary change management as needed, in their respective areas of expertise. This role is engaged in process improvement initiatives or changes in the ERP systems in all the regions and enterprises, when they affect the way financial processes are executed, the required financial controls, or the accuracy of financial postings. This role collaborates with Global IT to provide direction for conceptual solution designs when gaps are identified from required business processes versus the defined Finance Playbooks, documents and proposes the recommended solution, and works with the GPMs to gain approval of such solutions within the Finance ERP Governance council. Principal Account abilities 50% Solution Delivery ?In collaboration with Global IT, provides direction for the deployment of financial processes and controls in SAP deployment projects, sustain activities, process improvement initiatives and major ERP technical upgrades, when new processes, desired improvements or technology limitations avoid a natural alignment with the Finance Playbooks (including legal localizations). ?In collaboration with Global IT, evaluates the impact of removing existing deviations in the SAP instances identified in the Finance Playbooks. ?Assists the Global Process Managers (GPMs) in the process of approval of the proposed solutions/changes, within the Finance ERP Governance Council. ?Follows-up with the Global IT teams to ensure the proper implementation of the approved solutions/changes. ?Provides assistance to Finance Process Implementation Leads (PILs) and Business Process Owners (BPOs) when Finance users are significantly impacted by changes in the ERP solution. 40% Process Governance ?Partners with the Global Process Managers to understand target architecture and process objectives in their respective area. ?Partners with Global IT to ensure alignment with target architecture and accepted processes in all the ERP deployments, post-deployment changes, PI initiatives and major ERP technical upgrades. ?Together with the GPMs, is responsible for the creation and maintenance of the Finance Playbooks for their area of expertise, which will reflect the accepted Finance processes, their respective IT target solutions (even at configuration level) and existing exceptions/variations between SAP instances. ? ?Escalates risks of deviations from target architecture or process objectives to the Finance ERP Governance Council. ? ?Educates the PILs and BPOs on the Finance Playbooks, in order to help them to identify deviations from target architecture in their respective projects/enterprises. ? ?Partners with the Controls COE and Controls domain as necessary to ensure the compliance of the proposed solutions with client standards 10% Other Responsibilities ?Follows the technology trends and utilizes this knowledge to propose innovative solutions and to find new improvement opportunities. ? ?Provides technical oversight and coaching to others when related to complex technical issues. ? ?Assists the PILs during critical phases i.e. ERP go-lives, PECs, etc. Required Qualifications ?Bachelor?s Degree in Finance, Business, Computer Science, Management Information Systems or related field ? ?5+ years of relevant experience ? ?General knowledge of and experience in SAP financial processes ? ?Strong SAP functional and technical knowledge of and experience in one or more of the following areas: ? ?General Accounting: FI-GL, FI-AA. Knowledge of SAP MDG (for finance objects) and SAP FC10 will be considered a plus ? ?Controlling: CO-PC, CO-OM, CO-PA. Knowledge of Business Intelligence tools will be considered a plus ? ?Tax and Customs: Tax configuration in SAP. Knowledge of SAP GTS and OneSource will be considered a plus ? ?Procure to Pay: FI-AP, FI-BL. Knowledge of Opentext VIM, Ariba will be considered a plus ? ?Order and Trade Settlement to Cash: FI-AR, FI-BL, FSCM-CR/COL/DM. Knowledge of Autobank will be considered a plus ? ?Cash Management & Financial Risk Management: FSCM-IHC/CLM/TRM. Wide experience in the trading business will be considered a plus. ? ?Excellent analytical and problem-solving capabilities in their dedicated area ? ?Ability to identify upstream and downstream impacts from process changes in dedicated area ? ?Demonstrated experience in the use technology to improve process and controls ? ?Excellent communication skills, both written and verbal, including the ability to communicate technical information to non-technical audiences ? ?Ability to influence and build trust across multiple stakeholders ? ?Strong team player able to work and communicate effectively with worldwide partners Preferred Qualifications ?Experience in SAP deployments ? ?Experience with multiple businesses and/or international business experience ? ?Experience in a matrix organization EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Peoria, IL, USA
May 22, 2019
Full time
Job Description Electrical Engineer 3 Location Peoria IL 61629 Additional Job Details: This is a Defense and Federal Products Position. Candidate Must be a U.S. citizen and not have dual citizenship with another country. Position's Contributions to Work Group: This position will support a government contract working on projects with electrical power generation Typical Day: Position in the office, reviewing specs , working with suppliers on design, participate in testing and data analysis Education Requirement: Electrical engineer with 4 year EE degree Critical Technical Skills: - Experience with electric power generation - 5 years work experience , practical working experience - Has experience with Creo / Pro E tools - Familiarity with marine product requirements is a plus - Caterpillar experience is a plus Soft Skills Required: - good communications skills EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at -6178.
APEX Systems Linthicum Heights, MD, USA
May 22, 2019
Full time
Job Description Apex Systems Inc., is immediately seeking a Windows Systems Admin (CSA 2/3) who is a self-starter, highly organized, has a strong drive for quality, and eagerness to learn/grow. This position will support one of our highly-regarded clients in the government arena, and offer a strong upside for growth & stability within the organization. Client: Enterprise Government Integrator Location: Linthicum, MD Compensation: Competitive based on years of relevant experience & education Clearance: Able to maintain a DOD Secret clearance Description of Work: Install, configure, and maintain Active Directory, Exchange, and third party migration products for the duration of the contract Manage and support the Windows environment ensuring the security, integrity, and availability of authentication, authorization and LDAP related services to the enterprise environment. Administer and maintain a Windows-based server network, with a combination of physical and virtual servers; light on virtual. Install, configure, and troubleshoot group policy and administrative templates via Active Directory Install, configure, troubleshoot, and maintain server-based applications running on the network including Exchange, Active Directory Services, and Lync. Perform daily system monitoring, verifying the integrity and availability of active components, resources and key processes. Reviewing system and directory services logs. Work with other engineers to upgrade current environment to more updated software (ie. Windows 2003 to 2012) Analyzes internal or external customer needs, and determines equipment and software requirements for solutions to problems by means of automated systems. Prepare security documentation for submission to regulatory agencies. Recommends and implements system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management Knowledge of NISPOM (Chapter 8) and/or DCID 6/3-ICD 503 information system requirements. Troubleshoots network hardware and software failures and identifies root cause analysis. Basic Qualifications: Active DOD Secret clearance w/ Adjudicated PR in the past 5 years Bachelor's Degree with 2-5+ years of relevant work experience, or 9+ years in lieu of degree. Degree must be in a Software Engineering, Computer Sciences, Communication, Management Information Systems, or related field. 8570 IAT Level II Compliant; must have one of the following: Security+, CCNA Security, CCNP Security, CISSP, CISA, GCED, GCIH, SSCP, GSEC Minimum of 2-5+ years of experience within varying Windows systems/products including Active Directory, Exchange, Lync, etc… Must have strong experience with Windows Server OS 2008 & 2012, as well as Win OS 2007 & 2010 Desktop side; to include building these servers from the ground up into production Must have hands-on experience configuring, installing, and/or maintaining a Virtualized environment Specific experience with VMware & VDI highly favorable Demonstrated experience being part of and/or helping lead large system upgrades/migrations. Experience supporting and doing basic troubleshooting Layer 2 network type of issues (vLAN, Port Security, VPN, Routers, Switches, WAN, etc…) Experience with Network monitoring tools such as Nessus, Retina, ACAS. Preferred Qualifications: Experience in larger government contracts supporting Airforce or Navy Experience with large systems migrations Experience training junior team members Experience in virtualized environments spinning up/down VMs Any past Network Admin experience Experience with RHEL 7 8
APEX Systems Denver, CO, USA
May 22, 2019
SENIOR STRATEGIC PLANNING CONSULTANT Full time hours for at least the first 3 months Interviews will start this week. To apply, please email your resume to [Click Here to Email Your Resum?] , showing the following: Specific projects where you've worked with process improvement Expertise in modeling, analyzing and manipulating data? Completed Bachelor?s degree in Economics, Finance, Business Administration, Health Care Economics, Statistics (with a quantitative emphasis), or equivalent experience required. Masters degree highly preferred? 7+ years of work experience analyzing, modeling and forecasting financial and operational data, including a thorough understanding of financial statement construction and analysis to include 5+ years of experience in consulting, project management required? Ability to relate financial information to the broader business. Strong financial and statistical analysis highly preferred.? Demonstrable experience in preparing presentations to financial and business leaders including Senior Management; Prior experience in directly working with and supporting senior executives is a plus? Strong proficiency in MS Office Suite, with advanced skill in Excel and Power Point, required Bonus: 4 years of experience working in a health care environment and/or top tier consulting / accounting firm? Soft Skills Dedication to diversity? The incumbent will be expected to exercise appropriate discretion with all of the confidential information that becomes available throughout his/her interaction with senior leadership? Strong listening skills coupled with excellent presentation and business writing skills.? Track record of successfully working in matrix reporting relationships, ability to interact effectively with all levels including senior management and highly articulate? Able to work in a Labor/Management partnership environment? Consistently demonstrate integrity, prudence, high energy, initiative, and self-confidence.? Job Summary In concert with Strategy Management leaders, the Senior Strategy Consultant works closely with senior Health Plan and Medical Group leadership, managers and staff to facilitate Strategic Plan development and execution. The Senior Strategy Consultant leads the definition and execution of the strategic programs and projects by partnering with stakeholders to generate high-value solutions and sustainable results. This person?supports internal clients by effectively applying project management, facilitation, and process improvement methodologies and identifying and applying appropriate best practices from within and outside of the company. Consulting and Project Management: ? Leads from inception to completion on critical projects and initiatives aimed at achieving the Region?s Strategic Objectives. ? Consults for executives, senior leaders and other stakeholders to ensure fulfillment of strategic goals by identifying gaps and developing solutions. ? Leads projects and programs for Colorado, including defining goals, measurements, deliverables, key milestones and critical path for projects containing multiple work streams. ? Identifies 'best' practices from Project / Program Management Community, the company regions, Health Care and other industries. Manages the adoption or adaptation of those practices to achieve significant ROI, Quality and/or Service results.? ? Works with stakeholders to document information for new project requests using established criteria. ? Aligns projects with strategic objectives and identifies opportunities to increase efficiencies, cost effectiveness, quality and service. ? Effectively sees how multiple projects connect and leverages those synergies to add the most value to the company ? Identifies project barriers / constraints / risks and ensure risks & constraints are mitigated. ? Uses existing project methodologies to execute projects. Effectively applies process improvement. Strategic Planning: ? Manages activities to ensure the development, communication, execution and refinement of the Region?s three year strategic plan. ? Advances organizational alignment around the Strategic Plan, partnering with Communications, Operations, and other core functions.? ? Supports Strategy Management and other Health Plan and Medical Group leaders? timely and high quality completion of the annual Strategic Plan Review with Program Office. Strategy Execution: ? Facilitates Strategy Execution teams ? Leads programs or projects that drive the execution of three strategies: Affordability, Personalization and Integration Business Planning: ? Leads the development of business cases for strategic project proposals. ? Evaluates past business cases to determine their ROI for the company Market and Performance Analysis: ? Assesses organizational performance and identifies competitive advantage and performance improvement opportunities on higher level critical projects. ? Identifies industry trends, conducts research and benchmarks with other health care organizations to understand key issues and apply them to the company ? Maintains a working understanding of the regional and national health care marketplace and the company?s position in it; applies this understanding to advance the organization?s strategic thinking.? Special Projects: ? Supports Strategy Management leaders and/or participates in various ad-hoc projects on an as needed basis. ? Other duties as assigned. ? EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Hartford, CT, USA
May 22, 2019
Apex Systems, the nation?s 2 nd ?largest Information Technology staffing organization, has an opportunity for Digital Portfolio Lead. The Digital Portfolio Lead will meet with customers to discuss value realization status of existing portfolio, digital solutions to solve challenges and validate key information for executive level reports. This is a long term contract for client in the Hartford, CT area. If interested, send a resume to Carolyn Vojick, Senior PMO Recruiter, via? [Click Here to Email Your Resum?] . To view all jobs from Apex, and/or sign up to receive posting alerts that match your criteria, join our Talent Network via? . Perks: ? Working for a Fortune 200 Company Direct deposit, immediate 401k contribution, weekly pay Access to upcoming and recorded training webinars by PMI thought leaders which include the PMBOK Risk Management Chapter Lead Author, Editor of ProjectBestPractices newsletter, and more (our video archive has 10+ trainings geared towards PMs worth PDUs) Job Description: The Digital Value Realization Portfolio Lead will support assigned Lines of Business; responsible for ensuring the Portfolio aligns to committed targets.? This role includes consulting on digital service opportunities and oversight of Value realization for active work.? The ideal candidate possesses a strong understanding of the business nuances, demonstrated ability to partner, attention to detail combined, and the ability to influence in a matrixed environment. Role Description: ? ? ?Establish working relationships with Lines of Business and across IT to drive utilization of Digital services.? Services will be leveraged to create portfolio pipeline into assigned LoB ? ? ?Partner with Business Leaders (Product Owners, etc.) to educate and implement Value Realization structure, facilitate request for funding and checkpoints throughout the work lifecycle. (related to CBA, Business Outcomes, KPI tracking, Risks, etc.) ? ? ?Establish strong working relationship with Business Project Owners and other Functional Project Managers aligned with business execution to reinforce the value of governance and support delivery success. ? ? ?Accountable for production of multiple Digital Portfolio reports and associated data gathering ? ? ?Accountable for ensuring readiness of value realization processes ? ? ?Escalate appropriate dependencies, risks, issues and communications ? Competencies: ? ? ?Quick learner/adapter - ability to learn current environment quickly, know what questions to ask ? ? ?Business and technology acumen, demonstrate adaptability to specific partner needs ? ? ?High energy, logical multi-tasker ? ? ?Ability to perform analysis to identify and understand trends, escalate as appropriate ? ? ?Customer Focused and Collaborative ? ? ?Solution Orientated ? ? ?Strong Communication and Facilitation Skills ? ? ?Ability to introduce new concepts and guide internal audiences to adopt ? ? ?Comfortable influencing without authority ? ? ?Change agent mentality, willingness to evolve and improve approach ? ? ?Detail orientated with the ability to summarize appropriately ? ? ?Know when and how to adjust messaging to audience (know how to read a room and pivot as needed to support the needs) ? ? ?Self starter - will draft templates, presentations and solutions to meet the need Experience: ? ? ?10+ years of Project Management - ideally execution, agile and governance roles ? ? ?Executed with SDLC, Iterative, Agile and CI methodologies ? ? ?Insurance operations experience - business functions and processes, business transaction systems ? ? ?Experience related to automation of manual functions - IVR, Web, Straight Thru processing, Intelligent Automation, Robotic Process Automation, OCR, ? ? ?Experience with transformational initiatives (any type) that significantly changes an environment EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Griffin, GA, USA
May 22, 2019
HR Generalist: The position will be supporting the HR Core Operations team with transactional tasks including filing, mail processes, form collection and distribution, telephone support, and audits Typical day includes Family Medical Leave processing, responding to email and telephone calls, scanning and filing paperwork Requirements: Familiarity with the following: Family Medical Leave Microsoft 365 products (Outlook, Skype) ?Nice to have: SharePoint, ServiceNow, PeopleSoft Soft Skills: Ability to keep information confidential, great customer service, ability to adapt to change quickly and positively EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Pittsburgh, PA, USA
May 21, 2019
Customer Service Representative?Opportunity!! Apex Systems is currently looking to hire Patient Care Coordinators in Pittsburgh, PA! Please email an updated resume to? [Click Here to Email Your Resum?] ?if you are interested. Thank you!? ? ? ? ? ? Location: ?Pittsburgh, PA 15275 Start Date: 06/03/2019 Contract Duration: contract to hire ? conversion based on job performance Training Hours: (Please no time off) for the first 4 weeks 8:00AM ? 4:30PM Regular Hours: Candidates will be assigned an 8-hour shift between the hours of 8:00AM ? 8:00PM Description: The Member Services Specialist is responsible for interacting with members by providing support and assistance with order processing and general account benefit inquiries.? Responsibilities: Receive incoming calls or emails from members, pharmacies, doctor?s offices about requests for information on medication and benefits Investigate and resolve member inquiries in a timely manner or escalate to appropriate team member Adhere to and reinforce company and departmental standard operating procedures and training guidelines specific to HIPAA Other duties as assigned Required Minimum Qualifications: High School Diploma from an accredited school or equivalent GED 1 year of customer service experience Additional Qualifications: Strong PC Skills with ability to navigate multiple software systems simultaneously Strong communication skills with focus on professional demeanor and empathy Ability to multitask Detail oriented Preferred Qualifications: Contact Center experience CPhT certification Fluency in another language (Spanish) Pharmacy Benefit Management or other Healthcare experience Minimum?Physical Job Requirements: Ability to sit 6 or more hours per day Occasionally required to stand, walk and stoop, kneel, and crouch Ability to work a flexible schedule including weekends, holidays, overtime Ability to work with a set, pre-determined break and lunch schedule Once again if interested send updated copy of resume to? [Click Here to Email Your Resum?] ! EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems St. Louis, MO, USA
May 21, 2019
Apex Systems is searching for a talented quality specialist in the clinical health space.? This is a permanent opportunity with a motivated team and growing company!?? *Qualified individuals will have biomedical science or bioinformatics backgrounds working in regulated Quality environments* As a Quality Assurance Specialist, you will be part of an industry-leading team developing software solutions for clinical laboratories. You will work closely with architects, developers and bioinformatics scientists to perform software quality assurance activities. Your contributions will enable clinical laboratories and physicians to deliver accurate patient-specific diagnosis and treatments based on an individual?s genetic makeup. ? Job responsibilities Produce high-quality documentation in CLIA certified facility Collaborate with engineers to develop and document test plans to exercise all aspects of multiple systems in development Conduct post-release/post-implementation testing Create end user documentation on new features Work with cross-functional teams to ensure quality throughout the software development lifecycle Review and analyze system requirements Execute test cases and analyze results Create documentation to record testing phases and defects High energy and inquisitive and strong attention to detail EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Buffalo Grove, IL, USA
May 21, 2019
Medical Customer Service Representative?Opportunity!! Apex Systems is currently looking to hire Medical Customer Service Representatives?in Buffalo Grove, IL! Please email an updated resume to? [Click Here to Email Your Resum?] ?if you are interested. Thank you! Location: ?Buffalo Grove, Illinois 60089 Start Date:? 05/13/2019 Training Hours: ? 8:00AM ? 4:30PM, Mon ? Fri (1 week) ***Attendance is very important!***? Hours: ? Mentoring and permanent shift (8 hour shift) will be between 7:00AM ? 8:00PM, Mon ? Fri and 8:00AM ? 3:00PM, Sat. Please list shift restrictions on the resume. Description: High volume call center (100 calls per day)!*** Effective delivery of company products and services (40%) Responds to telephone inquiries and orders from homecare patients and referral sources. Provides information on equipment, supplies and services. Determines the best method for providing services. May assist walk-in patients with the selection of equipment, supplies and services. Timely processing/facilitation of patient orders (30%) ?Processes telephone orders by preparing patient paperwork. Verifies insurance and/or other method of payment. ?Completes all necessary paperwork in an accurate and efficient manner to facilitate the data entry, accounts receivable and delivery of the order placed. May perform data entry. Distributes copies of paperwork to appropriate personnel. May assist with the processing of billing paperwork. Effective coordination of patient services/supplies (10%) Coordinates the delivery, set-up and pick-up of equipment, supplies and services with appropriate personnel. Ensures deliveries and set-ups can be arranged in a timely manner. Appropriate documentation (10%) Accurately maintains files of all patient account profile information and referral source data. Customer satisfaction (10%) Resolves patient complaints by identifying problems and coordinating appropriate corrective action. Duties:? Knowledge of Medicare, Medicaid, and 3rd party vendors is a plus. The primary responsibilities are to verify insurance coverage for potential new clients. Additionally, this person will re-verify insurance coverage for existing patients in order to process patient prescription needs successly and demonstrate excellent customer services to patients, healthcare professionals, and insurance carriers. This role will require an understanding of insurance concepts, including drug cards, major medical benefits, and per diem coverage, as well as knowledge of government and patient assistance programs. Strong attention to detail, and proven analytic and problem solving. Experience: Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctor's office then anything below managing 75 calls/day would not translate to similar environment). Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members. Computer experience is required with proficiency in Microsoft Outlook, Word and Excel. Basic alpha number data entry skills with attention to accuracy and quality is essential. Intermediate math skills are required with attention to detail and quality essential. Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology. Ability to work with people in a team environment while meeting individual performance goals. Must be able to read and interpret policies, procedures and instructions. Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential. Education:? Verifiable High School Diploma or GED is required. Once again if interested send updated copy of resume to? [Click Here to Email Your Resum?] ! EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Buena, NJ, USA
May 20, 2019
Full time
Job Description Apex Systems is seeking Permanent Chemists for one of our growing Pharmaceutical clients located in Southern New Jersey. Responsibilities: Perform QC testing of in process, finished product, stability and raw material samples using techniques such as HPLC, GC, viscosity, wet chemistry techniques, specific gravity and TOC. Maintain up to date documentation. Enter all raw data directly into the notebook and promptly calculate all test results. Maintain laboratory equipment and instrumentation in good working order, following appropriate procedures for usage, clean-up and maintenance. Maintain and follow all laboratory systems, GMPS, safety and housekeeping requirements. Participate in the preparation and review SOPs, as required. Perform Quality Inspection functions, assist with water sampling and monitoring Requirements: Bachelor of Science degree in Chemistry or science related field. Must have HPLC experience. For immediate consideration, please email a copy of your resume to EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at -6178.
APEX Systems Irving, TX, USA
May 20, 2019
Full time
Job Description Apex Systems is currently hiring medical call center representatives for an exciting inbound healthcare call center opportunity within the Irving, TX area. We are offering competitive weekly pay and benefits. If you are interested in applying please send an updated resume to . Job Summary Provides new and existing patients with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, patients' suggestions and complaints. Job Responsibilities (listed in order of importance and/or time spent) • Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact. • Provides timely response to patients' inquiries by telephone and/or email in an in or outbound service center, consistent with service and quality standards. • Provides pricing, availability, and schedules information within established guidelines. Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries. • Coordinates patient care by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient information, notifying the pharmacist of issues or changes in the patient's condition. • Provides correct information or directs the call to the appropriate team member or department while maintaining a high level of professionalism. • Ensures that good patients' relations are maintained and patients' claims and complaints are resolved fairly and effectively. • Creates patient activities as a reminder for the following tasks including but not limited to follow-up calls for patients, to initiate discharge of service, to contact a patient's doctor's office, to mail a letter to a patient, and any other reminders necessary as it relates to a patient's care. • Contacts the pharmacists to alert them of any changes in patient's condition, compliance issues due to patient not taking medication or side effects, or to transfer a patient directly to pharmacist for counseling. • Complete all additional special handling duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports. • Complete other stages of the order process as assigned including but not limited to scanning prescriptions, imagine indexing, preQA, load insurance information, run test claims, work issues and facilitate prior authorizations. • Provides typed documentation of all communications received from calls and provides notification of any urgent orders, shipping related issues and any errors, complaints or compliments to the appropriate party or system. EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at -6178.
APEX Systems West Des Moines, IA, USA
May 20, 2019
Responsibilities :? Strategically work with senior leaders and other business partners to assess reporting needs? Create a story with analytical data and be able to provide insightful suggestions/recommendations? Lead discussions between business partners and talk to pulled data? Compile data from multiple sources? Requirements :? 4-7 years in an analytical/reporting role 4+ years of SAS or SQL? Ability to compile reports as well as presentations? Ability to shape a story around data results? Strong analytical skills with high attention to detail? Ability to analyze, document, and present data? Ability to communicate complex technical terms to a wide range of people? EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Griffin, GA, USA
May 20, 2019
HR Generalist: The position supports HR operational processes managed within the HR Core Operations team. Typical day includes opening mail and distributing to appropriate work groups via ServiceNow, managing ServiceNow tickets (printing and mailing documents), responding to email and telephone calls, scanning and filing paperwork. Requirements: Familiarity with the following: Microsoft 365 products (Outlook, Skype) ?Nice to have: SharePoint, ServiceNow, PeopleSoft Soft Skills: Ability to keep information confidential, great customer service, ability to adapt to change quickly and positively EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Thousand Oaks, CA, USA
May 20, 2019
EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Cleveland, OH, USA
May 20, 2019
Seeking an upcoming need this spring?for a Sr. Talent Coordinator?at one of our corporate clients?in Mayfield Heights, OH?for a 6+ month contract. Looking for a strong candidate that is processed focus with back end recruiting experience that can run the show.?Bachelor's degree and/or 5-7?years of experience in talent acquisition preferred. If you are interested, please send your resume to Olivia at [Click Here to Email Your Resum?] . Thank you!? Summary: Responsible for support, coordination and execution of all regular-hire hiring process activities, including but not limited to: offer process, background check process (where applicable), interview coordination, hiring transaction, process compliance, and projects relating to the hiring process. Essential Functions: Functional Expertise Regular-hire Offer Process * Reviews offer forms for accuracy and compliance, following proper documentation and process guidance to ensure offer form is accurate and complete prior to offer letter/contract generation and verbal offer. Validates position information with req and offer form, source of hire, referral and agency info complete, and follows to complete when missing. * Creates offer letter/contract within 24 hours of offer form review completion * Background Check initiation, facilitation, and adjudication (where applicable). Additionally, follows legal guidelines for adjudication and escalation including but not limited to; escalation to manager on results outside of guidelines, escalation to legal in the event of a potential offer rescind, and proper documentation and communication with stakeholders. * Process hiring transactions within required timeframes, ensuring all stakeholders are informed in the event of a delay. * Providing offer letter contract to candidates, including proper stakeholders to ensure letter is delivered, signed and returned (where applicable), and retained according to retention protocol. * Perform interview coordination and facilitation for video or onsite interviews, ensuring all stakeholders are informed and in acceptance of schedule. * Greeting and facilitating on-site interview, when local to coordinator * Ensuring local regulations and internal compliance is audited at the hiring stage through thorough requisition and documentation review. * Participate and potentially lead projects of small-scale in support of efficiency and process improvement in the hiring process. Leadership/Change * Responsible for talent acquisition process adherence through auditing of and communication with hiring process stakeholders. * Advises and councils Talent Acquisition, and other HR peers and leaders on process and protocol in order to educate and facilitate a compliant, efficient, and positive hiring experience. * Advises and councils peers on issues requiring escalation to manager * Participates and/or lead in Projects relating to Talent Acquisition and Hiring Process Improvements Interpersonal * Interacts with HR Generalists and Business Partners, HR Service Center, HR Administrators, Hiring Managers, Program Managers, Recruiters, and Candidates to ensure the necessary steps are followed in the hiring process. * May lead some portions of the orientation process which include presentations, informal Q/A sessions and coordination of the process to ensure the new hire process is effective. Business * Performs audits to ensure the compliance, efficiency, and integrity of the hiring process is in alignment with business-needs and legal regulations. Education and Experience Requirements: * Minimum of four years of related experience Desired Qualifications: * 4 year degree in Human Resources, Business Administration, or Psychology * 4?year experience with applicant tracking technology * 4?year experience working with candidates and/or recruiters in recruitment support and advisory role * Strong communication and organization skills. EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at
APEX Systems Watertown, MA, USA
May 20, 2019
Recruiter Opening in Watertown, MA! Apex Systems combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country. Apex has an opportunity for a? Recruiter? role in the? Greater Boston? area.? This is an estimated? 4 month? contract? position and the pay rate is flexible depending on experience. Here are the details:???????????????????????? For applicants who are interested in this?opportunity; please send a Word resume to Thomas McGrath, Technical Recruiter, at [Click Here to Email Your Resum?] . Position:? Recruiter Apex Job ID:? 965459 Location: Watertown, MA Rate: Negotiable Duration: ?4 + month contract Position Description: Fills assigned positions by sourcing through a variety of tools?(Internet/Web search, social media sourcing, Community Outreach contacts including diversity-related programs, college recruiting, and other techniques), screening, interviewing and participating in the selection of final candidates, negotiation of offers (in conjunction with the Hiring Manager as appropriate) and completing new hire paperwork is completed. Focus on a broad range of Finance roles incl.? FP&A, Audit, Accounting, Actuarial - at levels from Analyst to Sr. Manager. Required Skills: 1. Minimum of 5 to 7 year?s experience in a high-volume recruiting environment 2. Must possess working knowledge of state and federal employment laws Additional Benefits: For this opportunity, you will also be eligible for benefits through Apex for the contract period, 401K, medical/health benefits options, a W2 hourly rate, weekly pay, and direct deposit! #LI-TM4 EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at? [Click Here to Email Your Resum?] ? -6178. EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at