Ulta Beauty

Ulta Beauty Bolingbrook, IL, USA
Jan 19, 2020
Full time
GENERAL SUMMARY & SCOPE The Loss Prevention Investigator - Organized Retail Crime (ORC) is responsible for the analysis of Loss Prevention system data produced through various software/video systems to identify ORC losses and trends, possible fraud, procedural violations, and training opportunities. The Loss Prevention Investigator - ORC makes independent decisions and recommendations to the Organized Retail Crime (ORC) team and Field LP Managers based on an independent analysis of the investigation scope. This Investigator supports the ORC field team, reports to the Director, Loss Prevention- ORC and will interact with the Manager, Loss Prevention Investigations as needed. This role maintains, curates, and drives the creation of new ORC data bases and exception-based reporting to address changing business needs. The LP Investigator - ORC works collaboratively with other business partners to identify and rectify root causes of common store issues impacted by ORC. Provides insight, guidance and training to ORC Field Investigators as needed. In all we do, we strive to uphold the company's values in which we win together, give wow experiences, improve always, do what's right, champion diversity and, love what we do and own what we do. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) Analyzes exception-based reporting (XBRi), organized retail crime linking model (Detective Analytics), remote video, truck GPS data, OSINT platforms, and burglar alarm exception reports for possible fraud, policy violations, and training opportunities Initiate, report and administer Organized Retail Crime (ORC ) investigations in loss prevention case management tool. Partner with field and supply chain, eCommerce and omni-channel loss prevention team to execute various external investigations including follow-up and resolution. Stay updated on nationwide ORC patterns and trends Generates case management system (LPMS) investigative files for personal handling, delegation to ORC and Field Loss Prevention team, and follow up Utilizes the Wicklander-Zulawski interview method (telephone/in-person) to conduct internal interviews (where necessary) Leverage vendor gift card software (Client Line) to investigate, track, and devalue fraudulent gift cards as a result of ORC investigation. Communicates ORC investigation findings to respective Loss Prevention, Human Resources, and Operations personnel for case resolution as directed by the Director, Loss Prevention - ORC Coordinate complex investigations, including those initiated through Legal, Guest Services and Social Media sources Collaborates with internal partners to assist with addressing process breakdowns that generate losses to the company Provide feedback and subject matter expertise on enterprise fraud issues Supports eCommerce Loss Prevention team with omni channel (BOPIS) investigations as it relates to ORC Execute investigative research escalations received from the executive leadership Identify new loss prevention and ORC case tools Participate and represent the company during various ORC meetings Requirements JOB REQUIREMENTS An undergraduate degree in a related field Minimum of 5-10 years of relevant work experience Solid understanding of retail Loss Prevention exception-based reporting Knowledge of Micros Retail POS, retail loyalty programs, remote video technology, and omni channel retail is required Experience investigating/resolving complex retail fraud trends Wicklander & Zulawski certification and CFI a plus Proficiency in Microsoft Excel, Word and PowerPoint to communicate information in concise, detailed and accurate fashion Analytical report development skills necessary to interpret data and present it in digestible summary conclusion formats Must be able to work independently, multi-task, and prioritize time sensitive deadlines Must be able to conduct training sessions 1:1 and before groups WORKING CONDITIONS Normal office demands plus some nights and weekends Must be able to travel regularly in-town and must be able to travel out-of-town occasionally to attend training sessions and industry conferences Corporate Office environment
Ulta Beauty Bartlesville, OK, USA
Jan 10, 2020
As a Hairstylist, you bring beautiful possibilities to life for guests while owning your career success with the potential of u p to 70% commission on services performed for the week*, paid medical, dental and vision and paid time off . Through provided and paid for education you will deliver the most up-to-date trends with a best-in-class experience to guests. You impact customers? total looks by delivering quality technical service while building a client base through referrals, having access to a waiting room of 28+ million guests and utilizing promotional materials available. We invite you to bring your skills, experience and talents to be part of something BEAUTIFUL by applying today!? What You?ll Bring ? ?? ? ? ? ?Cosmetology license, with or without relevant work experience.? ?? ? ? ? ?Proficiency with latest salon techniques.? ?? ? ? ? ?Proficiency with use of equipment needed to perform technical work.? ?? ? ? ? ?Developed communication skills.? ?? ? ? ? ?Ability to work independently and as part of a team.? ?? ? ? ? ?Ability to build and maintain strong customer relationships.? What You?ll Do? ?? ? ? ? ?Consult with guests on their hair needs, recommending professional hair care services and products.? ?? ? ? ? ?Acknowledge and greet all guests and offer friendly, prompt, and courteous service.? ?? ? ? ? ?Utilize product prescriptions sheets to prescribe professional salon products to salon guests.? ?? ? ? ? ?Meet or exceed all individual sales and productivity goals.? ?? ? ? ? ?Attend all mandatory educations events and workshops.? ?? ? ? ? ?Assist in store duties (e.g., filling Salon retail displays and shelves.)? ?? ? ? ? ?Adhere to Ulta Beauty Salon standards for guest service and cleanliness.? ?? ? ? ? ?Adhere to salon dress code.? Other? ?? ? ? ? ?Must be 18 years to apply. ? ?? ? ? ? ?On a regular basis, requires the ability to walk.? ?? ? ? ? ?On a regular basis, requires the ability to reach with hands and arms.? ?? ? ? ? ?On a regular basis, requires the ability to stand for a minimum of 4 hours.? ?? ? ? ? ?On a regular basis, requires the ability to lift and/or move 50 lbs.? ?? ? ? ? ?On an occasional basis, requires the ability to climb a ladder and balance.? ?? ? ? ? ?On a frequent basis, requires the ability to stoop, kneel and crouch.? ? * California stores (ONLY): Ulta Beauty Salon associates earn their base hourly rate for all hours worked and can earn up to 50-60% commission on services performed for the week.? ? For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.? ? We invite you to submit your application as we may have positions open now or in the near future, depending on current business needs.?
Ulta Beauty Issaquah, WA, USA
Jan 10, 2020
As a Hairstylist, you bring beautiful possibilities to life for guests while owning your career success with the potential of u p to 70% commission on services performed for the week*, paid medical, dental and vision and paid time off . Through provided and paid for education you will deliver the most up-to-date trends with a best-in-class experience to guests. You impact customers? total looks by delivering quality technical service while building a client base through referrals, having access to a waiting room of 28+ million guests and utilizing promotional materials available. We invite you to bring your skills, experience and talents to be part of something BEAUTIFUL by applying today!? What You?ll Bring ? ?? ? ? ? ?Cosmetology license, with or without relevant work experience.? ?? ? ? ? ?Proficiency with latest salon techniques.? ?? ? ? ? ?Proficiency with use of equipment needed to perform technical work.? ?? ? ? ? ?Developed communication skills.? ?? ? ? ? ?Ability to work independently and as part of a team.? ?? ? ? ? ?Ability to build and maintain strong customer relationships.? What You?ll Do? ?? ? ? ? ?Consult with guests on their hair needs, recommending professional hair care services and products.? ?? ? ? ? ?Acknowledge and greet all guests and offer friendly, prompt, and courteous service.? ?? ? ? ? ?Utilize product prescriptions sheets to prescribe professional salon products to salon guests.? ?? ? ? ? ?Meet or exceed all individual sales and productivity goals.? ?? ? ? ? ?Attend all mandatory educations events and workshops.? ?? ? ? ? ?Assist in store duties (e.g., filling Salon retail displays and shelves.)? ?? ? ? ? ?Adhere to Ulta Beauty Salon standards for guest service and cleanliness.? ?? ? ? ? ?Adhere to salon dress code.? Other? ?? ? ? ? ?Must be 18 years to apply. ? ?? ? ? ? ?On a regular basis, requires the ability to walk.? ?? ? ? ? ?On a regular basis, requires the ability to reach with hands and arms.? ?? ? ? ? ?On a regular basis, requires the ability to stand for a minimum of 4 hours.? ?? ? ? ? ?On a regular basis, requires the ability to lift and/or move 50 lbs.? ?? ? ? ? ?On an occasional basis, requires the ability to climb a ladder and balance.? ?? ? ? ? ?On a frequent basis, requires the ability to stoop, kneel and crouch.? ? * California stores (ONLY): Ulta Beauty Salon associates earn their base hourly rate for all hours worked and can earn up to 50-60% commission on services performed for the week.? ? For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.? ? We invite you to submit your application as we may have positions open now or in the near future, depending on current business needs.?
Ulta Beauty Fayetteville, AR, USA
Jan 10, 2020
As a Hairstylist, you bring beautiful possibilities to life for guests while owning your career success with the potential of u p to 70% commission on services performed for the week*, paid medical, dental and vision and paid time off . Through provided and paid for education you will deliver the most up-to-date trends with a best-in-class experience to guests. You impact customers? total looks by delivering quality technical service while building a client base through referrals, having access to a waiting room of 28+ million guests and utilizing promotional materials available. We invite you to bring your skills, experience and talents to be part of something BEAUTIFUL by applying today!? What You?ll Bring ? ?? ? ? ? ?Cosmetology license, with or without relevant work experience.? ?? ? ? ? ?Proficiency with latest salon techniques.? ?? ? ? ? ?Proficiency with use of equipment needed to perform technical work.? ?? ? ? ? ?Developed communication skills.? ?? ? ? ? ?Ability to work independently and as part of a team.? ?? ? ? ? ?Ability to build and maintain strong customer relationships.? What You?ll Do? ?? ? ? ? ?Consult with guests on their hair needs, recommending professional hair care services and products.? ?? ? ? ? ?Acknowledge and greet all guests and offer friendly, prompt, and courteous service.? ?? ? ? ? ?Utilize product prescriptions sheets to prescribe professional salon products to salon guests.? ?? ? ? ? ?Meet or exceed all individual sales and productivity goals.? ?? ? ? ? ?Attend all mandatory educations events and workshops.? ?? ? ? ? ?Assist in store duties (e.g., filling Salon retail displays and shelves.)? ?? ? ? ? ?Adhere to Ulta Beauty Salon standards for guest service and cleanliness.? ?? ? ? ? ?Adhere to salon dress code.? Other? ?? ? ? ? ?Must be 18 years to apply. ? ?? ? ? ? ?On a regular basis, requires the ability to walk.? ?? ? ? ? ?On a regular basis, requires the ability to reach with hands and arms.? ?? ? ? ? ?On a regular basis, requires the ability to stand for a minimum of 4 hours.? ?? ? ? ? ?On a regular basis, requires the ability to lift and/or move 50 lbs.? ?? ? ? ? ?On an occasional basis, requires the ability to climb a ladder and balance.? ?? ? ? ? ?On a frequent basis, requires the ability to stoop, kneel and crouch.? ? * California stores (ONLY): Ulta Beauty Salon associates earn their base hourly rate for all hours worked and can earn up to 50-60% commission on services performed for the week.? ? For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.? ? We invite you to submit your application as we may have positions open now or in the near future, depending on current business needs.?
Ulta Beauty Summerville, SC, USA
Jan 10, 2020
The Assistant Salon Manager is responsible for assisting the Salon Manager with meeting or exceeding salon and pro-hair sales budget through staff recruiting and productivity development; salon service promotions; and salon service demonstrations.? Responsible for assisting in creatin g an environment that maintains and exceeds standards of excellence in Guest Service, client retention skills, staff technical proficiency, and professional hair care recommendations.? Use your skills, experience & talents to be part of something BEAUTIFUL! ?As an Assistant Salon Manager you will perform the following essential functions? Assists with meeting or exceeding salon service revenue and pro hair retail revenue goals. Assists with ensuring all internal/external product training classes are attended. Responsible for assisting the Salon Manager with meeting or exceeding all ca tegory and salon personnel productivity standards. Coaches salon team to increase productivity through weekly goal setting, monthly mini-review meetings and annual performance appraisals. Ensures that entire salon team conducts each segment of a Client visit courteously, efficiently, and in accordance with the established client retention procedures. Assists with the development of weekly and monthly salon promotions and events to build the salon business. Assists the Salon Manager with the analysis of salon sales, expenses and trends utilizing Pro Salon System reports, on a monthly basis. Maintains an adequate stock of salon inventory and ensures inventory control of supplies by placing a monthly salon order utilizing the Salon Order form, checkin g in the order and submitting a discrepancy form when required. Responsible for assisting the Salon Manager with salon administrative duties. Responsible for assisting the Salon Manager with the management of all salon personnel including (but not limi ted to) recruitment, training, product knowledge and skills development, loss prevention knowledge, performance management, safety, recognition, and legal compliance. ? Experience we are looking for? Undergraduate degree, 4 yrs. relevant work experience or equivalent combination of education and relevant work experience. 3 yrs. salon management experience (management license, as required by state law). Demonstrates strong competency in salon sales, products and service. Demonstrated knowledge of State board of Cosmetologists? regulations and hiring requirements. Strong written and oral communication skills. Ability to work in a fast-paced environment. Ability to foster a productive team environment. Other On a regular basis, requires the ability to walk. On a regular basis, requires the ability to reach with hands and arms. On a regular basis, requires the ability to stand for a minimum of 4 hours. On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and balance. On a frequent basis, requires the ability to stoop, kneel and crouch . ? *LI-DNP