Ulta Beauty

Ulta Beauty Fort Myers, FL, USA
Dec 08, 2019
Full time
The Retail Sales Manager (RSM) is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth within the mass category (including color cosmetics, skincare, sun care, bath, beauty tools, haircare, and the Ulta Beauty brand). The RSM leads a team of Beauty Advisors and is accountable for all aspects of the mass business, including sales, service, and operational process. This leader drives his/her business through a focus on performance (sales and in-store events), people (guest service and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach extensive product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The RSM is a champion of Ulta Beauty s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to mass category sales, service, and operational excellence. Plan and execute in-store events that deliver an unrivaled guest experience while delivering on sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and driving guest loyalty. Review and interpret financial and operational reporting regularly, including store visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop associates using company programs, tools, and resources. Create an environment that inspires and encourages the growth and engagement of associates. Establish professional brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. Promote a culture of service excellence amongst the leadership team by sharing best practices, establishing priorities, and providing support. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards. Use the company s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. Use the company s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Bachelor s degree is preferred Experience 2-3+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis #LI-DNP Associated topics: cajero, cashier, courtesy, customer experience representative, customer service, customer service associate, sell, seller, service representative, venta
Ulta Beauty Grand Rapids, MI, USA
Dec 08, 2019
Full time
GENERAL SUMMARY & SCOPE The Salon Manager (SM) is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services. The SM leads a team of designers and is accountable for all aspects of the services business, including service sales, guest satisfaction, and operational process. This leader drives his/her business through a focus on performance (service sales and in-store events), people (guest satisfaction and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach service technique and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The SM is a champion of Ulta Beauty s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to services sales and operational excellence. Execute salon events that deliver an unrivaled guest experience while delivering on services sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and coaching to the behaviors of the Ulta Beauty at your Service program while additionally driving guest loyalty. Review and interpret financial and operational reporting regularly, including salon visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop designers using company programs, tools, and resources. Execute monthly Empower Hour meetings with designers Create an environment that inspires and encourages the growth and engagement of designers and ensure all designers are attending Ulta Beauty training programs and classes Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on service sales goals. Promote a culture of service excellence amongst the leadership team and cross functional service partners by sharing best practices, establishing priorities, and providing support in other service areas. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards Be knowledgeable of, and ensure compliance to Infection Control Policy Use the company s scheduling tool as directed to create and adjust schedules that support service sales growth Manage salon supply inventory, including ordering product, managing orders within allocated budget and ensuring products necessary for services are on hand Use the company s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Cosmetology school graduate Ability to work behind the chair up to 60% of the time Experience 5 years relevant work experience or equivalent combination of education and work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Advanced competency in salon sales, product and services Demonstrated knowledge of State Board of Cosmetologists regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Cosmetology license 2 years salon management experience, management license as required by state law Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-HR1 Associated topics: colorist, cosmetologist, embalming, facial threader, manicurist, manicurista, shampoo, skin care, technician, threader
Ulta Beauty Issaquah, WA, USA
Dec 08, 2019
As a Hairstylist, you bring beautiful possibilities to life for guests while owning your career success with the potential of u p to 70% commission on services performed for the week*, paid medical, dental and vision and paid time off . Through provided and paid for education you will deliver the most up-to-date trends with a best-in-class experience to guests. You impact customers? total looks by delivering quality technical service while building a client base through referrals, having access to a waiting room of 28+ million guests and utilizing promotional materials available. We invite you to bring your skills, experience and talents to be part of something BEAUTIFUL by applying today!? What You?ll Bring ? ?? ? ? ? ?Cosmetology license, with or without relevant work experience.? ?? ? ? ? ?Proficiency with latest salon techniques.? ?? ? ? ? ?Proficiency with use of equipment needed to perform technical work.? ?? ? ? ? ?Developed communication skills.? ?? ? ? ? ?Ability to work independently and as part of a team.? ?? ? ? ? ?Ability to build and maintain strong customer relationships.? What You?ll Do? ?? ? ? ? ?Consult with guests on their hair needs, recommending professional hair care services and products.? ?? ? ? ? ?Acknowledge and greet all guests and offer friendly, prompt, and courteous service.? ?? ? ? ? ?Utilize product prescriptions sheets to prescribe professional salon products to salon guests.? ?? ? ? ? ?Meet or exceed all individual sales and productivity goals.? ?? ? ? ? ?Attend all mandatory educations events and workshops.? ?? ? ? ? ?Assist in store duties (e.g., filling Salon retail displays and shelves.)? ?? ? ? ? ?Adhere to Ulta Beauty Salon standards for guest service and cleanliness.? ?? ? ? ? ?Adhere to salon dress code.? Other? ?? ? ? ? ?Must be 18 years to apply. ? ?? ? ? ? ?On a regular basis, requires the ability to walk.? ?? ? ? ? ?On a regular basis, requires the ability to reach with hands and arms.? ?? ? ? ? ?On a regular basis, requires the ability to stand for a minimum of 4 hours.? ?? ? ? ? ?On a regular basis, requires the ability to lift and/or move 50 lbs.? ?? ? ? ? ?On an occasional basis, requires the ability to climb a ladder and balance.? ?? ? ? ? ?On a frequent basis, requires the ability to stoop, kneel and crouch.? ? * California stores (ONLY): Ulta Beauty Salon associates earn their base hourly rate for all hours worked and can earn up to 50-60% commission on services performed for the week.? ? For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.? ? We invite you to submit your application as we may have positions open now or in the near future, depending on current business needs.?
Ulta Beauty Santa Fe, NM, USA
Dec 08, 2019
Full time
GENERAL SUMMARY & SCOPE The Salon Manager (SM) is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services. The SM leads a team of designers and is accountable for all aspects of the services business, including service sales, guest satisfaction, and operational process. This leader drives his/her business through a focus on performance (service sales and in-store events), people (guest satisfaction and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach service technique and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The SM is a champion of Ulta Beauty s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to services sales and operational excellence. Execute salon events that deliver an unrivaled guest experience while delivering on services sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and coaching to the behaviors of the Ulta Beauty at your Service program while additionally driving guest loyalty. Review and interpret financial and operational reporting regularly, including salon visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop designers using company programs, tools, and resources. Execute monthly Empower Hour meetings with designers Create an environment that inspires and encourages the growth and engagement of designers and ensure all designers are attending Ulta Beauty training programs and classes Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on service sales goals. Promote a culture of service excellence amongst the leadership team and cross functional service partners by sharing best practices, establishing priorities, and providing support in other service areas. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards Be knowledgeable of, and ensure compliance to Infection Control Policy Use the company s scheduling tool as directed to create and adjust schedules that support service sales growth Manage salon supply inventory, including ordering product, managing orders within allocated budget and ensuring products necessary for services are on hand Use the company s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Cosmetology school graduate Ability to work behind the chair up to 60% of the time Experience 5 years relevant work experience or equivalent combination of education and work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Advanced competency in salon sales, product and services Demonstrated knowledge of State Board of Cosmetologists regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Cosmetology license 2 years salon management experience, management license as required by state law Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Ulta Beauty Fayetteville, AR, USA
Dec 08, 2019
As a Hairstylist, you bring beautiful possibilities to life for guests while owning your career success with the potential of u p to 70% commission on services performed for the week*, paid medical, dental and vision and paid time off . Through provided and paid for education you will deliver the most up-to-date trends with a best-in-class experience to guests. You impact customers? total looks by delivering quality technical service while building a client base through referrals, having access to a waiting room of 28+ million guests and utilizing promotional materials available. We invite you to bring your skills, experience and talents to be part of something BEAUTIFUL by applying today!? What You?ll Bring ? ?? ? ? ? ?Cosmetology license, with or without relevant work experience.? ?? ? ? ? ?Proficiency with latest salon techniques.? ?? ? ? ? ?Proficiency with use of equipment needed to perform technical work.? ?? ? ? ? ?Developed communication skills.? ?? ? ? ? ?Ability to work independently and as part of a team.? ?? ? ? ? ?Ability to build and maintain strong customer relationships.? What You?ll Do? ?? ? ? ? ?Consult with guests on their hair needs, recommending professional hair care services and products.? ?? ? ? ? ?Acknowledge and greet all guests and offer friendly, prompt, and courteous service.? ?? ? ? ? ?Utilize product prescriptions sheets to prescribe professional salon products to salon guests.? ?? ? ? ? ?Meet or exceed all individual sales and productivity goals.? ?? ? ? ? ?Attend all mandatory educations events and workshops.? ?? ? ? ? ?Assist in store duties (e.g., filling Salon retail displays and shelves.)? ?? ? ? ? ?Adhere to Ulta Beauty Salon standards for guest service and cleanliness.? ?? ? ? ? ?Adhere to salon dress code.? Other? ?? ? ? ? ?Must be 18 years to apply. ? ?? ? ? ? ?On a regular basis, requires the ability to walk.? ?? ? ? ? ?On a regular basis, requires the ability to reach with hands and arms.? ?? ? ? ? ?On a regular basis, requires the ability to stand for a minimum of 4 hours.? ?? ? ? ? ?On a regular basis, requires the ability to lift and/or move 50 lbs.? ?? ? ? ? ?On an occasional basis, requires the ability to climb a ladder and balance.? ?? ? ? ? ?On a frequent basis, requires the ability to stoop, kneel and crouch.? ? * California stores (ONLY): Ulta Beauty Salon associates earn their base hourly rate for all hours worked and can earn up to 50-60% commission on services performed for the week.? ? For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.? ? We invite you to submit your application as we may have positions open now or in the near future, depending on current business needs.?
Ulta Beauty Pasadena, CA, USA
Dec 08, 2019
Full time
GENERAL SUMMARY & SCOPE The Salon Manager (SM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services. The SM leads a team of designers and is accountable for all aspects of the services business, including service sales, guest satisfaction, and operational process. This leader drives his/her business through a focus on performance (service sales and in-store events), people (guest satisfaction and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach service technique and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The SM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to services sales and operational excellence. Execute salon events that deliver an unrivaled guest experience while delivering on services sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and coaching to the behaviors of the Ulta Beauty at your Service program while additionally driving guest loyalty. Review and interpret financial and operational reporting regularly, including salon visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop designers using company programs, tools, and resources. Execute monthly Empower Hour meetings with designers Create an environment that inspires and encourages the growth and engagement of designers and ensure all designers are attending Ulta Beauty training programs and classes Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on service sales goals. Promote a culture of service excellence amongst the leadership team and cross functional service partners by sharing best practices, establishing priorities, and providing support in other service areas. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards Be knowledgeable of, and ensure compliance to Infection Control Policy Use the company's scheduling tool as directed to create and adjust schedules that support service sales growth Manage salon supply inventory, including ordering product, managing orders within allocated budget and ensuring products necessary for services are on hand Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Cosmetology school graduate Ability to work behind the chair up to 60% of the time Experience 5 years relevant work experience or equivalent combination of education and work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Advanced competency in salon sales, product and services Demonstrated knowledge of State Board of Cosmetologists regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Cosmetology license 2 years salon management experience, management license as required by state law Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction record #LI-KT1
Ulta Beauty Las Vegas, NV, USA
Dec 08, 2019
Full time
Responsible for meeting or exceeding salon service and pro-hair sales budget through staff recruiting and productivity development; salon service promotions; and salon service demonstrations. Responsible for creating an environment that maintains and exceeds standards of excellence in Guest Service, client retention skills, staff technical proficiency, and professional hair care recommenda tions. Primary contact for all salon personnel. Use your skills, experience & talents to be part of something BEAUTIFUL! As a Salon Manager you will perform the following essential functions… Meets or exceeds salon financial metrics including; service revenue, average ticket, guest count, guest retention, rebooking, skin treatments, pro hair retail revenue, retention/turnover and contribution goals Demonstrates business acumen, with an understanding of key business drivers and can identify opportunities for growth with in own location especially payroll management, staffing for growth, average ticket and rebooking. Responsible for performing hair services on guests. Time behind the chair based on business need. Demonstrates high standards for customer service and salon image standards, internal candidates would exemplify ULTA standards and consistently deliver ULTA Experience service model. Responsible for the management of all salon personnel including (but not limited to) recruitment, training, product knowledge and skills development, loss prevention knowledge, performance management, safety, recognition, and legal compliance. Leads through growing people and their productivity, has clear vision of individual team member and/or personal goals. Has demonstrated coaching and mentoring skills and can verbalize the steps taken to achieve those goals. Internally, has participated in Salon Professional Development meetings; can identify when coaching vs. mentoring is needed and has personally achieved a level jump. Can articulate the behaviors that moved them through the level jump. This would be demonstrated by increased associate productivity, clear measurable goals, monthly SPDMs and annual performance appraisals. Analyzes on a weekly/monthly basis the salon sales, expenses and trends, utilizing ShortCuts System reports, with the General Manager/District Manager to determine ongoing standards for weekly revenue goals, staff productivity goals, average ticket goals, and customer retention goals. Responsible for taking business goals and developing a quarterly plan of action, with clear steps and measurements and consistently execute to deliver expected results. Responsible for identifying the skill development needed for each salon professional and determining the right resource, including themselves, to develop the skill. Place and check in supply orders timely and within budget; while ensuring not to run out of needed supplies to services guests. Conducts verbal and technical interviews, talent selection per ULTA guidelines. Ensures all internal/external technical product training classes are attended. Experience we are looking for… Cosmetology school graduate, 5 yrs. relevant work experience or equivalent combination of education and relevant work experience. Cosmetology license, as required by state law. 2 yrs. salon management experience, (management license, as required by state law). Demonstrates advanced competency in salon sales, products and service. Demonstrated knowledge of State board of Cosmetologists' regulations and hiring requirements. Exceptional written and oral communication skills. Ability to work in a fast-paced environment. Ability to build a strong and productive team environment. Other On a regular basis, requires the ability to walk. On a regular basis, requires the ability to reach with hands and arms. On a regular basis, requires the ability to stand for a minimum of 4 hours. On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and balance. On a frequent basis, requires the ability to stoop, kneel and crouch. *LI-SS1
Ulta Beauty McDonough, GA, USA
Dec 08, 2019
Full time
GENERAL SUMMARY & SCOPE The Salon Manager (SM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services. The SM leads a team of designers and is accountable for all aspects of the services business, including service sales, guest satisfaction, and operational process. This leader drives his/her business through a focus on performance (service sales and in-store events), people (guest satisfaction and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach service technique and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The SM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to services sales and operational excellence. Execute salon events that deliver an unrivaled guest experience while delivering on services sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and coaching to the behaviors of the Ulta Beauty at your Service program while additionally driving guest loyalty. Review and interpret financial and operational reporting regularly, including salon visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop designers using company programs, tools, and resources. Execute monthly Empower Hour meetings with designers Create an environment that inspires and encourages the growth and engagement of designers and ensure all designers are attending Ulta Beauty training programs and classes Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on service sales goals. Promote a culture of service excellence amongst the leadership team and cross functional service partners by sharing best practices, establishing priorities, and providing support in other service areas. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards Be knowledgeable of, and ensure compliance to Infection Control Policy Use the company's scheduling tool as directed to create and adjust schedules that support service sales growth Manage salon supply inventory, including ordering product, managing orders within allocated budget and ensuring products necessary for services are on hand Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Cosmetology school graduate Ability to work behind the chair up to 60% of the time Experience 5 years relevant work experience or equivalent combination of education and work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Advanced competency in salon sales, product and services Demonstrated knowledge of State Board of Cosmetologists regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Cosmetology license 2 years salon management experience, management license as required by state law Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis #LI-AS1
Ulta Beauty Stafford, VA 22554, USA
Dec 07, 2019
Full time
GENERAL SUMMARY & SCOPE The Salon Manager (SM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services. The SM leads a team of designers and is accountable for all aspects of the services business, including service sales, guest satisfaction, and operational process. This leader drives his/her business through a focus on performance (service sales and in-store events), people (guest satisfaction and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach service technique and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The SM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to services sales and operational excellence. Execute salon events that deliver an unrivaled guest experience while delivering on services sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and coaching to the behaviors of the Ulta Beauty at your Service program while additionally driving guest loyalty. Review and interpret financial and operational reporting regularly, including salon visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop designers using company programs, tools, and resources. Execute monthly Empower Hour meetings with designers Create an environment that inspires and encourages the growth and engagement of designers and ensure all designers are attending Ulta Beauty training programs and classes Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on service sales goals. Promote a culture of service excellence amongst the leadership team and cross functional service partners by sharing best practices, establishing priorities, and providing support in other service areas. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards Be knowledgeable of, and ensure compliance to Infection Control Policy Use the company's scheduling tool as directed to create and adjust schedules that support service sales growth Manage salon supply inventory, including ordering product, managing orders within allocated budget and ensuring products necessary for services are on hand Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. #LI-LN1 Education Cosmetology school graduate Ability to work behind the chair up to 60% of the time Experience 5 years relevant work experience or equivalent combination of education and work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Advanced competency in salon sales, product and services Demonstrated knowledge of State Board of Cosmetologists regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Cosmetology license 2 years salon management experience, management license as required by state law Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Ulta Beauty Northridge, Los Angeles, CA, USA
Dec 07, 2019
Full time
GENERAL SUMMARY & SCOPE The Salon Manager (SM) is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services. The SM leads a team of designers and is accountable for all aspects of the services business, including service sales, guest satisfaction, and operational process. This leader drives his/her business through a focus on performance (service sales and in-store events), people (guest satisfaction and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach service technique and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The SM is a champion of Ulta Beauty s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to services sales and operational excellence. Execute salon events that deliver an unrivaled guest experience while delivering on services sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and coaching to the behaviors of the Ulta Beauty at your Service program while additionally driving guest loyalty. Review and interpret financial and operational reporting regularly, including salon visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop designers using company programs, tools, and resources. Execute monthly Empower Hour meetings with designers Create an environment that inspires and encourages the growth and engagement of designers and ensure all designers are attending Ulta Beauty training programs and classes Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on service sales goals. Promote a culture of service excellence amongst the leadership team and cross functional service partners by sharing best practices, establishing priorities, and providing support in other service areas. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards Be knowledgeable of, and ensure compliance to Infection Control Policy Use the company s scheduling tool as directed to create and adjust schedules that support service sales growth Manage salon supply inventory, including ordering product, managing orders within allocated budget and ensuring products necessary for services are on hand Use the company s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Cosmetology school graduate Ability to work behind the chair up to 60% of the time Experience 5 years relevant work experience or equivalent combination of education and work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Advanced competency in salon sales, product and services Demonstrated knowledge of State Board of Cosmetologists regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Cosmetology license 2 years salon management experience, management license as required by state law Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-KT1
Ulta Beauty Santa Maria, CA, USA
Dec 07, 2019
Full time
The General Manager (GM) is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth. The GM leads a team of 4-5 department managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives his/her business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The GM is a champion of Ulta Beauty s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to total store sales, profitability, and operational excellence. Forecast and adjust payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and driving guest loyalty. Review and interpret financial and operational reporting regularly, including store visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop direct reports using company programs, tools, and resources. Create an environment that inspires and encourages the growth and engagement of associates. Model a culture of open communication by sharing enterprise strategy and corporate messaging to associates. Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards. Use the company s scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives. Use the company s task management tool as directed to prioritize the execution of store workload, ensuring full leadership adoption and compliance with company policy. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Bachelor s degree is preferred Experience 3-5+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings and conferences (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-KT1 Associated topics: assistant manager, assistant store manager, co manager, leader, major gift officer, manager retail, retail store manager, sales lead, shift supervisor, store supervisor
Ulta Beauty Schaumburg, IL, USA
Dec 07, 2019
Full time
GENERAL SUMMARY & SCOPE The Salon Manager (SM) is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services. The SM leads a team of designers and is accountable for all aspects of the services business, including service sales, guest satisfaction, and operational process. This leader drives his/her business through a focus on performance (service sales and in-store events), people (guest satisfaction and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach service technique and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The SM is a champion of Ulta Beauty s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to services sales and operational excellence. Execute salon events that deliver an unrivaled guest experience while delivering on services sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and coaching to the behaviors of the Ulta Beauty at your Service program while additionally driving guest loyalty. Review and interpret financial and operational reporting regularly, including salon visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop designers using company programs, tools, and resources. Execute monthly Empower Hour meetings with designers Create an environment that inspires and encourages the growth and engagement of designers and ensure all designers are attending Ulta Beauty training programs and classes Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on service sales goals. Promote a culture of service excellence amongst the leadership team and cross functional service partners by sharing best practices, establishing priorities, and providing support in other service areas. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards Be knowledgeable of, and ensure compliance to Infection Control Policy Use the company s scheduling tool as directed to create and adjust schedules that support service sales growth Manage salon supply inventory, including ordering product, managing orders within allocated budget and ensuring products necessary for services are on hand Use the company s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Cosmetology school graduate Ability to work behind the chair up to 60% of the time Experience 5 years relevant work experience or equivalent combination of education and work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Advanced competency in salon sales, product and services Demonstrated knowledge of State Board of Cosmetologists regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Cosmetology license 2 years salon management experience, management license as required by state law Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-DA1 Associated topics: body, embalming, esteticista, estilista, hair, lash, luxury, makeup artist, skin, skin care
Ulta Beauty San Luis Obispo, CA, USA
Dec 07, 2019
Full time
GENERAL SUMMARY & SCOPE The Salon Manager (SM) is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services. The SM leads a team of designers and is accountable for all aspects of the services business, including service sales, guest satisfaction, and operational process. This leader drives his/her business through a focus on performance (service sales and in-store events), people (guest satisfaction and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach service technique and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The SM is a champion of Ulta Beauty s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to services sales and operational excellence. Execute salon events that deliver an unrivaled guest experience while delivering on services sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and coaching to the behaviors of the Ulta Beauty at your Service program while additionally driving guest loyalty. Review and interpret financial and operational reporting regularly, including salon visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop designers using company programs, tools, and resources. Execute monthly Empower Hour meetings with designers Create an environment that inspires and encourages the growth and engagement of designers and ensure all designers are attending Ulta Beauty training programs and classes Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on service sales goals. Promote a culture of service excellence amongst the leadership team and cross functional service partners by sharing best practices, establishing priorities, and providing support in other service areas. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards Be knowledgeable of, and ensure compliance to Infection Control Policy Use the company s scheduling tool as directed to create and adjust schedules that support service sales growth Manage salon supply inventory, including ordering product, managing orders within allocated budget and ensuring products necessary for services are on hand Use the company s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Cosmetology school graduate Ability to work behind the chair up to 60% of the time Experience 5 years relevant work experience or equivalent combination of education and work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Advanced competency in salon sales, product and services Demonstrated knowledge of State Board of Cosmetologists regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Cosmetology license 2 years salon management experience, management license as required by state law Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-KT1
Ulta Beauty Carson City, NV, USA
Dec 07, 2019
Full time
Responsible for meeting or exceeding salon service and pro-hair sales budget through staff recruiting and productivity development; salon service promotions; and salon service demonstrations. Responsible for creating an environment that maintains and exceeds standards of excellence in Guest Service, client retention skills, staff technical proficiency, and professional hair care recommenda tions. Primary contact for all salon personnel. Use your skills, experience & talents to be part of something BEAUTIFUL! As a Salon Manager you will perform the following essential functions Meets or exceeds salon financial metrics including; service revenue, average ticket, guest count, guest retention, rebooking, skin treatments, pro hair retail revenue, retention/turnover and contribution goals Demonstrates business acumen, with an understanding of key business drivers and can identify opportunities for growth with in own location especially payroll management, staffing for growth, average ticket and rebooking. Responsible for performing hair services on guests. Time behind the chair based on business need. Demonstrates high standards for customer service and salon image standards, internal candidates would exemplify ULTA standards and consistently deliver ULTA Experience service model. Responsible for the management of all salon personnel including (but not limited to) recruitment, training, product knowledge and skills development, loss prevention knowledge, performance management, safety, recognition, and legal compliance. Leads through growing people and their productivity, has clear vision of individual team member and/or personal goals. Has demonstrated coaching and mentoring skills and can verbalize the steps taken to achieve those goals. Internally, has participated in Salon Professional Development meetings; can identify when coaching vs. mentoring is needed and has personally achieved a level jump. Can articulate the behaviors that moved them through the level jump. This would be demonstrated by increased associate productivity, clear measurable goals, monthly SPDMs and annual performance appraisals. Analyzes on a weekly/monthly basis the salon sales, expenses and trends, utilizing ShortCuts System reports, with the General Manager/District Manager to determine ongoing standards for weekly revenue goals, staff productivity goals, average ticket goals, and customer retention goals. Responsible for taking business goals and developing a quarterly plan of action, with clear steps and measurements and consistently execute to deliver expected results. Responsible for identifying the skill development needed for each salon professional and determining the right resource, including themselves, to develop the skill. Place and check in supply orders timely and within budget; while ensuring not to run out of needed supplies to services guests. Conducts verbal and technical interviews, talent selection per ULTA guidelines. Ensures all internal/external technical product training classes are attended. Experience we are looking for Cosmetology school graduate, 5 yrs. relevant work experience or equivalent combination of education and relevant work experience. Cosmetology license, as required by state law. 2 yrs. salon management experience, (management license, as required by state law). Demonstrates advanced competency in salon sales, products and service. Demonstrated knowledge of State board of Cosmetologists regulations and hiring requirements. Exceptional written and oral communication skills. Ability to work in a fast-paced environment. Ability to build a strong and productive team environment. Other On a regular basis, requires the ability to walk. On a regular basis, requires the ability to reach with hands and arms. On a regular basis, requires the ability to stand for a minimum of 4 hours. On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and balance. On a frequent basis, requires the ability to stoop, kneel and crouch. *LI-SS1
Ulta Beauty Fort Myers, FL, USA
Dec 07, 2019
Full time
The Prestige Sales Manager (PSM) is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth within the prestige category (high-end beauty including color cosmetics, skincare, and fragrance). The PSM leads a team of Prestige Beauty Advisors and Boutique Leads and is accountable for all aspects of the prestige business, including sales, service, and operational process. This leader drives his/her business through a focus on performance (sales and in-store events), people (guest service and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach extensive product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The PSM is a champion of Ulta Beauty s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to prestige category sales, service, and operational excellence. Plan and execute in-store events that deliver an unrivaled guest experience while delivering on sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and driving guest loyalty. Review and interpret financial and operational reporting regularly, including store visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop associates using company programs, tools, and resources. Create an environment that inspires and encourages the growth and engagement of associates. Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. Promote a culture of service excellence amongst the leadership team by sharing best practices, establishing priorities, and providing support. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards. Use the company s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. Use the company s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Bachelor s degree is preferred Experience 2-3+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis #LI-DNP Associated topics: account coordinator, account executive, buyer, costume, counter, manner, outlet, retail, retail sales associate, sales associates
Ulta Beauty Roseburg, OR, USA
Dec 07, 2019
Full time
The Retail Operations Manager (ROM) is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth. The ROM leads a team of task associates, including a key-holding supervisor, and is accountable for all aspects of managing the operations of a retail store, inclusive of inventory-related processes, merchandise resets, visual ad sets, and pricing compliance. This leader drives his/her business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures). This position requires a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The ROM is a champion of Ulta Beauty s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to total store sales, inventory, and operational excellence. Forecast and adjust payroll to maximize productivity and complete task workload (e.g., shipment, planogram, inventory, and ad set processes) on time, and within the payroll budget. Build a team that embodies the Ulta Beauty brand by delivering exceptional service through the execution of tasks that drive product availability, newness, and the option for a self-navigated shopping experience. Review and interpret financial and operational reporting regularly, including store visit and audit results. Identify underperforming metrics and inefficient processes, and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop associates using company programs, tools, and resources. Create an environment that inspires and encourages the growth and engagement of associates. Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment and planogram expectations. Promote a culture of operational excellence amongst the leadership team by sharing best practices, establishing priorities, and providing support. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards. Use the company s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. Use the company s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption Education Bachelor s degree is preferred Experience 2-3+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. *LI-DNP Associated topics: account, account executive, courteous, customer, customer service, sales associate, sales professional, sales representative, solicit, store
Ulta Beauty Burbank, CA, USA
Dec 07, 2019
Full time
GENERAL SUMMARY & SCOPE The Salon Manager (SM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services. The SM leads a team of designers and is accountable for all aspects of the services business, including service sales, guest satisfaction, and operational process. This leader drives his/her business through a focus on performance (service sales and in-store events), people (guest satisfaction and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach service technique and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The SM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to services sales and operational excellence. Execute salon events that deliver an unrivaled guest experience while delivering on services sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and coaching to the behaviors of the Ulta Beauty at your Service program while additionally driving guest loyalty. Review and interpret financial and operational reporting regularly, including salon visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop designers using company programs, tools, and resources. Execute monthly Empower Hour meetings with designers Create an environment that inspires and encourages the growth and engagement of designers and ensure all designers are attending Ulta Beauty training programs and classes Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on service sales goals. Promote a culture of service excellence amongst the leadership team and cross functional service partners by sharing best practices, establishing priorities, and providing support in other service areas. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards Be knowledgeable of, and ensure compliance to Infection Control Policy Use the company's scheduling tool as directed to create and adjust schedules that support service sales growth Manage salon supply inventory, including ordering product, managing orders within allocated budget and ensuring products necessary for services are on hand Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Cosmetology school graduate Ability to work behind the chair up to 60% of the time Experience 5 years relevant work experience or equivalent combination of education and work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Advanced competency in salon sales, product and services Demonstrated knowledge of State Board of Cosmetologists regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Cosmetology license 2 years salon management experience, management license as required by state law Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-KT1
Ulta Beauty Klamath Falls, OR, USA
Dec 07, 2019
Full time
The Prestige Sales Manager (PSM) is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth within the prestige category (high-end beauty including color cosmetics, skincare, and fragrance). The PSM leads a team of Prestige Beauty Advisors and Boutique Leads and is accountable for all aspects of the prestige business, including sales, service, and operational process. This leader drives his/her business through a focus on performance (sales and in-store events), people (guest service and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach extensive product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The PSM is a champion of Ulta Beauty s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to prestige category sales, service, and operational excellence. Plan and execute in-store events that deliver an unrivaled guest experience while delivering on sales and payroll goals. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and driving guest loyalty. Review and interpret financial and operational reporting regularly, including store visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop associates using company programs, tools, and resources. Create an environment that inspires and encourages the growth and engagement of associates. Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. Promote a culture of service excellence amongst the leadership team by sharing best practices, establishing priorities, and providing support. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards. Use the company s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. Use the company s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Bachelor s degree is preferred Experience 2-3+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. LI-DNP Associated topics: account coordinator, retail, retail sales, retail sales associate, sales associate, sales leader, sales representative, sample, showroom, store
Ulta Beauty Yukon, OK, USA
Dec 07, 2019
Full time
The General Manager (GM) is responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth. The GM leads a team of 4-5 department managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives his/her business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The GM is a champion of Ulta Beauty s mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance Meet or exceed goals related to total store sales, profitability, and operational excellence. Forecast and adjust payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Build a team that embodies the Ulta Beauty brand by delivering exceptional service and driving guest loyalty. Review and interpret financial and operational reporting regularly, including store visit and audit results. Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People Attract, hire, and retain a diverse team of top talent. Train, coach, and develop direct reports using company programs, tools, and resources. Create an environment that inspires and encourages the growth and engagement of associates. Model a culture of open communication by sharing enterprise strategy and corporate messaging to associates. Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction. Process Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards. Use the company s scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives. Use the company s task management tool as directed to prioritize the execution of store workload, ensuring full leadership adoption and compliance with company policy. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Support continuous improvement by implementing company programs and influencing end-user adoption. Education Bachelor s degree is preferred Experience 3-5+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend offsite meetings and conferences (may require overnight travel) WORKING CONDITIONS Continuous mobility throughout the store on a daily basis Lift and/or move up to 50 lbs. on a daily basis Stoop, kneel, and crouch on a daily basis Climb a ladder and maintain balance on a daily basis For positions located in San Francisco: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Associated topics: assistant manager, associate manager, department supervisor, director, major gifts officer, manager retail, principal, retail store manager, shift supervisor, retail management
Ulta Beauty Farmington, UT, USA
Dec 07, 2019
Full time
Responsible for meeting or exceeding salon service and pro-hair sales budget through staff recruiting and productivity development; salon service promotions; and salon service demonstrations. Responsible for creating an environment that maintains and exceeds standards of excellence in Guest Service, client retention skills, staff technical proficiency, and professional hair care recommenda tions. Primary contact for all salon personnel. Use your skills, experience & talents to be part of something BEAUTIFUL! As a Salon Manager you will perform the following essential functions Meets or exceeds salon financial metrics including; service revenue, average ticket, guest count, guest retention, rebooking, skin treatments, pro hair retail revenue, retention/turnover and contribution goals Demonstrates business acumen, with an understanding of key business drivers and can identify opportunities for growth with in own location especially payroll management, staffing for growth, average ticket and rebooking. Responsible for performing hair services on guests. Time behind the chair based on business need. Demonstrates high standards for customer service and salon image standards, internal candidates would exemplify ULTA standards and consistently deliver ULTA Experience service model. Responsible for the management of all salon personnel including (but not limited to) recruitment, training, product knowledge and skills development, loss prevention knowledge, performance management, safety, recognition, and legal compliance. Leads through growing people and their productivity, has clear vision of individual team member and/or personal goals. Has demonstrated coaching and mentoring skills and can verbalize the steps taken to achieve those goals. Internally, has participated in Salon Professional Development meetings; can identify when coaching vs. mentoring is needed and has personally achieved a level jump. Can articulate the behaviors that moved them through the level jump. This would be demonstrated by increased associate productivity, clear measurable goals, monthly SPDMs and annual performance appraisals. Analyzes on a weekly/monthly basis the salon sales, expenses and trends, utilizing ShortCuts System reports, with the General Manager/District Manager to determine ongoing standards for weekly revenue goals, staff productivity goals, average ticket goals, and customer retention goals. Responsible for taking business goals and developing a quarterly plan of action, with clear steps and measurements and consistently execute to deliver expected results. Responsible for identifying the skill development needed for each salon professional and determining the right resource, including themselves, to develop the skill. Place and check in supply orders timely and within budget; while ensuring not to run out of needed supplies to services guests. Conducts verbal and technical interviews, talent selection per ULTA guidelines. Ensures all internal/external technical product training classes are attended. Experience we are looking for Cosmetology school graduate, 5 yrs. relevant work experience or equivalent combination of education and relevant work experience. Cosmetology license, as required by state law. 2 yrs. salon management experience, (management license, as required by state law). Demonstrates advanced competency in salon sales, products and service. Demonstrated knowledge of State board of Cosmetologists regulations and hiring requirements. Exceptional written and oral communication skills. Ability to work in a fast-paced environment. Ability to build a strong and productive team environment. Other On a regular basis, requires the ability to walk. On a regular basis, requires the ability to reach with hands and arms. On a regular basis, requires the ability to stand for a minimum of 4 hours. On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and balance. On a frequent basis, requires the ability to stoop, kneel and crouch. *LI-SS1