American Dream Home Improvement

American Dream Home Improvement Fox Valley, Aurora, IL 60504, USA
Oct 18, 2019
Full time
Bilingual Account Manager ADHI is seeking a Bilingual, highly motivated and enthusiastic individual, who is a "closer" to join our Corporate Headquarters in Downers Grove, IL. This individual will work in a fast paced team environment for a growing company with vast career opportunities! The Bilingual Account Manager is responsible for assisting homeowners by providing solutions to close their account with customer confidence and satisfaction with the company. Working as a liaison for our homeowner and other departments within the company, this individual will provide excellent customer service by listening well, asking questions, and being able to learn new information quickly. Duties will include identifying and submitting service issues, making account adjustments, and resolve client discrepancies to obtain final payment and help reduce delinquency on the account. The ideal candidate must be positive, focused, and willing to handle a large call volume after completing 90 days of training. Competitive base salary and a generous bonus program opportunity! Bilingual Account Manager Essential Functions: Confer with customers by telephone, email and letters daily Collect open balances and close the account quickly to prevent aging Work with other departments to finalize the invoice, resolve service issues, or process payment with the mortgage company Resolve customers' service or billing complaints Weekly reporting to Direct Supervisors Bilingual Account Manager Required Skills & Qualifications: Bilingual Required- Must speak both English and Spanish Experience in High Volume call center/collections preferred Basic knowledge of Billing & Collections procedures Previous sales experience preferred College preferred, but willing to train the right candidate Ability to prioritize and manage multiple responsibilities simultaneously Advanced experience with Microsoft Office (Word, Excel) Excellent verbal and written communication abilities Bilingual Account Manager Compensation & Benefits: Starting Salary $38,000+ Based upon experience plus up to an additional $450 a week in bonus! Excellent Insurance Benefits: Health, Vision, Dental, Life 401k options Full Time Office Position: Monday-Friday 8:30-5 PM- Including one Saturday per month License #104.015601
American Dream Home Improvement Glen Ellyn, IL, USA
Oct 18, 2019
Full time
Bilingual Account Manager ADHI is seeking a Bilingual, highly motivated and enthusiastic individual, who is a "closer" to join our Corporate Headquarters in Downers Grove, IL. This individual will work in a fast paced team environment for a growing company with vast career opportunities! The Bilingual Account Manager is responsible for assisting homeowners by providing solutions to close their account with customer confidence and satisfaction with the company. Working as a liaison for our homeowner and other departments within the company, this individual will provide excellent customer service by listening well, asking questions, and being able to learn new information quickly. Duties will include identifying and submitting service issues, making account adjustments, and resolve client discrepancies to obtain final payment and help reduce delinquency on the account. The ideal candidate must be positive, focused, and willing to handle a large call volume after completing 90 days of training. Competitive base salary and a generous bonus program opportunity! Bilingual Account Manager Essential Functions: Confer with customers by telephone, email and letters daily Collect open balances and close the account quickly to prevent aging Work with other departments to finalize the invoice, resolve service issues, or process payment with the mortgage company Resolve customers' service or billing complaints Weekly reporting to Direct Supervisors Bilingual Account Manager Required Skills & Qualifications: Bilingual Required- Must speak both English and Spanish Experience in High Volume call center/collections preferred Basic knowledge of Billing & Collections procedures Previous sales experience preferred College preferred, but willing to train the right candidate Ability to prioritize and manage multiple responsibilities simultaneously Advanced experience with Microsoft Office (Word, Excel) Excellent verbal and written communication abilities Bilingual Account Manager Compensation & Benefits: Starting Salary $38,000+ Based upon experience plus up to an additional $450 a week in bonus! Excellent Insurance Benefits: Health, Vision, Dental, Life 401k options Full Time Office Position: Monday-Friday 8:30-5 PM- Including one Saturday per month License #104.015601
American Dream Home Improvement Lombard, IL, USA
Oct 18, 2019
Full time
Bilingual Account Manager ADHI is seeking a Bilingual, highly motivated and enthusiastic individual, who is a "closer" to join our Corporate Headquarters in Downers Grove, IL. This individual will work in a fast paced team environment for a growing company with vast career opportunities! The Bilingual Account Manager is responsible for assisting homeowners by providing solutions to close their account with customer confidence and satisfaction with the company. Working as a liaison for our homeowner and other departments within the company, this individual will provide excellent customer service by listening well, asking questions, and being able to learn new information quickly. Duties will include identifying and submitting service issues, making account adjustments, and resolve client discrepancies to obtain final payment and help reduce delinquency on the account. The ideal candidate must be positive, focused, and willing to handle a large call volume after completing 90 days of training. Competitive base salary and a generous bonus program opportunity! Bilingual Account Manager Essential Functions: Confer with customers by telephone, email and letters daily Collect open balances and close the account quickly to prevent aging Work with other departments to finalize the invoice, resolve service issues, or process payment with the mortgage company Resolve customers' service or billing complaints Weekly reporting to Direct Supervisors Bilingual Account Manager Required Skills & Qualifications: Bilingual Required- Must speak both English and Spanish Experience in High Volume call center/collections preferred Basic knowledge of Billing & Collections procedures Previous sales experience preferred College preferred, but willing to train the right candidate Ability to prioritize and manage multiple responsibilities simultaneously Advanced experience with Microsoft Office (Word, Excel) Excellent verbal and written communication abilities Bilingual Account Manager Compensation & Benefits: Starting Salary $38,000+ Based upon experience plus up to an additional $450 a week in bonus! Excellent Insurance Benefits: Health, Vision, Dental, Life 401k options Full Time Office Position: Monday-Friday 8:30-5 PM- Including one Saturday per month License #104.015601