AEG

AEG Los Angeles, CA, USA
May 23, 2019
Full time
Summary: The Manager Production advances all event details for all shows. The Production Manager will be responsible for the production team and to set a plan in motion to execute the show as per the agreed terms in the contract. The Production Manager will adhere to a budget to ensure all costs are being tracked and monitored. They will ensure that all the needs of the show and performer are met. Essential Functions: Liaison between venue and artist to ensure all production needs are met and the contract is being adhered to. Work with talent buyer and artist to work out a tour schedule, build offers and create show budget. Work closely with the venue to make sure everything is in working order and that all the show needs are being addressed and met. Responsible for solving any production issues that may arise at any given point in the show timeline. Develop and foster relationships with artist, tour crew, artist management, venues and other important personnel to ensure streamlined communication and successful execution of each show on tour. Set a workable budget for the show and make sure all the expenses are being tracked and are within the limits of spending. Oversee the load in and load out of the show from artists, vendors and all that apply. In addition to managing production crew by interfacing and making production arrangements with local labor vendors, creating production crew schedules, diffusing employee relation situations and conflict resolution, review, approve and submit payroll for production staff. May be responsible for show settlement after the show has concluded. Makes sure that artist(s) and venue are paid accordingly. The Production Manager will also close out the show and submit all pertinent information to accounting. May also be responsible for hiring local labor, rentals and other show needs. Required Qualifications: A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in a related field 3-5 years of related work experience Working knowledge of technical aspects of concert production Ability to solve logistical and technical problems including staging, lighting, sound Ability to create and maintain budgets for events Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems Previous management experience with an emphasis on resolution management Works well under pressure and in a fast-paced environment Experience interpreting event contracts and developing accurate production budgets Must be extremely flexible to work long hours, nights, weekends and holidays Experience working in music industry preferred AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Los Angeles, CA, USA
May 23, 2019
Full time
Position Summary: The email marketing coordinator is a junior-to-mid level role. The right person for the job will own, produce, and execute multiple email campaigns per week in a fast-paced environment dedicated to helping customers get to see their favorite performers at events across the country. If you are a detail-oriented person who can quickly master new tools and manage multiple deliverables at once with accuracy, we want to talk to you. Essential Functions: Proof read and distribute weekly newsletters. Order and deploy e-cards and e-blasts with custom email builder tool. Check that venue information and links are correct, communicate errors to designers, check for accuracy, communicate errors and sign off on final version. Connect to customer data warehouse to pull lists of email recipients on a per-event basis. Requires understanding SQL commands and at least basic syntax. Create email HTML from preexisting templates, with weekly modifications. Test creative integrity through Litmus. Analyze email campaign results and recommend changes for future email campaigns. Coordinate and communicate with fellow marketers and other team members to get necessary creative for email campaigns Source content via working with campaign ordering system, content management system, and production team to populate creative Complete ad hoc projects as required Required Qualifications: A minimum education level of: High School Diploma or its equivalency Years of related work experience: 2-4 Must have solid experience with email HTML, and troubleshooting css for email Must be conversant in SQL and able to understand command syntax and able to alter preexisting statements for new list pulls Solid experience working in an ESP such as ExactTarget, Mailchimp, Constant Contact or similar, Excel. Photoshop / Illustrator is a plus Strong written and verbal communication skills Curious, organized and very detail-oriented Must have strong work ethic, problem solving and prioritization skills Must be able to work independently and as part of a team Years of related work experience: 1-4 Project management experience a plus (working in Confluence or similar tool) AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Los Angeles, CA, USA
May 23, 2019
Full time
Position Summary: The Partnership Activation Coordinator is responsible for supporting the LA Kings Activation team with various duties related to activating partnerships and will help coordinate hospitality & events for the LA Kings. Essential Functions: Coordinate internal communication between Activation team and other departments Create standard and customized recap decks for the LA Kings Handle and deliver client entertainment requests (i.e., will-call tickets for clients, deliveries of materials to clients, meeting preparations, etc.) Handle internal paperwork, accounting, expenses, and special projects as directed by Supervisor Create and maintain tracking documents for recaps for all LA Kings corporate partners with support from LA Kings Activation Reps Provide administrative support for LA Kings Activation team including ordering supplies and materials, assisting with general office administration and other clerical support Work LA Kings home games and select events as needed Assist with VIP attendees at Kings games. This may include ticket delivery, catering orders, arrival and departure assistance, gifts, etc. Required Qualifications: A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred) Minimum of 2 to 4 years in sports and entertainment industry Strong attention to detail, effective follow-up and follow through required Excellent written and verbal communication skills Must possess computer skills and proficiency in Microsoft Office Products (Word, Excel, Outlook, PowerPoint) with the ability to learn required business systems Able to interact with all levels of company and third-party employees Experience with CRM is preferred Corporate Development background is preferred Digital/Television media experience is preferred Spanish language proficiency preferred AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Los Angeles, CA, USA
May 23, 2019
Full time
Position Summary: The Manager Booking-Comedy role is responsible for overseeing the process of booking shows in any given territory by creating and maintaining venue deals for all confirmed or offered shows. This role works with touring production personnel to solidify execution of financial responsibilities pertaining to the tour. The Manager Booking-Comedy has a fiduciary duty for confirmed venue deals and contracts and works collaboratively with venue staff and agents to manager and finalizing show settlements, contracts and the creation of show offers. Essential Functions: Use sound judgement in interpreting and applying specifications outlined in contract terms which extend through touring production personnel to complete building settlements and ensure financial aspects of contract are settled correctly. Negotiate, construct, and submit offers to venues and construct venue deals for offers submitted to artists. liaise with VP of Comedy to ensure venue deals are accurate in offers. Follow up to ensure that appropriate contract documents are in order once events are confirmed. Process contracts for confirmed events for both artists and venues and provide necessary revisions. Maintain relationships with venue managers, revise venue deals if venue changes are made. Audit and update venue deal tour templates on an ongoing basis. Additional duties as they arise including but not limited to administrative tasks, responding to inquiries, covering shows, act as liaison between venue, artist, and the company. Required Qualifications: A minimum education level of: BA/BS Degree (4-year) in a related field 2-4 Years of related work experience Experience negotiating, constructing, and submitting offers to venues and constructing venue deals Experience processing contracts for artist and venues Strong written and verbal communication skills Ability to multi-task, detail oriented, and able to work in a fast-paced environment Computer savvy and skilled in MS Office (Outlook, Word and Excel); knowledge of social media platforms Ability to work independently to perform job, as well as in a team environment Ability to prioritize work load and meet strict deadlines Strong interpersonal skills with the ability to build and cultivate relationships Ability to build and foster working relationships with artist management Ability to work flexible schedule including nights, weekends and holidays Experience with existing industry contracts preferred AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Denver, CO, USA
May 23, 2019
Full time
Position Summary: The Manager Operations will oversee operations and perform management functions at venues and events throughout the region. The Manager Operations will be responsible for day-to-day operations; marketing shows, working with the General Manager to ensure all event needs are met, and working with the production team to advance the shows at their assigned venue ensuring the artist contract is properly fulfilled within the show budget. This position will work closely with staff to provide a high-level customer service to ensure a friendly, safe environment at all events, and work with operations team on developing policies and procedures, assist with planning and cost estimates. Additionally, the Manager Operations will handle daily administration, oversee equipment and supplies inventory, and provide input on venue improvements. Essential Functions: Responsible for project managing shows. In constant contact with client or tour managers to make sure all needs of the show are met, addressed and resolved; review artist contracts related to production, merchandise, ticketing, and rider requirements. Work closely with operations team on developing policies and procedures, assisting in operations planning and cost estimates, and overseeing staff for assigned venues and projects. Ensure a high level of customer service, oversee day of show operations at venue. Manage backstage area of venue ensuring artist hospitality needs are met, this includes preparing greenrooms and being a resource to artists and their crew to answer any questions they may have. Responsible for the day-to-day office administrative work including staff schedules, timekeeping, hiring, supervising and monitoring of staff performance. Work with staff to create a friendly, safe environment at all events through proper training. Ensure all events have adequate equipment and supplies to function properly. Work with members of the operations team to procure these items at the most competitive price. Negotiate vendor contracts and maintain good working relationship with vendors. Engage in venue improvements and capital projects by providing recommendations for improvements and working with management team to obtain bids, develop ROI (Return on Investment) analyses, and oversee projects to completion. Ensure venue is ready for opening and reporting any maintenance/supply needs to GM. Responsible for day of show settlement, prepare invoices and handle payroll discrepancies. Required Qualifications: A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in Business Management or related field 3-5 years of related work experience Previous experience managing private and concert events Experience in venue and events operation, tours, including artist communication and settlements Computer savvy and proficient in MS Word, Excel, Outlook Strong written and verbal communication skills Previous management experience and strong leadership skills Strong organizational/ project management skills with the ability to multitask and prioritize work load Ability to work flexible schedule including nights, weekends, and holidays Music industry and live music experience preferred AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Los Angeles, CA, USA
May 17, 2019
Full time
Summary: We are looking for a Talent Acquisition Intern to join the team in our corporate offices to learn about business administration and HR strategies. As an integral part of our TA team, you will be able to learn about HR business practices, full-cycle recruitment, and work on various high impact projects throughout the summer. Essential Functions: Contribute to the team by scheduling interviews, maintaining team email inbox, answering candidate questions, etc. Learn how to create new positions, create offer letters, initiate the background check process, source resumes, and conduct interviews Learn how to generate business reports through our systems and Excel Work with the team to understand our Applicant Tracking System, how we conduct maintenance and how to update the system. Provide feedback on how to improve current procedures and implement new policies Attend team and departmental meetings to learn more about Talent Acquisition and other HR functions Work on a career site project to audit AEG's assets' career pages, links, and 3rd party websites Assist with TA and HR initiatives in event planning, maintaining records, conducting training, etc. Shadow individuals from other teams within HR to learn about HR Systems, Benefits, Compensation, Payroll, and Learning & Development Required Qualifications: Must be enrolled at an accredited college/university as a full-time student for the duration of the internship Must be at least 18 years of age Experience working in a business office setting Ability to work unsupervised and communicate professionally with multiple levels of management Ability to perform with a high level of accuracy while executing very detailed tasks. Must be focused, articulate, and well organized Must be able to commute to and from downtown Los Angeles Must be available to work at least 30 hours per week from June-August AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Carson, CA, USA
May 14, 2019
Full time
Position Summary: The Sales Coordinator, Global Partnerships is responsible for coordinating and supporting various initiatives to generate sponsorship revenue for divisions within Global Partnerships, specifically the LA Galaxy and Dignity Health Sports Park. This could be through presentation creation, assistance with events, lead generation, etc. Essential Functions: Coordinate internal communication between GP Sales on various action items. Create standard and customized proposal decks for the LA Galaxy, DHSP, etc., in addition to attending client/prospect meetings Handle and deliver client entertainment requests with professionalism displayed at all times (i.e., will-call tickets for clients, deliveries of materials to clients, meeting preparations, etc.) Handle internal paperwork, accounting, expenses, technology development and special projects as directed by Supervisor Support process to identify new corporate partners and prospects by developing an understanding of emerging global and regional category opportunities; work closely with the sales team to research and generate revenue leads via the internet, Scarborough, trade publications, newspapers, magazines, etc. Provide administrative support for LA sales office including ordering supplies and materials, assisting with staff travel arrangements, general office administration and other clerical support Assist with filing and routing of contracts, invoices and creating contract memos and allocation sheets Required Qualifications: A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred) Years of related work experience: Minimum of 1 to 3 years in sports and entertainment industry Strong attention to detail, effective follow-up and follow through required Excellent written and verbal communication skills Must possess computer skills and proficiency in Microsoft Office Products (Word, Excel, Outlook, PowerPoint) Strong attention to detail, effective follow-up and follow through required Able to interact with all levels of company and third party employees Experience with CRM is preferred Corporate Development background is preferred Digital/Television media experience is preferred AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Nashville, TN, USA
May 13, 2019
Full time
Position Summary: The Talent Buyer is responsible for building relationships, identifying talent and confirming profitable shows. This position will create budgets, map scaling for venues and build offers for artists. Additionally, the Talent Buyer will compile all relevant documents and ensure that all shows are settled accurately. They will also work in conjunction with management to identify and build festivals. Essential Functions: Buy profitable talent by actively reaching out to agents with booking possibilities. Respond to inbound requests from agents and artist management. Follow-up on leads from other talent buyers. Negotiate offer details with music agents for artist performances. Gather all relevant information to build offer and present to artist management. Oversee the marketing and ticketing of events. Confirm show details and artist requests with marketing and ticketing departments. Ensure that shows go on sale and tickets are being sold. Create show or event budgets. Monitor spending and make sure that event stays in budget. Travel to cover road shows, events, festivals and seek new clients, projects and partners. Handle the settlement of shows when necessary. Work with managers on potential festival projects. Identify potential third party venue and festival sites for events. Assist on festival and concert projects as assigned by manger. Develop creative properties that can be grown into annual events. Networking and building relationships with agents, artist management, venue managers and other potential clients. Maintain current client relationships. Required Qualifications: A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in Marketing, Public Relations, or a related area 3 - 5 years of related work experience Knowledge of general accounting principles General understanding of ticketing systems Computer savvy and skilled in MS Office (Outlook, Word and Excel); knowledge of social media platforms Strong written and verbal communication skills. Must have an outgoing personality with the ability to build and cultivate relationships. Exceptional negotiation skills with an ability to analyze complex documents Ability to work independently to perform job, as well as in a team environment Must have established contacts and relationships in the music industry Must be able to work a flexible schedule which may include nights, weekends and holidays. Previous experience in the music industry with demonstrated ability to assess current music trends Previous experience supervisor, leading, and/or mentoring team AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Los Angeles, CA, USA
May 13, 2019
Full time
Position Summary: The Business Analyst works with the Chief Strategy Officer, two strategy directors, and a data scientist, across all strategic and operational areas of the business, with an even balance of analysis and reporting. The AEG Presents Strategy group partners with the executive team and business leaders across the company, to address critical challenges and develop and execute strategies that drive business growth. Essential Functions: Perform quantitative and qualitative analysis of business results, including financial, operations, marketing, and customer data. Develop ongoing performance reporting for management in all operational areas of the business, and distribute reports as needed, with recommendations for improvement. Assist data scientist and strategy team in developing predictive and statistical models to analyze and improve business performance. Assist strategy team in creation of recurring and ad-hoc presentations for strategic planning, internal meetings, and external business development opportunities. Monitor and manage data sources, and follow up on issues to ensure data quality and accuracy. Required Qualifications: A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in Business Administration or a related area 2-4 years in management consulting, corporate strategy, business analysis, or a related role Strong quantitative analytical skills, with the ability to derive insights from large data sets, and exceptional attention to detail, and a desire to creatively solve challenging problems Strong written and verbal communication skills, with the ability to clearly present complex concepts and analytical findings to a wide variety of audiences, from executives to field staff General business acumen, with the ability to analyze the live events industry and recommend business improvements Ability and initiative to manage multiple short and long term projects independently, while building effective partnerships with stakeholders across the company Fluency in Microsoft Excel, proficiency in Microsoft PowerPoint AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Ontario, CA, USA
May 10, 2019
Full time
Position Summary: The Ontario Reign is seeking an Activation Executive, Corporate Partnerships who is responsible for the coordination and fulfillment of corporate partnership agreements for the Ontario Reign of the American Hockey League. Essential Functions: Responsible for organizing, maintaining, and fulfilling assigned book of corporate sponsor agreements and their outlined contractual obligations Report sponsorship data on a weekly basis to management and create season recaps for current partners. Assist with partnership renewal meetings Assist Finance with tracking and contract fulfillment. Provide on-going customer service for assigned corporate sponsorships through various means including, but not limited to, direct contact and corporate partner gatherings. Participate in planning events for sponsors, such as: Corporate Dinner, Holiday Gathering, Networkers. Responsible for working and attending team events, promotions, venue events; cultivating and building a good working relationship with different personnel and departments with the team. Provide excellent support to all Departments. Perform special projects as assigned by management. Support all policies and procedures of the organization. Required Qualifications: Education: Bachelor of Arts/Sciences Degree (4-year) Experience: A minimum of 1-2 years of related experience Existing relationships with brands Proficient with Adobe Photoshop and/ or Illustrator, Microsoft Excel, Outlook, Word; ability to learn required business systems Ability to prioritize and solve problems efficiently and quickly Highly organized, resourceful, detail-oriented, quick learner Ability to multi-task in a fast-paced environment Assertive, self-motivated, self-starter with the ability to work with minimal supervision Ability to professionally handle highly sensitive and confidential information Ability to professionally communicate and interact with all levels of management and clients Ability to work nights, all events, weekends, events and holidays as required Ability to read, listen and communicate effectively in English, both verbally and in writing Experience with advertising/sponsorship in sports and/ or entertainment industry is preferred AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Atlanta, GA, USA
May 10, 2019
Full time
Position Summary: The Product Manager-Digital Marketing will oversee marketing campaigns for hundreds of live shows and venues within assigned region. The incumbent will be in constant communication with regional marketers, Talent Buyers and local leadership in order to oversee execution of best practices across email, social, media buying, Customer Relationship Management, reporting, etc. The Digital Project Manager is responsible for training local marketers as well as managing multiple budgets at once and placing media that optimizes for right message, right time, right consumer, to drive ticket sales. The Digital Project Manager is responsible for reporting on return on investment / return on advertising spending, understanding success metrics, and leveraging centralized tools where appropriate. Essential Functions: Lead and create email marketing campaigns and edit content to ensure a positive online image. Create plan on allocated amounts for each campaign and budget accordingly. Identify and manage cross-project dependencies. Consolidate, communicate and manage all issues and risks affecting the marketing campaign. Communicate project status to project participants and stakeholders accurately and on time. Partner with media team to book and execute media buys, optimize ticket sales, and report on success. Collaborate with venues to develop long term marketing initiatives and communicate with local marketing teams to plan shows and tours. Work with the Creative department to create unique assets and develop image for tour/show/venue. Analysis and Reporting: compile relevant demographic data to marketing teams and talent buyers in order to drive the most profitable ticket sales and successful marketing campaigns. Required Qualifications: A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in Marketing or related fields 4 Years of related work experience Knowledge and experience working in omni-channel digital marketing Demonstrates creativity and documented immersion in Social Media Functional knowledge and/or personal experience with WordPress Proficiency with Microsoft Office (Outlook, Word, Excel); and ability to learn required business systems Demonstrates winning Social Customer Service techniques with great ability to identify potential Proficient in content marketing theory and application Experience sourcing and managing content development and publishing Exhibits the ability to switch from the creative side of marketing to analytical side, ability to prove ideas are analytically sound Displays in-depth knowledge and understanding of Social Media platforms, their respective participants (Facebook, Twitter, Yelp, Google +Local, YouTube, Instagram, Pinterest etc.) and how each platform can be deployed in different scenarios Maintains excellent writing and language skills Experience buying digital media and executing a digital media plan Excellent at building and maintaining sales relationships online and offline Team player with the confidence to take the lead and guide other employees when necessary (ie: content development, creation and editing of content, and online reputation management) Analytical in nature using data to drive decisions Proficient in excel (model building a plus) Ability to multitask and exceptional organization skills in order to manage multiple campaigns AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Los Angeles, CA, USA
May 10, 2019
Full time
Position Summary: The Festival Ticketing Coordinator will be responsible for the on-site advancement of festival box office, assisting the Manager Ticketing and issuing daily ticket counts various departments, producers and department heads. This position will process internal orders, both comp and purchased and facilitate external comp ticket orders for artists, agents and record labels. The Festival Ticketing Coordinator will also be responsible for screening, reviewing and resolving customer service inquiries in regards to credit card information, shipping processes, pricing and general festival information. Essential Functions: Screen and review customer service inquiries for AEG Presents festivals. Resolve issues both internally and externally in regards to credit card information, shipping process, pricing and general festival information Process internal orders for upcoming festivals for internal ticket orders or comp requests from agents, artists, labels and employees. Distribute ticket counts to department heads, producers, production, operations and other departments daily Coordinate the advancement of festival box office prior to festival date. Assist with the hiring and training of box office staff. Liaison with third party payroll company on the hiring of temporary employees. Field general staff inquiries. Collaborate with other members of the ticketing staff on the creation of event seating maps. Responsible for general administrative tasks including, filing, data entry, faxing and scanning. May assist other departments as needed. Required Qualifications: A minimum education level of: High School Diploma or its equivalency 2-4 years of related work experience Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems Experience working in customer service Must be organized, detail-oriented and self-motivated Ability to multitask, prioritize and remain calm in a fast paced environment Must be able to work flexible schedule including nights, weekends and some holidays Excellent interpersonal, written and verbal communication skills Familiarity with ticketing platforms Preferred Qualifications: Experience working in live entertainment, ticketing a plus Knowledge of the music industry AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Brooklyn, NY, USA
May 10, 2019
Full time
Position SUMMARY: The Manager, Conversion plays a crucial role in the daily building operations of the brand new arena. From basketball games to concerts to hockey games, the Conversion Manager will be responsible for accurate, timely and demanding completion of arena floor conversions for all Barclays Center Events. This individual is also responsible for direction of work assignments, employee and building safety, and communication between management and department personnel. The manager must ensure strict adherence to standards and meet deadlines. As the Manager is responsible for 30+ part-time employees, candidates must possess strong leadership skills and be able to handle a very demanding schedule. Must be highly motivated and focused to handle our busy event schedule. Key Job Factors: 1. Level of accountability: Customarily & regularly exercises discretion & independent judgement 2. Level of decision making: Diversified tasks 3. Has contact with: Inside / Outside company 4. Supervision: Direct supervision/management of employee(s) 5. Physical Requirements: Light, occasional physical effort 6. Travel Percentage (%): Not Applicable / As Needed 7. Position Title(s) of Direct Report(s): Conversion Crew, Operations Coordinator, Facility DUTIES & RESPONSIBILITIES Oversee the conversion and changeover of the building from event to event including but not limited to hockey, basketball, college basketball, concert, boxing, graduations, family shows, and press conferences. Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Directly supervise and assign work to FT/PT Staff Members in preparing facility for all events and conversions. Conducting ongoing reviews of budgeting and staffing plans; recruiting, training, supervising and evaluating departmental personnel. Develop standard operating procedures. Preparing and maintaining required reports/records/certifications for the city, code and/or corporate management. Preparing Event cost summaries for different types of conversions. Manage cost accounting expenses for conversions. Continuously review the departmental needs and recommend repairs, maintenance or special projects to the Director, Arena Operations. Creating and implementing purchasing and inventory control systems as it relates to consumable items, tools and equipment. Projects as required by the Director, Arena Operations. REQUIRED QUALIFICATIONS (JOB KNOWLEDGE, SKILLS, AND EDUCATION): A minimum education level of: High School Diploma or its equivalency (BA/BS Degree Preferred) Area of Study: Facility Management, Sports Management or related A minimum of 5 years of related work experience Experience managing and developing teams Specific experience as it relates to an 18,000+ seat sports and entertainment facility; managing the conversion requirements for sporting and entertainment arena events. Knowledge and previous experience working with NBA, NHL/AHL, NCAA (hockey and basketball), FELD Entertainment, AEG Live, Live Nation and other Concert and family show promoters preferred. Must have a continuous drive and passion for creating an exceptional experience for all guests, employees, tenants and teams. Familiar with OSHA standards. Experience in developing and managing budgets. Specific knowledge of portable seating, ice maintenance, hockey glass and boards, portable basketball floor and other associated equipment. OTHER REQUIREMENTS: Must have a flexible schedule, with the ability to work nights, weekends, and holidays when necessary. The ability to demonstrate dependability and reliability by being punctual, working assigned and varying shifts and completing responsibilities in a timely manner are required. Must have the ability to stand, sit, crouch and bend throughout the course of daily activities. Ability to work in various climates based on the environment. Must have the ability to stand or sit in one location for a minimum of four hours at a time. Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook). Must have the ability to read, write and understand English in a working environment. Ability to adapt and work effectively in various parts of the facility. AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description. Upon employment, all employees are required to fully comply with Barclays Center rules and regulations for the safe and effective operation of company facilities. Employees who violate these rules and regulations are subject to disciplinary action, up to and including termination of employment. The Barclays Center and AEG Facilities are committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.
AEG Bakersfield, CA, USA
May 10, 2019
Full time
Position Summary: The Operations & Conversion Supervisor performs daily activities of conversion & operations functions in the Operations Department at the Rabobank Arena, Theater and Convention Center. Essential Duties: Oversee and assist with all physical aspects of an event such as event changeovers and conversion to ensure everything is up to code and legally compliant per OSHA standards and that all physical aspects are aesthetically visually pleasant and in great condition. Ensure any needed repairs are made prior to the event. Assist in maintaining the ice for The Bakersfield Condors. Driving Zambonis, monitoring air temperature, humidity, and water quality. Work with General Manager and Director of Operations on staff scheduling to ensure proper budgeting for events. Provide Operations staff with all information related to upcoming events to include Production Notes/Computed Aided Designs (CADs). Assist in managing on-going, recurring projects relating to office renovation and relocation, holiday decorations, flooring and carpet replacement, process improvement and other projects as assigned by executive management. Implements standard project management processes to successfully complete projects. Preferred Qualifications: Experience supervising event and operations staff and overseeing the successful operations of multiple events and venues. Able to resolve problems quickly and efficiently Strong interpersonal, as well as verbal and written communication skills Proven ability to create and manage budgets Maintain strong working relationships with partners Proficient in Microsoft Office (Outlook, Word, Excel) and ability to learn required business systems Required Qualifications: A minimum education level of: AA/AS Degree (2-year) A minimum of 3 years of related work experience AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Los Angeles, CA, USA
May 10, 2019
Full time
Position Summary: The Digital Marketing Strategist will serve as a thought-leader and expert on paid digital media buys, specifically focused on SEM media strategy. You will be expected to collaborate with local marketers to train and empower best practices across media buying, oversee our campaigns on paid search advertising (PPC), maintain an outstanding relations with our agency and working closely with them to help drive KPIs via efficient online advertising. You will learn to use our proprietary data management platform to provide ongoing reporting, analysis, and ad optimization for the thousands of best-in-class performances AEG produces annually. Essential Functions: Research and gather best practices regarding SEM, Social and Programmatic to share with regional offices. Oversee & advise on SEM campaign creation, performance & budget management and post-reporting. Collaborate with marketing department to develop long term marketing initiatives Create, manage and report on media performance testing (i.e. Creative A/B testing, targeting tests). Build budget/targeting/creative recommendations based on artist, geo, genre, and platform data for tours/shows/festivals. Collaborate on scaled media buying process improvements. Required Qualifications: A minimum education level of: BA/BS is Business, Marketing, Communications, or a related area 3-5 years experience, preferably media agency managing performance search Extremely data focused and data savvy. Google AdWords/Analytics Certification Proficient in excel, forecasting, and reporting (pivot tables, financial models, multi touch attribution) In depth knowledge of SEM media and the paid search landscape Ability to manage multiple campaigns and report in real time Makes evident good technical understanding and can pick up new tools quickly. AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Carson, CA, USA
May 10, 2019
Full time
Position Summary: This position will have the opportunity to work closely with department staff by providing administrative and event day support on signature community initiatives including programs, outreach events and fundraisers for the LA Galaxy. Essential Duties: Assist the Community Relations Department with programs and initiatives by carrying out event logistics and helping prepare for event days/ initiatives. Assist with the Galaxy Rising Stars Ticket Program by prepackaging packets and helping coordinate involvement in upcoming events. Prep, package and ship items to local community organizations/ affiliates to help fulfill in-kind donation requests. Assist with game day initiatives including Hero of the Game & Community Partners by preparing guest gift bags and escorting guests to specific areas for the event and on camera moment. Help perform set-up and break-down for special community events, such as clinics and volunteer opportunities. Assist with LA Galaxy Foundation fundraisers including game-night silent auctions, Open Practice, Golf Tournament, etc. by helping ensure all logistics are completed on time and by helping with set-up and break-down for each event. Provide administrative support for own job functions as well as departmental needs. Research information and solve routine problems. Organize and maintain department databases. Perform tasks including maintenance of filing systems, faxing and photocopying. Maintain department supplies, equipment, materials, etc. Organize and maintain storage areas and shared work space. Required Qualifications: A minimum education level of: High School Diploma or its equivalency (BA/BS Degree Preferred) A minimum of 1 year of related work experience Proactive and able to work well under pressure Detail oriented with strong follow-up skills Able to multi-task and prioritize Computer skills with proficiency using MS Office (Word, Excel, Outlook) Team player Flexible and able to adapt to various environments and situations High ethical standards and strong sense of confidentiality Strong written and verbal communication skills Able to stand or otherwise remain stationary for extended time periods. Able to load/unload merchandise, typically weighing 5 to 15 lbs. Able to work weeknights and weekends in addition to regular business hours AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG El Segundo, CA 90245, USA
May 09, 2019
Full time
Position Summary: The Membership Sales Representative is proficient in selling season ticket packages to Los Angeles Kings games through the sales of Full Season Tickets, Partial Season tickets (Half Season, Quarter Season Packages, Holiday Pack, Etc.), Group Sales (15+ tickets), Event Suites and select Single Game and event promotion sales (e.g. Family Night Packages). Revenue goals will be set for Sales Representative and tracked with regular meetings with sales manager. Essential Functions: Generate full season and partial plan revenue with effective sales calls to maximize revenue for the department; Conduct high amounts of new business calls on a daily basis; Aggressive prospecting in order to generate new business relationships; Meet or exceed weekly, monthly, and annual sales goals and activity requirements; Ability and willingness to sell high value products/services in the greater Los Angeles marketplace Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication - phone calls, emails, mail, etc.; Maintain high level of customer service to existing and new clients Perform "game day" responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables Responsible for utilizing effective contacts (sales leads) in coordination with our contact management system KORE and Database Marketing Manage accounts in order to exceed established sales goals; Responsible for hosting client meetings and potential client presentations on a regular basis; Attend team, community, and other events for purpose of maximizing sales opportunities Work with Marketing Department to ensure success of any promotion as it relates to the Kings to ensure proper tracking of all promotions Will work closely with management to ensure inventory integrity and maintain all payment schedules for all accounts; Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings Required Qualifications: A minimum education level of: High School Diploma or its equivalency (BA/BS Degree Preferred) A minimum of Entry Level Non-Exempt 0-2 years of related work experience Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); ability to learn required business systems Polished presentation skills with the ability to think and react to situations confidently Excellent relationship building and customer service skills A go-getter with the drive and initiative to succeed and develop a career in the sports and entertainment industry Ability to support a team environment and adhere to departmental guidelines Ability to consistently re-prioritize bases on sales needs Availability and willingness to work game nights, weekends, holidays, and select ticket sales and public relations events Excellent oral and written skills AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG San Francisco, CA, USA
May 09, 2019
Full time
Position Summary: The Digital Project Manager will oversee marketing campaigns for hundreds of live shows and venues within the San Francisco / San Jose / Bay Area region for promoter Goldenvoice and The Mountain Winery venue. The incumbent will be in constant communication with regional marketers, talent buyers and local leadership in order to oversee execution of best practices across email, social, media buying, Customer Relationship Management, reporting, etc. The Digital Project Manager is responsible for managing multiple budgets at once and placing media that optimizes for right message, right time, right consumer, to drive ticket sales, as well as educating local marketers on best practices. The Digital Project Manager is responsible for reporting on return on investment / return on advertising spending, understanding success metrics, and leveraging centralized tools where appropriate. Essential Functions: Lead and create email marketing campaigns and edit content to ensure a positive online image. Create plan on allocated amounts for each campaign and budget accordingly. Identify and manage cross-project dependencies. Consolidate, communicate and manage all issues and risks affecting the marketing campaign. Communicate project status to project participants and stakeholders accurately and on time. Partner with media team to book and execute media buys, optimize ticket sales, and report on success. Collaborate with venues to develop long term marketing initiatives and communicate with local marketing teams to plan shows and tours. Work with the Creative department to create unique assets and develop image for tour/show/venue. Analysis and Reporting: compile relevant demographic data to marketing teams and talent buyers in order to drive the most profitable ticket sales and successful marketing campaigns. Required Qualifications: 1. A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in Marketing or related fields 2. 4 Years of related work experience 3. Knowledge and experience working in omni-channel digital marketing 4. Demonstrates creativity and documented immersion in Social Media 5. Functional knowledge and/or personal experience with WordPress 6. Proficiency with Microsoft Office (Outlook, Word, Excel); and ability to learn required business systems 7. Demonstrates winning Social Customer Service techniques with great ability to identify potential 8. Proficient in content marketing theory and application 9. Experience sourcing and managing content development and publishing 10. Exhibits the ability to switch from the creative side of marketing to analytical side, ability to prove ideas are analytically sound 11. Displays in-depth knowledge and understanding of Social Media platforms, their respective participants (Facebook, Twitter, Yelp, Google +Local, YouTube, Instagram, Pinterest etc.) and how each platform can be deployed in different scenarios 12. Maintains excellent writing and language skills 13. Experience buying digital media and executing a digital media plan 14. Excellent at building and maintaining sales relationships online and offline 15. Team player with the confidence to take the lead and guide other employees when necessary (ie: content development, creation and editing of content, and online reputation management) 16. Analytical in nature using data to drive decisions 17. Proficient in excel (model building a plus) 18. Ability to multitask and exceptional organization skills in order to manage multiple campaigns AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG Kansas City, MO, USA
May 09, 2019
Full time
Sprint Center is Kansas City's home for live entertainment and sporting events. Anchor to more than $6 billion of reinvestment in a revitalized downtown Kansas City, the award winning venue has welcomed more than 9 million guests attending over 950 events. Having exceeded attendance and financial projections in each year since opening in 2007, Sprint Center is a unique public/private partnership between AEG and the City of Kansas City, Mo. Job Summary: The On-Site Information Technology Lead core function is to manage on-site technical IT support for Sprint Center. Such responsibilities will include overseeing the support and maintenance of network infrastructure, computer hardware and software, upkeep of system documentation, daily problem resolution, as well as acting as an escalation point for users in problem resolution relating to general hardware, software, and communication issues relayed through the AEG IT Help Desk, or by direct contact from the user base. Essential Duties: Management of escalation, emergency and day to day customer support IT related issues, including identifying hardware and software issues and assist in facilitating resolution. Hard/Software including but not limited to laptops, desktops, cell phones, mobile devices and virus control. Provide on site dedicated IT support to all events at Sprint Center. Manage implementation of AEG Corporate IT projects and standard practices at Sprint Center while ensuring and maintaining clear communication with AEG Corporate IT Manage network and telecom needs for local staff, and events to include patching/extending circuits and ports, pulling wire, punch downs, cross connects and phone placement. Troubleshoot wireless, LAN, and WAN issues under AEG Network team supervision. Maintain management and tracking of all IT assets including but not limited to cables, phones, desktops, laptops, event support equipment. Will work with various 3 rd parties to facilitate, manage and execute any special event IT requirements or IT operational issues. Will be required to configure and maintain various network devices in Sprint Centers network environment using industry best practices. Will be required to maintain up to date documentation and diagrams for the Sprint Center network. Required Qualifications: A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) Area of Study : Computer Science Years of related work experience: 2-4 High level knowledge of applicable computer software and hardware. Strong working knowledge of Cisco network devices. Ability to perform Vlan switching and switch-port activation, High focused support of TCP/IP protocols, DNS and DHCP. Strong knowledge of Wi-Fi spectrums, channels and troubleshooting. Strong working knowledge of desktop, laptops and various mobile devices. Excellent organizational and project management skills, including ability to organize time and work on multiple tasks and follow through to completion of task or project. Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy. Ability to position self to carry and maintain access to computer equipment & cables on & under desks, server closets and telephone rooms. Self-motivated and able to work independently. Ability to communicate effectively developing and maintaining positive working relationships. Preferred Qualifications: A+ Certification, Network+, CCNA, MCP (Windows 7, Server 2003/2008) or MCSE preferred. HD Wi-Fi experience strongly preferred. AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description. EOE
AEG Kansas City, MO, USA
May 09, 2019
Full time
Sprint Center is Kansas City's home for live entertainment and sporting events. Anchor to more than $6 billion of reinvestment in a revitalized downtown Kansas City, the award winning venue has welcomed more than 9 million guests attending over 950 events. Having exceeded attendance and financial projections in each year since opening in 2007, Sprint Center is a unique public/private partnership between AEG and the City of Kansas City, Missouri. Job Summary: Account Executive is responsible for all sales of premium seating ticket products at the Sprint Center or any AEG event. Products to sell include, but are not limited to, Founders Club Memberships, Annual Suite Leases, Event Suites and special "one-time" events. Essential Duties: Execute effective corporate sales calls and presentations promoting the purchase of premium seating products in order to meet established sales objectives. Proactively solicit and follow up on any personal sales leads under the guidelines established by supervisors. Maintain and produce on a regular basis accurate reports regarding sales, appointments and account maintenance. Work in conjunction with the sales team to achieve department sales and service objectives. Participate in events, promotions, client entertainment and other activities as required. Work closely with the Premium Ticket Operations and Premium Seating Services departments to ensure inventory integrity and high levels of service for ticket purchasers. Required Qualifications (Job Knowledge, Skills, and Education): A minimum education level of: High School Diploma or its equivalency (BA/BS Degree Preferred) A minimum of 1--2 years related work experience Exposure to sales, and/or sports management. Polished presentation skills, with an ability to think and react to situations quickly and confidently. Must be assertive, persistent, proactive, and results-oriented. Ability to consistently re-prioritize based on sales needs. While aiming to succeed personally, must be able to support a team environment and adhere to all department guidelines. Excellent verbal/written communication skills. Superior customer service skills. Ability to work days/nights/weekend and or holidays as required. Strong organizational skills. Ability to multi-task effectively and work under extremely tight deadlines. A strong work ethic with the ability to work with equally strong personalities. Proficient with computer and other office productivity machinery constantly throughout the day. Ability to remain in a stationary position for extended periods of time. Ability to move about venue efficiently during events. Preferred Qualifications (if applicable): College degree in Business Management, Marketing or equivalent related experience highly preferred Minimum 1-year experience in direct sales or client account management Premium Seat selling experience Established business contacts and experience in Kansas City metro region AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description. EOE