Member Services Representative

  • Aerotek
  • Atlanta, GA, USA
  • May 02, 2021
Full time Customer Service

Job Description

**Job Description:**+ To respond to inquiries and requests from members and other individuals within high volume call center.+ Provide account information and perform basic account transactions.+ Route members to the appropriate departments.+ Provide account balances and review transactions on member and business accounts.+ Transfer funds on member and business accounts.+ Open new accounts and educate members or potential members on products and services that best meet their needs.+ Enroll members in online and mobile banking and provide features, benefits, and general guidance related to these services.**Top Skills:**+ Customer service+ Inbound and outbound calls+ Call center+ Communication and people skills+ Computer skills**Work Environment:**+ Very structured environment+ 100% remote+ Equipment is provided**Other Details:**+ Start Date: May 10, 2021+ Training: 3 weeks long, paid+ Position: Minimum 6-month contract with opportunity to go permanent for top performers**About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.