Workforce Development Manager

  • Fathers and Families Center
  • Indianapolis, IN, USA
  • Nov 22, 2019
Full time Other

Job Description


The mission of Fathers and Families Center is "To build a noble legacy of fatherhood - assisting fathers in achieving self-sufficiency and in strengthening families to improve the life chances of children." We accomplish this by working with fathers to help them to be better partners, providers and parents for their fragile families.

The Workforce Development Manager furthers this mission by leading the Workforce Development Team, with responsibility for the development, implementation, and effective operation of education, training, job readiness, job placement/retention and other services, all for the benefit of fathers and their fragile families. The Workforce Development Team accomplishes this by matching participants with appropriate job opportunities, from Any Job to a Better Job to a Career. The Team also provides support to help fathers to be successful in the workplace, including employability skills, technical skills and assistance in navigating barriers to employment.


Management: Through judicious oversight of the employment team and in cooperation with the management team, manage delivery of employment services to improve outcomes for participants. This includes but is not limited to:

  • In cooperation with the Director of Programs and Evaluation, enhance and implement strategic plan outcomes related to workforce development.
  • Manage Workforce Development staff, including professional development, evaluation, work planning, mentoring and facilitating cooperation with other teams.
  • Manage staff efforts to maintain data collection and quality; maintain compliance with reporting and other requirements imposed by funders/grantors as well as board and executive staff;
  • Judiciously deploy and track available resources to optimize their impact on participant outcomes, including but not limited to barrier assistance, certification/training fees, and tuition.

External Relationships: Engage with a full range of partners within the Indianapolis Workforce Development Ecosystem and beyond to further the workforce development goals of Fathers and Families Center. This includes the following:

  • Provide leadership on employer engagement and outreach activities for successful placement and retention of participants.
  • Work with management and executive team to identify and cultivate employers who will support the organization financially.
  • Stay current with trends and best practices in the field of workforce development, adjusting strategy to produce optimal results.
  • Maintain and expand upon partnerships with over 100 businesses willing to hire Fathers and Families Center participants.
  • Building a sustainable network of partners who can help FFC fulfill its mission.
  • Building and deepening relationships with Fathers and Families Center's network of employers, funders and other partners through events such as the Annual Employer Reception and Career Fairs.
  • Identify job opportunities and industry sectors with strong growth potential and career advancement opportunities.
  • Working with businesses and community partners to identify key competencies sought by employers in a diverse range of industry sectors.

Education and Training: Work in partnership with community partners and local businesses to develop and implement successful strategies to increase participant employability through classroom education, on-the-job training and access to in-demand certifications and credentials. This includes, but is not limited to:

  • Manage Fathers and Families Center's Education Team to help participants prepare for and successfully obtain their Indiana High School Equivalency degree.
  • Work with HSE teacher to continuously improve methods and curricula to generate excellent participant outcomes.
  • Work with management team to research, develop and update hard and soft employment skill curricula in accordance with best practices and evidence-based models to ensure curricula are current, relevant and effective.
  • Work with management team to implement evaluation protocols, including real-time comprehension checks and other appropriate measures of improvement in students' readiness to pass the HSE exam.
  • Work with staff and community partners to identify training opportunities that improve employability and increase wages for participants, including apprenticeships, industry-recognized certifications and credentials and post-secondary education.
  • Deliver classroom instruction as needed.


  • Performs other job-related duties as assigned.


Bachelor's degree from accredited university required. MBA or related degree preferred.

Five to seven years of direct service experience in workforce development, including demonstrated track record in program development, partnership development, coordination and job placement/retention.

Three to five years of experience leading a high-performing team, preferably in a nonprofit setting.

Experience with client and outcome tracking software. Experience with Social Solutions' Efforts to Outcomes preferred.

Strong oral and written communication skills.

Intellectual curiosity and a willingness to learn.

Strong analytical skills, strong work ethic, basic business intuition, and common sense.

Experience with adult education/training a plus.

Valid Indiana Driver's License. Must have own transportation.


Directly supervises: Career Specialist(s), Employment Specialist(s) and HSE Instructor(s).

Indirect supervision of professional consultants and various volunteers.

Maintains confidentiality of information regarding clients' records/information, confidential employee information, and health information in accordance with HIPAA privacy guidelines and regulations.