Performs duties associated with check-in process including verification of eligibility and benefits on all insurances, generation of referral forms and data entry. Responds to patient inquiries. completes check-out process including the scheduling of appointments for return visits and procedures conducted in the office.
PHYSICAL AND MENTAL EFFORTS:
Prolonged standing, sitting and viewing of computer screen.
ENVIRONMENT AND WORKING CONDITIONS:
Fast paced work environment. High volumeof patients checking-in and checking-out. Rotation within the front desk, phones and file rooms. Possible travel to other MIU office locations.
EDUCATION: High school graduate or GED.
EXPERIENCE: Minimum of 1 year experience in a professional office environment. Customer service experience preferred.
SKILLS: General clerical skills including basic computer knowledge and the ability to type 40 words per minute. Good communication and interpersonal skills. Demonstrates self-motivation and organizational abilities.
TYPICAL DUTIES AND RESPONSIBILITIES: